Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seymour,ct

nice hotel on the water

Posted Feb 8, 2015
Pros: that it was on the beach and had a very nice pool. staff at the pool and beach were very very nice
Cons: the fact that you need to use valet parking. that is very expensive.
Location: if you just want to relax for a few days its great. its to far away from everything. you need a car nothing within walking distance.
we took the owners rental which is not the best way to go. the room was very nice overall. we had a corner room ,ocean view and small balcony. the bathroom however was not to our liking. the water for a shower was never hot. the carpeting in the bedroom needs to be replaced sooner than later. restaurant very expensive. need a cab or car to go anywhere.
5 out of 5
Recommended
for Couples
by A verified traveler

Great spot -- great place

Posted Jan 28, 2015
My wife and I spent 5 nights at the Pelican Grand and loved every minute of it. It was a little pricier than we are used to but it was fun and worth the extra money for all the extra amenities and attention we received. The location is beautiful on the beach but a little far for walking to anyplace else you might want to go. The hotel restaurant was expensive but the food and the service were superb!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Love the hotel, not this unit

Posted Jan 23, 2015
Pros: The location, the staff, the beach and the amenities.
Cons: $30 a day for valet parking is too expensive. Owner rentals need to be managed better.
Location: Beach, Park, Casino.
I have stayed at this hotel numerous times. I have rented from other owners in the past and stayed through the hotel. This particular unit did not feel clean and was not as comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, family friendly, beautiful views.

Posted Jan 3, 2015
Pros: Location is right on the beach, heated pool and a wonderful terrace.
Cons: Parts of the hotel were under construction, it would be nice to be able to enjoy the roof top terrace.
We enjoyed the wonderful views from the 9th floor, the staff was very nice and the food was good and not overwhelmingly expensive. Room decor was a bit dated but the rest of the hotel was very elegant and clean.Hotel is currently adding on a ball room and there was construction on the roof top (did not mind the construction it wasn't loud at all).
2 out of 5
by A verified travelerfrom west palm beach fl

Not worth anywhere near the price

Posted Dec 27, 2014
Room was not clean looked nothing like the pictures staff not very helpful after 10 you were on your own miles from anything this was not a good experience
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely, quaint hotel right on the beach

Posted Dec 25, 2014
Loved everything about this hotel. Right on the beach, heated pool, lazy river, breakfast, lunch and dinner on the veranda overlooking the ocean. Nice beach and a nice part of the ocean with a little plateau keeping the water extra warm. Peace and quiet away from the center of action which is great, but it requires a car to get anywhere. At least valet parking ($30/day) includes in/out service and the valets are really quick.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nh

Great place

Posted Nov 18, 2014
Everything in one place. Friendly people, beautiful room, clean and tastefully decorated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
I thought it was greathe outside the contraction going on. That was a bummer
4 out of 5
Recommended
for Families
by Wendifrom Toronto, Canada

CAUTION WHEN BOOKING A OWNER RENTAL!!!

Posted Nov 8, 2014 on Hotels.com
We were very disappointed when you got into the room and saw that the sofa bed that we thought would be able to sleep 2 was actually a small love seat (bed). Our 7 year old had to sleep on the floor as my 21 year old daughter had the small sofa. We had to take from our own bed to give him a blanket as there were no extra pillows or blankets beside one for the sofa bed. It stated that it would comfortably sleep 4. Also, there was major construction going on the floor above. 8 a.m. on the dot, they would start jackhammering and this would go on for quite some time. We were so disappointed after spending quite a bit of money for this long awaited vacation. We also felt that the hotel staff treated us differently due to us renting from an owner. The hotel only offered valet parking at $30/day and housekeeping was another $30/day. Very expensive!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and location.

Posted Oct 28, 2014
Pros: Location to key roads, and beaches.
Very much enjoyed our stay. Good valet service. Very nice staff, well organized and friendly, service and results focused.