Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
51% of guests recommend
2.6 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

the location was great, the staff was NOT!!!!!!!!!

Posted Apr 14, 2014
Pros: LEAVING IT
Cons: CHANGE STAFF AND BUILD NEW BUILDING
Location: GOOD LOCATION MANY THINGS TO DO
FOR WHAT THE SHAPE OF THE HOTEL, AND AS RUDE AS THE STAFF WAS, THE PRICE WAS THREE TIMES WHAT IT SHOULD HAVE BEEN. GOD-WILLING WILL NEVER HAVE TO PUT UP WITH SUCH RUDE PEOPLE AGAIN IN MY LIFE!!!!!!!!
3 out of 5
Recommended
for Everyone
by Bevo from carribean

Very nice hotel, close to the malls

Posted Apr 7, 2014
Great stay, I would recomend it. Very clean too and freindly staff.
3 out of 5
Recommended
for Everyone
by Tai from Jacksonville

Pretty decent hotel..

Posted Mar 31, 2014
The hotel wasn't 5 stars and for the price I paid it was a bit pricey, I understand there were plenty events going on around the time of booking but I still say it was over priced, especially for the location... I guess being it was a last min planning so I had no choice, everything else was booked... I'd probably stay again but not for the price I paid!!!
2 out of 5
by Paul from Naperville, IL

overpriced for the quality

Posted Mar 10, 2014
I come to plantation every year for about 10 days. this past week at the hotel, towels were never in the room after cleaning. I would have to call up to the front desk and it would take hours to get them or I would need to go get them myself at the front desk. the last day there was only one towel for my girl and I called front desk and they said they would send more towels. they never arrived!
Comment from
Jan 25, 2014
Paul Thank you for taking the time to provide your evaluation of our hotel. Please accept our sincere apologies for any inconveniences we may have caused you. I have spoken to our staff regarding your comments and have been assured this will not occur again. Sincerely Ken Hartsfield General Manager
2 out of 5
by A verified traveler

Very dirty rooms

Posted Feb 17, 2014
Terrible and horrible. Room smells aghhh. Cold breakfast
Comment from
Jan 25, 2014
Thank you for your comments and staying at our hotel. We apologize that we did not meet your expectations and for any inconveniences which we may have caused you. Please note we are in the process of updating the hotel. If we can ever be of further assistance please let me know. Best regards, Ken Hartsfield General Manager
3 out of 5
Recommended
for Everyone
by kevin from houston

Nice

Posted Feb 17, 2014
Had a good time what more can I say will I get a free stay next time..?
Comment from
Jan 25, 2014
Kevin Thanks for staying at our hotel and for your positive comments. We would be delighted to welcome you back on your next visit. If we can ever be of further assistance please let me know. Best regards, Ken Hartsfield General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

The Hotel was good not great

Posted Feb 8, 2014
Pros: Location was great, right off the main road and near a Denny's and I HOP Restaurants, Mall near by the Hotel and Sawgrass Mall not faraway.
Cons: Room near some tlc on repairs
Location: Location was good for the persons whom wish to shop.
The wait was long, i had to go and come back, only one person on the desk, the room was OK,TV outdated, no flat screen, Bathroom need some repair, wall were not kept well, I love parking in front of my room, Ice machine was far from the room, Shower was OK. Noisy worker with machine can be heard at times, overall it was not a bad hotel for a few days.
2 out of 5
by richard from canada

Posted Jan 31, 2014
Cons: Cleanliness,rénovations, carpets , curtains ,doors,paint, télévision
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel with excellent facility

Posted Dec 25, 2013
Pros: room facility and hotel location
Cons: cleaning at room and swimming pool
Location: near to sagwras mall
very nice
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel with excellent facility

Posted Dec 25, 2013
Pros: room facility and hotel location
Cons: cleaning at room and swimming pool
Location: near to sagwras mall
very nice