Ratings based on 952 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Grubby

Posted Apr 15, 2014
Pros: Nice free breakfast.
Cons: Decor is terrible and dated, needs a major clean up. The rough plaster in the lobby is filthy.
Location: NA
Waited for 30+ mins for shuttle as all the other hotel shuttles, including the other Hampton Inn and suite shuttle went by, then called and was told that " you always s have to call for the shuttle". There is no indication on the hotel or Expedia site to inform people of that.
5 out of 5
Recommended
for Everyone
by Jessica from Beaumont, TX

Great customer service

Posted Apr 10, 2014
Pros: The breakfast was excellent.
Cons: nothing at all
Location: There is a shopping center across the street with a sports bar named Slackers. Great drinks and food. Check in on 4 square and they give you a disc
We stayed before and after a cruise, as most people that were there at the same time. The staff was so pleasant and helpful. Especially the breakfast attendant. The rooms were clean, beds were comfy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with shuttle to cruise port!

Posted Apr 9, 2014
Very clean and well kept hotel with excellent service and food - we will stay there again!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport.

Posted Apr 9, 2014
A little on the pricey side for this class of hotel but being close to the airport and cruise ship terminal it can achieve these rates. Friendly staff and clean accommodations.
5 out of 5
Recommended
for Everyone
by Madonna from Indianapolis

Nice hotel. Mike the manager was excellent.

Posted Apr 7, 2014
Pros: Close to cruise port. Great transportation.
Good. Not close to many restaurants within walking distance.
4 out of 5
Recommended
for Everyone
by LizB from Harrisonburg, VA

Older hotel, but ideally suited for the purpose

Posted Apr 7, 2014
Pros: Shuttle from airport and to cruise port. The staff. Everyone was pleasant and you felt they would do anything they could to make your stay a good one.
Cons: The foyer was dated and looked like the walls, which are heavy stucco, could do with repainting!
Location: Near cruise port.
We were leaving for a cruise from Fort Lauderdale and needed somewhere to stay the night before the cruise. The Hampton Inn offered a free shuttle from the airport and to the cruise port the next morning. We called the hotel when we arrived three hours late, and a shuttle was there to pick us up almost immediately. Every member of staff we came into contact with was pleasant and helpful. The property is an older property but our room was clean and the breakfast was typical of a Hampton. A shuttle was available to take us to our cruise ship the next morning. I would not hesitate to stay there again if we sail from Fort Lauderdale and would recommend it to anyone who wants a mid-priced, clean, helpful place to stay close to the port.
4 out of 5
Recommended
for Everyone
by carol from P. E. I. Canada

Close to cruise port..

Posted Apr 7, 2014
Pros: The staff were very friendly. Breakfast was very good. There is a minimal cost to the cruise port which we didn't realize.
Location: The location was very good. There was a mall across the street.
We were picked up by the hotel shuttle but the traffic was insane. We were very tired and it took too long to get out of the terminal. Take my advice and take a taxi which would only cost less than $10.00. It wasn't the fault of the driver but a taxi would be faster.
5 out of 5
Recommended
for Everyone
by Jen from Oakville

Great hotel

Posted Apr 6, 2014
Pros: The hotel provides airport and port shuttles. Across the street is a plaza where we can buy food. Breakfast is also provided and free WiFi.
Location: There is a plaza across the street with a grocery store and food chains in the area. Small stores to pick up items that we forgot to bring with us
We did not encounter any problems checking in and we were in our room in no time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good before cruise hotel

Posted Mar 31, 2014
Convenient shuttles. Restaurant nearby. Would recommend for before cruise stay.
3 out of 5
Recommended
for Everyone
by doris from texas

Convenient to airport

Posted Mar 31, 2014
The lamp on the nightstand was covered in dust. The staff were very pleasant.