Outdoor pool

Reviews of Holiday Inn Express & Suites Fort Lauderdale Airport South, an IHG Hotel

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 1464 out of 2955 reviews" "
Rating 8 - Good. 721 out of 2955 reviews" "
Rating 6 - Okay. 341 out of 2955 reviews" "
Rating 4 - Poor. 197 out of 2955 reviews" "
Rating 2 - Terrible. 232 out of 2955 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was very slow with only one person working behind the desk and a lobby filled with guests. The staff was friendly and helpful. The room was not clean, body wash was empty (though they did provide more when asked). The shower head had mold and there was orange mold in corners. The toilet was not very clean either. I understand they have to turn these rooms over quickly but the rooms should be clean upon arrival. I do not recommend this hotel due to it’s lack of cleanliness.

8/10 Good

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was renovated, clean room
Stayed 1 night in Mar 2024

10/10 Excellent

Olena, Arlington heights

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for rest, and jo
Stayed 1 night in Mar 2024

6/10 Okay

Lyn

Liked: Staff & service
Most of the staff were extremely friendly and nice. The shared area and room were clean The shower was literally one light stream of water straight down The area felt unsafe
Stayed 1 night in Mar 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. I wouldn’t have minded staying a little later for the breakfast but my flight was EARLY. Great job and thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

8/10 Good

Vijay

Clean Property
Stayed 1 night in Mar 2024

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy bed
Stayed 1 night in Mar 2024

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alena was very friendly. But she went above and beyond to accomodate my family's concern as our flight got rescheduled really early. She is a gem! We will always stay in Holiday Inn when we're at Fort Lauderdale💜
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Amenities
friendly staff Dania at front desk was very helpful and kind
Stayed 1 night in Mar 2024

6/10 Okay

Rex

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Received a voicemail as we were arriving at FLL at 5:45 pm that our reservation was being canceled by 6pm if we didn’t call them by then. Spent the next 25 minutes trying to get through the switchboard to the specific front desk and then got hung up on. Completely loosing our minds that we had no place to stay, finally got through to the front desk about 6:25 and was told that the credit card on file was expired ( booked through Expedia in 2023) they tried running my card and said it didn’t go through when I gave them the new information, but said if I was on my way they would hold the room. Definitely not the stress level wanted for a vacation. The front desk was extremely rude and short with us. Coffee dispenser was constantly empty during breakfast. We have stayed here before and had no issues.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff 👏 👍 👌
Stayed 1 night in Mar 2024

2/10 Terrible

Aldora

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Gennie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport, safe garage parking, clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, convenient, and the staff was curious.
Stayed 1 night in Mar 2024

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the gated parking garage!
Stayed 1 night in Mar 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, great for a short stay. Great breakfast as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The rooms were very clean and the beds were very comfortable. Best nights sleep I’ve head in a long time. The staff was very nice. We arrived at 10:00pm and needed food. The front desk person told us the only place open was Millers Ale House. We went there and the food was fabulous and very well priced. We will definitely stay at this hotel again.
Stayed 1 night in Mar 2024

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abhilash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel rooms. Very good for families with children. Zero complaints. Front desk staff Alexia is wonderful!
Stayed 1 night in Mar 2024

8/10 Good

Janel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and was clean
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Traveled with partner
Just average
Stayed 1 night in Mar 2024

6/10 Okay

Heather

Traveled with partner
Liked: Staff & service
Location and staff are amazing the cleanliness of the bathroom could be better the tile floor needs a good scrubbing as it was dirty in the corners and around vanity
Stayed 1 night in Mar 2024

10/10 Excellent

Paige, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very efficient experience using the airport shuttle. Worked out great for us! Very close and convenient to the airport. Check in was quick and the room suited our needs for an overnight stay before heading to the cruise port.
Stayed 1 night in Mar 2024

8/10 Good

Lynden

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everyday rhe room was cleaned and fresh towels, unlike the other guy. Comp breakfast was worth getting up for.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph, Almonte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early for our checkin, the employee assisted in facilitating safe storage of our luggage, allowing for meals and other shopping. We were allowed an earlier check in which was very helpful following a tiresome journey. This will be our hotel of choice when visiting this area of Florida. In addition, a big thank you for the shuttle services from the airport, so thankful we didn’t need to rent a car.
Stayed 1 night in Mar 2024

8/10 Good

Mark, Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was nice but very limited food options. Had to order in. Staff were very good and the hotel it’s self was in good shape.
Stayed 1 night in Mar 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

6/10 Okay

Charyl e.

Liked: Cleanliness
I called ahead to find out if you have luggage dropped off. We arrived at 8:30am and was advised the luggage room was full. The luggage room was an office with 3 desks. I was miss informed and sat 6 hours in the lobby with 2 small children because there was no where to store luggage.
Stayed 1 night in Mar 2024

8/10 Good

Chantal

Stayed 4 nights in Jan 2024

10/10 Excellent

mladen, Toronto

Traveled with family
Liked: Staff & service, property conditions & facilities
Not best area
Stayed 1 night in Mar 2024

6/10 Okay

Holly

Traveled with family
Liked: Staff & service
Good breakfast, everyone at the front desk was very helpful
Stayed 2 nights in Mar 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Entrance needs better/clearer sign
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie, Thorold

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 4 times now when heading out for a cruise. It has everything you need. Great breakfast, easy transportation, comfortable rooms and great staff. This will be my go to hotel whenever I head on a cruise
Stayed 2 nights in Mar 2024

8/10 Good

Dionel

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like pool very clean. Dislike check-in not on time enter 1 hour later.
Stayed 1 night in Mar 2024

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was after a cruise and before flight home , so it’s proximity to the Everglades cruise port and Fort Lauderdale airport was perfect. The hotel was clean, modern and roomy. The outside pool was very nice. Most of the staff were friendly and helpful. I thought the hotel was closer to the beach but it’s not. We did get a ride to Fort Lauderdale beach for a day but it was a bit costly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great room. Elevator access in parking lot not well marked
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night, close to the airport. Overall it was very clean. Easy checking and checkout. The staff was friendly and the breakfast outstanding.
Stayed 1 night in Mar 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would stay there again
Stayed 2 nights in Mar 2024

10/10 Excellent

Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came down for a night before our cruise next day. Room was clean, bathroom was dirty, we had to clean up. Receptionist was robotic, no people interaction. Area is close to the cruise terminal by Uber. We checked in at 10pm, walked around searching for food, after 10 minutes we headed back and ordered from Uber, easy delivery to the location. Next day breakfast was good, checkout was easy. We would stay again. Even though there were a few minor issues, overall stay was good.
Stayed 1 night in Feb 2024

8/10 Good

shahir

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds! Friendly staff and very helpful.
Stayed 1 night in Mar 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with shuttle service every hour.
Stayed 1 night in Mar 2024

8/10 Good

Charles, sterling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok. What you expect from HI EXPRESS
Stayed 1 night in Mar 2024

10/10 Excellent

Ida

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service desk lady was extremely nice
Stayed 1 night in Mar 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024