Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Posted May 16, 2015
Pros: Location
Cons: Airport shuttle
Location: Restaurants were nearby. Little walk down the road and you can get the bus to sawgrass mills, however hotel has shuttle bus that takes and picks up.
Friendly staff, rooms great. Breakfast was ok too. Was pleased with the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Trinidad

Nice hotel...

Posted May 14, 2015
Pros: Location, location, location!
Cons: Quieter adjoining rooms and room door spacing under doors could be a little lower
Location: Shopping, lots of restaurants, close to airport
This hotel has a warm feel, close proximity to shopping and major roads close to the Hollywood international airport! Breakfast was really good a nice variety only downside is adjoining rooms can be a bit noisy you can hear the other guest TV.
Comment from Hotel Management
May 15, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind remarks. Please come again. Sincerely, Armando Valdes, CHA General Manager
Comment from Hotel Management
May 15, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind remarks. Please come again. Sincerely, Armando Valdes, CHA General Manager
Comment from Hotel Management
May 15, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind remarks. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bahamas

excellent area, good breakfast well manner staff,

Posted May 11, 2015
just wanna say that's my hotel when ever im in florida, great
Comment from Hotel Management
May 13, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us. We appreciate your kind remarks. Please come again. Sincerely, Armando Valdes, CHA General Manager
3 out of 5
by A verified traveler

Posted May 5, 2015
Not what we expected from holiday inn express. The housekeeping was great. The staff in the breakfast specially the manager, she was very rude. Front staff good. Bathroom had mold in it and the bathroom fan was not working. The room was ok.
Comment from Hotel Management
May 7, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us. We are reviewing your comments in order to better serve our customers. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Nice but far from their there beach

Posted May 1, 2015
Good experience:breakfast was verygood, pool very clean.
Comment from Hotel Management
May 4, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Hotel aconchegante e seguro

Posted Apr 24, 2015
Hotel atende as expectativas, é limpo e seguro. Além disso, tem um bom café da manhã (incluso no valor). Gostaria de deixar meus elogios ao Harold e também à Karen, ambos da recepção, que nos atenderam muito bem.
Comment from Hotel Management
Apr 27, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Myers

Short and sweet stay!

Posted Apr 24, 2015
Pros: Close to amenities.
Check in was smooth even though we arrived close to midnight. Karen very accommodating when I asked to check out late. Complimentary breakfast was good and the kitchen staff were very friendly and helpful.
Comment from Hotel Management
Apr 27, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your 5 STAR review. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Trinidad and Tobago

Business Trip

Posted Apr 24, 2015
My husband and I stayed for 6 days at this hotel. The staff was very pleasant and helpful. The rooms were clean and pleasant, the parking was good. The only drawback was that the doors were not sealed, and sometimes you would hear loud talking on the corridors....other than that....its a great place to stay. We will definitely be utilising this hotel in the future.
Comment from Hotel Management
Apr 27, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: La propreté partout dans l'hôtel .
Cons: Séjour de deux nuits . Le dernier matin la dame en charge du dejeuner était un peu rude et impatiente .
Location: Très loin de la plage . Près du gros centre d'achat Sawgrass Mall .
Très bel hôtel . Très propre . Lit confortable . Déjeuner iclus . Salle à manger très spacieuse . Seul inconvénient : la situation de l'hôtel . Très loin de la plage . Cependant près du Sawgrass Mall .
Comment from Hotel Management
Apr 24, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
It was a perfect vacation and the hotel experience was great.
Comment from Hotel Management
Apr 27, 2015 by Armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager