Ratings based on 254 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel and location.Posted Oct 28, 2014
Pros: Location to key roads, and beaches.
Very much enjoyed our stay. Good valet service. Very nice staff, well organized and friendly, service and results focused.
for Everyoneby A verified traveler from Washington, DC
Lazy river!Posted Oct 20, 2014
Pros: Location! Lazy river!
Cons: Only one server for the beach- could use at least one other person. Poor server was running all over the place!
Location: Great location on the ocean- didn't even leave the hotel because the amenities were so great!
Loved the beachfront (with chair and umbrella included), lazy river, beach and pool service. Balcony view. Everything was great. Slightly pricey for food and drink, but that is to be expected. Staff was great- especially at the pool!
for Everyoneby A verified traveler from fl
beautiful hotel on the beach.Posted Oct 7, 2014
Pros: I like the pool,beach and lazy river ,the staff is amazing.
Cons: lower food and valet parking a little.
Location: location is awesome ,close to everything lots of rest nearby ,and stores .
love everything lazy river ,my son had a blast there ,nice swimming pool and on the beach. hotel provide for towels and chairs for beach and the pool.the only downside is the valet parking and food a little expensive for regular people.
by A verified traveler
Looks great in lobby and outside. Rooms average.Posted Oct 4, 2014
At check in the price for room service was higher. Internet & parking expensive.
for Everyoneby A verified traveler from Lake Placid, FL
Great resort!Posted Sep 23, 2014
Pros: I loved the lazy river pool and being right on the beach as well as the view from our room.
Cons: The room needs to be painted and the owners should try leaving some extra's like sample size shampoo, conditioner, etc. for guests.
Location: Great location close to just about anything you need or want.
When we arrived, everything from the valet to front desk and bell service was great! We were, however surprised to find out the pull out sleeper sofa in the room was only a twin bed. We have two boys, ages 8 & 10, which we specified when ordering the room. It would have cost an additional $30 to have a rollaway bed since we were in the owners rental room. When getting an owners rental, you do not get all the amenities you get from renting from the hotel. You pay extra for maid service, no wifi in the room, and the extra cost of getting a rollaway bed. The view from the room was amazing, however the room itself is a bit outdated and the owners of that rental need to do some painting and take care of the plumbing (slow draining sink & commode tank fills very slowly). It's a great room for a couple to stay, but not a family with so little space to sleep, although we made due. The resort was fantastic! The pool and being right on the beach was wonderful and the staff was great, too! Overall, even though we were a little disappointed finding out we don't get all the amenities of the hotel room we would go back.
for Everyoneby A verified traveler from orlando
Posted Aug 17, 2014
We hotel is nice and good located. Parking really expensive like be in Manhattan. In the morning we asked to leave one hour later at 12 pm instead 11 am because we had our little 4 years old girl with an unusual allergy to mosquitos bites but they refuse with a silky excuse.
for Couplesby A verified traveler from GTA Ontario
Pelican Grand-great Ft Laud beach locationPosted Aug 12, 2014
Pros: Locatuion and pool / beach access. Check-in staff, valet and grounds staff were all great. My 9yr old loved the lazy river and beach.
Cons: food and drink service - slow and unresponsive. Overall cost for a night was very high. Its more of a treat then a reg stay.
Location: Just a bit north of the core beach area in downtown Ft Lauderdale - very easy to get to from anywhere and top notch private beach.
Great stay here.... on the "Owners" side....if that really males a difference? The food was excellent but very pricey. The pool and lazy river was excellent as well as the direct beach access. Some of the staff in the gift / ice cream shop need to go over their "Hospiatallty 101" again however. And the bar service at the pool as understaffed - waited way to long for frilly drinks. Didnt they realize that I was on vacation??!!??
for Everyoneby A verified traveler from H
I didn't enjoy owner room this time, it was insidePosted Jul 25, 2014
Would rather stay in hotel room more convenient, the room was never cleaned no linen or towel changed, and we had to take our trash out during our stay, we had to ask for necessary supplies.
for Familiesby Doc K from Tampa
A nice property that could use some TLCPosted Jul 21, 2014 on Hotels.com
The overall impression of this resort was extremely positive; they do a great job catering to guests at the pool and on the beach, and the service is relatively solid. That being said, the amenities are a tad on the run of the mill side--for example, the gift shop is also an ice cream shop and coffee bar, but the coffee service is self-serve dispensers like you'd find at a 7-11. That's fine, but not at beachfront resort prices. The pool has a separate river that is great for children (and adults) to float using innertubes. My only real problem with the room was a malfunctioning lock--it took nearly 36 hours of a 72 hour stay to get the issue resolved, which meant we spent a lot of time waiting to be let into our room.
for Everyoneby A verified traveler from Brooksville,Fl
Great ViewPosted Jul 20, 2014
Pros: We liked everything about the hotel, the pool with the lazy river was fun.
Cons: room did not have toiletries or wifi, they should let you know before you arrive to be ready for this, shower had a very, very weak flow of water.
Location: Location is great, had dinner at Trulucks and the Capital Grill both were great, also visited the galleria mall, if time allows visit the bonnet house
The room was setup very nicely , had a great time, the view is spectacular, you must get up early and see the sunrise.