Ratings based on 183 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Kathy from North Port, FL
Nice resort right on the beachPosted Mar 2, 2014
Pros: It was beautiful and luxurious. The pool had a small "lazy river" next to it and the beach was very clean.
Cons: Don't charge for every little thing, especially parking and Wi-Fi which are generally free in other hotels.
Location: There are plenty of things to do nearby. We toured the Stranahan House and the Bonnet House and walked along the shops on Olas Blvd and A1A.
We rented a hotel in this resort for two days thru Expedia and were told that we would have free Wi-Fi. The hotel claims Wi-Fi was $19.95 for each day of the stay so we didn't use it. Also Expedia said parking was to be $26 per day per car. It was really $33 per day for each of our two cars, so an extra $66 per day. You pay all that money to stay at a fancy resort and they charge you for every little thing. The wanted an extra $35 a day for housekeeping so we made our own beds and used the same towels for the two days. We couldn't see much from the oceanfront balcony because it was blocked by concrete posts so you had to stand up and look over them to see the ocean. That was a huge disappointment. The two restaurants in the hotel were outrageously expensive so we went offsite to eat. It was a beautiful place, though, and our room was very comfortable. But it sure seems to me that the nicer the place, the more ridiculous their charges are. Next time we'll stick with Hampton Inns which are comfortable, free parking, free Wi-Fi, free breakfast, free beverages and cookies, comfortable bedding and always clean and reasonably priced.
by Michael from Indiana
Not What It Used To BePosted Feb 28, 2014
Pros: The view.
Cons: The general upkeep.
I have stayed at the Pelican countless times over the years. It has been on a decline ever since they started selling the rooms within it as mini condos. This stay I selected one of these owner rentals. Upon arrival they had never heard of me and had no such reservation. It took a half hour to get this cleared up only after dragging out my laptop to show them my expedia reservation. I finally arrived in my room only to find that there were no toiletries. I called the desk and was told that was my problem. It's not included. So, after 8 hours on the plane I had to go back out to buy soap and shampoo! All the furniture was scuffed and the shower rod was broken. After a decade of staying at the Pelican, I'm over it.
for Everyoneby diane from toronto
Really nice pool and lazy river.Posted Feb 25, 2014
Pros: Clean pool, lazy river, ocean a few feet away.
Cons: Wi-fi is it free in the room make it clear. The customer rents a room with wifi . Why are you telling me to talk to the owner.
Location: Location is off the main strip. Nice and quiet. No street to cross to go to the beach. However restaurants are far if you have no car.
Everthing was perfect, expect since feb 14 no soap no shampoo.was not told even tough we booked a long time ago. An email to let us know would have been great. Expedia told me in my reservation free wi-fi. No such luck however after asking the front desk about the wifi he told me i would have to talk to the owner about the wi-fi in my room. How do i talk to the owner!!You tell me. Somebody should make this smooth for the customers. I paid good money, why do i get the run around. I ended up paying 20. Dollars for 1 day of internet. Otherwise it is very nice hotel,very clean great service. Happy with great shuttle service to the airport. Good price and very helpful driver.
for Everyoneby A verified traveler
Charming HotelPosted Feb 25, 2014
This is a beautiful hotel. Loved the beach and chairs on the veranda. Restaurant on premises was tasty but very expensive, and there are not close, walking distance, alternatives.
for Couplesby Jim from New York, NY
Perfect Ocean Panoramic ViewPosted Feb 23, 2014
Pros: Style and charm in the public areas; nice beach; big comfortable room.
Cons: Bathroom amenities (no toiletries provided), better pillows.
Location: Perfect on-the-beach, good facilities on site, plenty of good options out in town.
Beautiful hotel with a warm feel of the last century and a cool touch of modern times. Everyone right there and eager to help if needed - or stand back if not. Our room was huge with a full panoramic view of the Atlantic. Have a meal on the veranda - not to be missed.
for Everyoneby Wendy from Indiana
BeautifulPosted Feb 16, 2014
Pros: We love sitting on the porch in the rocking chairs looking out at the ocean.
We love the Pelican. The place us very elegant and relaxing.
for Everyoneby A verified traveler
disappointing room for the money; gorgeous hotel!Posted Feb 12, 2014
Pros: love the staff, beach and beach staff (Leroy; ) gorgeous balcony and rockers, river wave pool, ocean view, lobby, just a sensational location; beauty
Cons: never purchase an owner rental like this one; use the hotel
Location: awesome; lots to go to re music, bars and restaurants
owner suite; all kinds of extras needed for purchase; misleading advertising, things not working properly in suite(left note with mgmt with lots of issues) old silly coffee maker and two glasses!not ocean front either(misleading) and disabled suite...bad, bad advertising at 250$ a nite! Stupid plastic chairs! Would NEVER and I mean NEVER rent this unit again! Love the hotel and staff and ocean there.....I want half my money back on this from that owner! I am a huge traveller and can tell you that Gloria Estephan;s hotel(5 star) in Vero was cheaper and better 100 times over....shameful! I think it is disgusting for an owner to advertise a unit like this and get that money! Carole
for Everyoneby Teresa from Pembroke Pines FL
Fance'e Bday weekend!Posted Feb 11, 2014
Pros: On line
Cons: The maintenance on the Resort! To Beautiful not to maintain
Location: You need to drive or take taxi to near by night life/dinning .
This was a owner rental room (725) ... very clean ... view of the city ... great price $$$ the parking is $ 30 a day but most place on the beach are ... you do have to pay $35 for maid service if you want it. Staff was very friendly. The pool was amazing ! The foods good. Sunrise and sunset was Beautiful !!!! Had a very romantic weekend !!! Can't wait to go back.
for Everyoneby robin
Relaxing getawayPosted Feb 10, 2014
Beautiful hotel, friendly staff! A relaxing retreat! Beautiful ocean views
for Everyoneby A verified traveler
right on the beachPosted Feb 8, 2014
Pros: nice and close to the beach
Cons: interesting that there was no maid service unless paid extra for it
Location: nice to be by the beach but there are few restaurants or services close by -- near apartments only
Good -- it was nice and relaxing by the pool, as well as on the beach Good service on the beach with the set up of the lounge chairs and umbrellas