Ratings based on 1,792 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from new York

Friendly staff

Posted Aug 20, 2014
When we first walked in we was at a wow everything was new and clean and the beds are very comfy. The only issue we had was with the shower one of the pipe came apart when Turing it on advice from that the room was always clean and the staff are very friendly. If u are driving the hotel is about 6_10 min drive to the beach. Not as close as they made it seem when we book.
2 out of 5
by A verified traveler from cleveland, oh

Posted Aug 17, 2014
Cons: Upgrade equipment
Location: good location close to beach.
Tv wasn't working they come in and fixed it then the remote stop working told them twice about it and they never came. Our room wasn't cleaned one day while we were away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Danbury, Ct

August vacation

Posted Aug 13, 2014
Nice facility. Too congested when conventions are at hotel. There was 2 Church conventions 5000 people .
1 out of 5
by A verified traveler from f

Never again

Posted Aug 13, 2014
The hotel was horrible, uncleaned, smells bad, maybe the housekeeper is on vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel, but stuff wasn't always helpful

Posted Aug 12, 2014
Good location, clean hotel, comfortable pool area, but we had a problem with service, cleaning lady probably forget two days in a row to put a battle of shampoo in our room, we call to room service twice during two days and ask them to bring shampoo, they said that they will bring it in a few minutes but they did not show up. After two days of our stay we meet cleaning lady in the lobby and ask her to give us shampoo. I could not understand why it was too difficult to bring shampoo to our room?
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami Lakes

Best hotel with Marina!

Posted Aug 11, 2014
Pros: The Marina accommodation
Cons: Hotel staff
Location: Location is excellent, Japanese Restaurant inside the Hotel/ Best Sushi! Starbuck just two block from hotel, Carrabba's Italian Restaurant! Near A
Excellent hotel, beautiful views, nice dinner area!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Facilities are a lil far from room

Posted Aug 11, 2014
Pros: everything
Cons: the icemakers distance from the room
everything about our stay went great, checked in quick, the room was nice and clean and comforting. the intercoastal view from the balcony was awesome! but felt the facilitites were a far from the rooms. for ex the icemaker should b closer.
3 out of 5
Recommended
for Everyone
by A verified traveler from alberta, canada

Hotel close to cruise ship port but renos needed.

Posted Aug 10, 2014
We paid too much for this room. We paid for a grand view room and there was nothing grand about it... We were face to face with an overbearing palm tree. The hotel room was run down and renos are much needed. The room was also not the cleanest. We stayed for one night before our cruise. We would have been happier with a lower cost due to the condition of the room itself. I would recommend this hotel to people needing to be close to the airport and the cruise port, but ensure you pay the least amount! On a side note- eat at the Japanese restaurant! It was beautiful inside and the food was pretty good!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Very adequate hotel

Posted Aug 9, 2014
Clean, comfortable, good location. It should have a complimentary breakfast.
3 out of 5
by A verified traveler from New Orleans

Posted Aug 5, 2014
Clean rooms, but need an upgrade. Furniture was old and worn out.