Ratings based on 1,891 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Olivoa, Ca.
Posted Oct 28, 2014
Pros: I loved the, room. it was the nicest hotel room I have ever stayed in
Location: We just swam at the beach and pool
we were just off a cruise ship, and We wanted to spend some time at the beach before returning home. The room was beautiful and we really enjoyed the view and the ambience. Our stay was the perfect ending to our vacation.
for Everyoneby A verified traveler from Wisconsin
Nice hotel - with beach and poolPosted Oct 14, 2014
Pros: The beach close by
Cons: Prices for food and drinks high.
Location: We just lounged the pool and beach - did eat at Bubba Gump's Shrimp Co. Good food there too.
Very nice place to stay - beach is a walk out the door. Pool and lazy river are right off the bar. The waitstaff will bring you food and drinks pool and beach side - however, they seem pricey. Room was very nice and comfortable. No noise from either side or above us.
for Couplesby A verified traveler from vancouver b.c.
classyPosted Oct 7, 2014
Location: only problem was location, you have to take taxis to go to any restaurants or shopping
wonderful beach dining, swimming pool and lazy river for kids
for Couplesby A verified traveler from Cape Cod Ma
On the Beach-GreatPosted Oct 6, 2014
Pros: Location on Beach,porch
Cons: FOOD Offer free shuttle hourly(free) to get guests to downtown because their is nothing to do near your hotel.
Location: Nothing in area.We paid a lot $$$ to get two miles away to get to attractions,boat rides,etc.Restaurants gift shops.
I appreciate the GREAT staff. We also appreciate the managements efforts to fix the issues that we had due to the renovations. We had a bad room smell (smelled like gas) one day and we had a AC unit start banging at 1:30 AM in the morning-waking us up. When we told management they reacted immediately and fixed the issue.The breakfast is fine but the dinner food is not good and too pricey. We had to go to a local hotel to eat each day. Their are no restaurants in walking distance so if the food improves I think the hotel will really be outstanding.The ice cream/store was outstanding also. The following employees we found to go above and beyond customer service- Joseline(ice cream person),Earl(maintence/handy man so SMILEY- always) Aaron- front desk informative and so pleasant to our grand daughter. Overall good experience. Linda Richard and Teagan
for Everyoneby A verified traveler from Elizabeth, CO
Very high-end and cleanPosted Oct 6, 2014
Pros: Lazy river and right on beach
Cons: Add a spa, fitness and hot tub
Location: On beach but about a mile from restaurants and shopping
Staff was great. Bed was super comfortable. Parking fees were too high at $30 per night.
for Everyoneby A verified traveler from uk
hotel that is directly on the beachPosted Oct 6, 2014
Pros: On beach
Cons: Construction work in progress can only make it even better facilities in future. Spa will be ready soon.
Location: Can walk along beach towards busier central Fort Lauderdale area but quite a long walk away. Not much close by except next door Sandbar Grill
Hotel is amazing, friendly staff great ocean view suites. Loved watching sunrise from our balcony. Next door is Sandbar Grill which is great place to eat in addition to the lovely hotel restaurant.
for Everyoneby A verified traveler from toronto, ontario
very comfortable and relaxing.Posted Oct 6, 2014
Pros: Staff was very friendly, courteaous and efficient.
Cons: nothing during this stay.
Location: shopping, restaurants.
It was very relaxing and enjoyable. Situated right on the beach and room was very comfortable.
for Everyoneby A verified traveler from Oklahoma
Don't let it rain!Posted Sep 26, 2014
Pros: Rooms, most of the staff, the gift shop, and the location.
Cons: Food. Raw sausage, hard potatoes, really bad pina coladas, dry wings etc...To many people to tip!
Location: Likes everglades, the front desk should be better trained at advising this.
The hotel is in an excellent location and 75% of the staff are outstanding. The 25% that are bad I'm sure will eventually be weeded out. We stayed over a week with many other guest and found it to be a common issue that if something was going wrong they are not great at fixing it. If my food or drinks were wrong I would tell the staff and they would say sorry and then do nothing to make it better. I didn't get the feel that I mattered if that makes sense. The rooms are great, the front door staff are terrific and the beds are comfortable. I wish I could give it five starts!!
for Everyoneby A verified traveler from Wyomissing, PA
Great hotel and accommodations.Posted Sep 2, 2014
The hotel is great with wonderful respectful and professional staff. It is at least a mile away from other activities so be open to cab rides unless you have other transportation accommodations. The room was perfect and had all the space we needed for a group of 5. Overall excellent service and accommodations. Would definitely recommend to anyone.
for Everyoneby A verified traveler from Charlotte, NC
Nice oceanfront resort!Posted Sep 1, 2014
Pros: I love the views and the rocking chairs.
Location: It not close to a lot of things. We caught the bus to different things.
The experience was great. Our room was 522. Our ceiling fans did not work and the drain was slow. We called a service person to fix it and he said he would come back the next day and never did. I was dissatisfied with that. But overall our stay was great.