Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northampton UK

Easy access to airport and cruise terminal.

Posted May 20, 2015
Cons: The shuttle bus service from the airport....takes a while for the bus to arrive and not always big enough to pick everyone up first time round.
We took the hotel shuttle bus from the airport (but if you don't want the hassle of waiting for the bus I doubt a taxi would be too costly as it's not far) and on arrival at the hotel were checked in by a very helpful and cheerful staff member, always a bonus after a long flight. Our room was clean and spacious and the bed was very comfortable which meant a good night's sleep for us both. We were within walking distance of the local eateries and if you need to pick up toiletries for your cruise there is a Walgreens nearby. Really good self serve breakfast too! For a small charge it was easy to arrange a shuttle to the cruise terminal the following morning so all in all, I would recommend this hotel for anyone needing to stay a night or two before their cruise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Pros: very friendly staff, free shuttle to and from airport. free breakfast, updated room.
Cons: coffee
Location: on the trolley line, close to restaurants walking distance to convention center and water taxi.
good place to stay close to restaurants and the convention center
3 out of 5
by A verified traveler

Near cruise port and fast food restaurants.

Posted Mar 29, 2015
Was told at check-in that since I booked through a third party (Expedia) I had to take the best room available - not what I had requested. Also had to sign off on this. Room was on first floor in a hallway off the service area. It was kind of dismal, but clean. If a room is nonrefundable it should be what is requested. If they don't want to deal with Expedia, they shouldn't.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
fantastic place to sleep. Definitely will come back for our next vacation.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great, QUIET stay . . .

Posted Mar 20, 2015
Cons: The designated check out time of 11am is too early. When I asked about checking out later, they only offered until noon. NOTE: Check in is: 3:00pm
Location: Lots of restaurants Close to the airport
I'm stayed at the hotel for a couple of nights and I was quite happy in that it was VERY quiet. I felt as it I had the whole floor to myself (even though this was not the case). I will admit that I was there from Monday to Wednesday and this could be the reason BUT I'm not complaining. I was happy.
2 out of 5
by A verified traveler

Posted Mar 14, 2015
This hotel is in need of upgrading. The elevator is very slow and used by guests and employees. The desk staff was overal friendly and helpful. It does have a continental breakfast and a free shuttle to the airport. Location is good.
2 out of 5
by A verified travelerfrom Ottawa

Posted Mar 8, 2015
Pros: Emplacement
Cons: Qualité des chambres
J'ai été accueilli en me faisant dire qu'avec Expedia, l'hotel n'était tenu que de me fournir la première chambre disponible. C'est ainsi que nous nous sommes retrouvés dans une chambre pour handicapés avec salle de bain sans baignoire et lits séparés. Décevant.
5 out of 5
Recommended
for Business Travelers
by Karifrom Okemos, Michigan

Quiet and restful

Posted Feb 24, 2015 on Hotels.com
Room was clean and comfortable. It was also very quiet. Most folks were middle aged to elderly and were using the HI Express as a stayover launch site for their Carribean cruise vacation. The breakfast was plentiful with both hot and cold items available.Service was friendly and efficient.
5 out of 5
Recommended
for Couples
by A verified travelerfrom toronto, ontario

Good hotel for a brief stay

Posted Feb 23, 2015
Pros: Clean, convenient
Cons: No
Location: Adjacent to Port Everglades. There were lots of options for eating out that were inexpensive and easy to access.
We stayed awaiting our cruise. The hotel was conveiently located to the port. Staff were knowledgeable and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Feb 4, 2015
Pros: room was great clean and comfortable
Cons: not much
great room good location close to things we had planed great breakfast area and choices