I was a little worried after reading some of the reviews, but I really didn't need to be. Everything was fine, staff were great, breakfast was a good continental offering. Room was clean and tidy, towels provided. We stayed for one night, then used the shuttle to get to the cruise port, which cost $15 each. I do believe that the airport shuttle is free. It is on a very busy road, so some traffic noise, but nothing that bothered us.