Ratings based on 539 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

front desk staff

Posted Feb 26, 2015
Cons: better Internet connections and friendlier front desk staff
Location: ok
Some of the staff acted as if we were intruding into their personal lives by being there.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a wonderful surprise !!

Posted Feb 25, 2015
Awesome deal for the price! We stayed the week of the 16-20th. Beautiful spotless hotel and room. Cute poolside bar , relaxing and quiet by the pool. The room was spotless , cleaned everyday. Beautiful king size bed pull out couch and kitchenette. Everything was renovated. Close walk to restaurants , but a cab to the beach about $6-7 using UBER. Would definitely stay again , great deal !
3 out of 5
Recommended
for Everyone
by A verified traveler

staff

Posted Feb 24, 2015
Pros: generally speaking, an ok hotel
Cons: Staff moods should be pleasant. This should be worked on. Better Internet connections is a must in today's world.
Location: fine location
Some of the staff seemed like we were intruding on their privacy by asking questions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Very close to all. Convenient shopping, restaurants especially Kitchenetta
4 out of 5
Recommended
for Everyone
by A verified travelerfrom IN

hotel night before cruise

Posted Feb 23, 2015
Pros: free shuttle & breakfast
there for 1 night before a cruise - free shuttle to cruise port, poolside bar & area to relax. Good breakfast in the morning - overall very nice
1 out of 5
by A verified travelerfrom walla walla washington

Not a best western not even close

Posted Feb 23, 2015
Pros: Nothing will never stay there again
Cons: Everything very poor customer service
Location: Busy street must use side walks to get to mall area
Took over a hour and half to get us from the airport,than said we had no options regarding time to depart from hotel to cruise port. Because we checked in late. Very poor customer service! We called several times for shuttle and was put on hold for over 20 minutes!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edisto Island, SC

Clean with a friendly staff

Posted Feb 20, 2015
Pros: Staff, cleanliness, pool side bar
Location: Lots of stores and restaurants nearby
It's not real fancy, but it was very clean. The staff was very nice. What we liked was that they picked us up from the airport and took us to the ship the next day for no extra charge.
5 out of 5
Recommended
for Everyone
by A verified traveler

I love that place

Posted Feb 19, 2015
Room air conditioners needed to be cleaned of mold smell
1 out of 5
by A verified traveler

Wrong location and unfriendly staffs

Posted Feb 18, 2015
I could get in the room an hour late even though check in time was already quite late like 3pm. Beaches are not walkable distance from the hotel. And when I asked about things to do around the staffs were so unfriendly and not supportive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Pros: near airport and being able to leave vehicle there while was gone ,shuttle to and from airport, and place to have a drink at bar. room was very clean
Location: thought would go somewhere but seemed like not much around so just stayed at hotel.
we only stayed overnight for a flight the next day but was good.