Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

nice hotel close to the beach

Posted Apr 14, 2014
Pros: clean friendly
Cons: activities for the kids
Location: convenient to everything beach!
Very nice hotel wish they had more activities for the kids. not just a room that's empty for them to stay I was hoping they did activities with them.
5 out of 5
for Everyone
by Teri from Michigan

Great views and great staff.

Posted Apr 14, 2014
Enjoyed our stay. Wish it had been longer. Weather was great . Such fun to be so close to so many restaurants and shops. The beach is just steps away too.
5 out of 5
for Everyone
by adrian from l

Great hotel excellent service

Posted Mar 1, 2014
They helped me out with any issue I had and the service was incredible.
3 out of 5
by A verified traveler

Very dissappointing for $400/night

Posted Feb 19, 2014
$400/night and the help desk actually argued with me when asking for more creamers and coffee "how many people in your room sir?" - two, "then you can have four total" - I had asked for 8, can you Beleive that!! Parking garage is insane getiing in and out of, No Sun on the deck for most of the afternoon, and there's a mad scramble of people moving their lounge chairs around trying to get from the shade to the sun because the sun goes behind the buildings. Place was SO SO at best!!
3 out of 5
by A verified traveler

This is not a hotel. It is a Time Share Resort

Posted Feb 17, 2014
Pros: The room was clean
Cons: Make up their minds if it is to be a hotel or a Time share resort. It does not offer the usual Marriott service
Location: HSO Bar and Restaurant is only three minutes from the resort. The food and service is fabulous
It was a disappointing experience. First of all the taxi drivers from the airport have no idea where to drop you off as the Resort has not proper road side Check-in facilities. We were dropped in the Main Road opposite the Resort and had to cross four lanes of traffic with our our suitcases which was difficult.. The Resort has no proper restaurant and only has a make shift Hamburger bar by the pool. So one has to go out for Breakfast and Dinner.. The bar shuts at 1700 which again means you have to go out to a bar.. Lastly you are very lucky if you get your on time. We are arrived at 1400 and got our room at 1700. We will never go back
3 out of 5
for Everyone
by A verified traveler

Nice villa right on the beach.

Posted Feb 15, 2014
Pros: Right on the beach and door seperated living space from the sleeping space
Cons: Tub area could be seperate from the sleeping area.
Location: Walking distance to restaurants and tourist type shops
Very pleased with our stay Nice staff nice pool area with outdoor bar
1 out of 5
by John from Florida

Terrible, terrible, terrible... do not come there

Posted Feb 3, 2014
Pros: nothing
Cons: all and everything but start calling this a time sharing not a hotel; it is not.
You seem to be annoyingly climbing the Everest through a parking lot to reach the 5th floor and then the elevator to reach reception. No food service of any kind; I would not call this a hotel but what it really is... a time sharing. Very expensive, for their rate they should give you a little bit more. They do not tell you when you make your reservation on line or upon your check in that they have their own rules... out of the room by 10 am. I have not seen this happening in any hotel I travelled through the world. At 10 am sharp a legion of cleaners where knocking every 5 minutes my room door. I was going to a wedding and forgot in the refrigerator of the room 3 full salmons, packed and sealed that came with me from Finland valued in $200. When I called later to the hotel (around noon) they told me that all food left in the room is disposed and the supervise had approved that there was nothing in the fridge after we left. Yes right... you abusers, and cheap liars. I will never come to this freaking place nor I would recommend anyone to dare to do that.
4 out of 5
for Everyone
by graham from New York

Close to beach and restaurants and bars.

Posted Jan 27, 2014
Pros: Proximity to beach and restaurants
Cons: Check in and out took more time this time.
Location: Several restaurants and bars. Good walks.
Been there several times and always reliable.
3 out of 5
by Bill from Ohio

Inconvenient and unsafe entry

Posted Jan 16, 2014
Pros: The view, proximity to the beach and the staff.
Cons: The entry! It's simply inconvenient and made us feel unsafe entering from a parking garage, and yes, that is the only way into the hotel.
Location: The beach is across the street and it here are plenty of bars and restaurants nearby.
My wife and I stayed here following a cruise and while the location of the hotel was right across from the beach and the room was wonderful, the only way to get into the hotel was through the parking garage. We did not feel safe at any time of the day going into a dark garage to gain entry to our hotel, and at night it was just very worrisome. Once inside, it was fine and the view from the terrace was very nice. We would not recommend this hotel to our family and friends because of the entry.
5 out of 5
by Littlecot from Uk

Nightmare arrival

Posted Jan 14, 2014 on Hotels.com
We arrived at FLL Airport and took a taxi to the hotel, the taxi dropped us on the corner of Cortez and Beach Blvd.the driver told us the entrance was just a few steps along the road.15 mins.later we found a lift at the back of the forecourt that took us to reception,we were told the taxi should have dropped us in the car park by the lift and not on the street,this is all well and good having this information now,,but it would have been nice to this information on booking.As for the hotel it was fine in a great position ,the only problem I found was just as you were drifting off to sleep. you had to get out of bed to turn the light out