Ratings based on 2,038 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 25, 2015
The room did not appear clean or well taken care of. It was also in a bad location in regards to noise. Not a restful night sleep.
1 out of 5
by A verified travelerfrom Hamburg

Abgewohnt & unsaubere Zimmer ! Lüftung zu laut !

Posted Apr 22, 2015
Schlimmstes Hotel in den USA, seit Jahren ! Nie wieder ! Unfreundlicher Service beim Checkin, in Brüllton ! Zimmer um 18:00 noch nicht fertig. Obwohl Checkin ab 15:00 Klimaanlage & Lüftung im Bad nicht zu nutzen, so laut ! Teppich wohl 20 Jahre alt, Schrank defekt, Föhn defekt, alles alt und verdreckt !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Telford, PA

good value for an overnight stay

Posted Apr 22, 2015
Stayed at this hotel one night, cruising the next day. Hotel was nice, comfortable bed. Complimentary breakfast was very good, and received a free shuttle to the cruise terminal. Good value for the money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Reimbursed my after hours taxi cost from airport

Posted Apr 21, 2015
They failed to tell me their airport pickup stopped at 12:30 am even though i warned them my flight arrived around 12:35 am ... So they could not pick me up as they had promised but made it up to me by reimbursing my taxi fare of 25 dollars, without arguing, nice.... Room smelled like smoke but i dont know if booking warned me of it being a smoking room.... The cleaning lady kicks you out of outdoor sitting area immediately when u finish eating breakfast, very annoying, i was trying to visit with family, i would have gone nuts but didnt want to hurt visit with my family at the hotel.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom pgh. pa

ok if in a pinch for the one night

Posted Apr 21, 2015
Pros: the proximity to the airport.
Cons: Just attention to details...ie the light bulb...clean the glass in the front door
Location: ok location..a mall behind the hotel...airport
I had asked for a first floor... I was put on the third. The room was just OK. An older room with very tiny bed pillows. Two of the light bulbs in the lamps were burned out. Told the front desk. The computer wasn't working to print out my boarding pass. Had to have a gentleman from the front desk come. He was very helpful. All in all it was ok for my one night. Airport shuttle was a plus.
1 out of 5
by A verified traveler

Posted Apr 21, 2015
We paid for a Deluxe room got a standard room dirty old air condition didn't work shuttle service sucked
2 out of 5
by A verified traveler

Not impressive for the money that's for sure.

Posted Apr 20, 2015
Pros: The closeness to the eating places and the airport, that's it.
Cons: Computers were all down so check in stunk. Just wasn't a hotel that was worth 249 bucks for one night.
I wasn't impressed with this hotel for any reason. The closeness to the airport was the only good point.
3 out of 5
by A verified travelerfrom Swan River, Manitoba

Pool area is nice and cruise port shuttle good

Posted Apr 19, 2015
Rooms and most of the property need cleaning and updating
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Just in transit.

Posted Apr 18, 2015
Pros: Easy access and proximity to the airport.
Cons: People seem to be doing the most they can. Cleanliness is a big factor for me.
I was there for one night. It was very crowdy in the small lobby when we arrived and the clerks were working very hard to accommodate a group leaving and a group coming in. The beds were clean and comfortable. The room was clean. The place is close to the airport and there is free parking. The people I talked to were nice and easy. I would go back for the same kind of trip. I would recommend it for the same kind of use. Place for transit near the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo. NY

Great for cruise hotel

Posted Apr 18, 2015
Walking distance to shopping and restaurants. Great shuttle service!