Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Boston, ma

Necessary stay, but won't do it again

Posted Apr 14, 2015
We stayed at this hotel for the Tortuga music festival and everything else was booked. As we drove up, it was clearly in an unsafe neighborhood, but we figured that was fine as we'd hardly be at the hotel. Then we were told our only option was a smoking room. I will give the front desk lady credit, she brought me to the 3 rooms available and let me pick the least gross of the 3. It worked okay, we kept the windows open with the ac on all weekend (single handedly killing the environment) but it was 100% necessary. The complimentary breakfast wasn't good, but it fed us. I mean I guess it gave us a place to sleep between festival days, but I wouldn't recommend it and definitely won't be staying again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tamarac Florida

Nice hotel

Posted Apr 9, 2015
Everything was well, but the breakfast could be better. Some scramble eggs and bacon would be nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was old

Posted Mar 7, 2015
Overbooked and I did not get the room I reserved, I received what was left. Or suggestion to go to another hotel 30mins away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Excellent front desk staff

Posted Feb 24, 2015
The person at the front desk Trudie was really helpful, responding quickly to requests for assistance. The hotel had "okay" facilities and probably limited staff. But Trudie certainly made guests feel cared for.
3 out of 5
Recommended
for Everyone
by A verified traveler

The location was central

Posted Feb 18, 2015
Pros: The location was very important,
Cons: The carpet could use a little cleaning ! Otherwise the room was cleaned
Location: The location was close to my family ! And shopping was OK
The staff were courteous ! We did discover Ants in the room but we never made a formal complain,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2015
Pros: Very welcoming staff. Good breakfast.
Cons: Visibility of their sign as it was hard to find.
Hard to find. Staff was really friendly and helpful. Had to change rooms as we booked a smoking room and they put us in a non-smoking room. Good breakfast with waffles.
2 out of 5
by A verified traveler

Hotel is worn out

Posted Feb 9, 2015
Pros: The staff was good
Hotel is old and worn out. Not what I expected for my $$$$
1 out of 5
by A verified travelerfrom venezuela

Do not go to that hotel!!!

Posted Jan 31, 2015
I made a late arrival by midnight, When I was checking in, Police came due to hotel call to take some people out of room due to bad behavior. On my way to room all corridors smell cigarretes. Room also smell cigarretes, and carpet was very dirty. Never like pictures shown.
2 out of 5
by A verified travelerfrom maine

Old, smells bad condition.

Posted Jan 26, 2015
Very bad hotel! The hotel smelled, the hallways were very dark and carpet needed to be replaced.
4 out of 5
Recommended
for Getaway With Friends
by Wendyfrom cunupia trinidad

great location

Posted Jan 26, 2015 on Hotels.com
that was my second stay and because the first was great opted to use your service again