Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom D

A new favorite down south.

Posted Mar 17, 2015
From the impact of the lobby to the thoughtfulness of the staff this hotel delivers. The service and quality are impeccable. The hotel restaurant and bar is very high quality for the prices offered. Their were some small things in the room that took away from the luxury feel, the lamp shades were stained and the fridge wasn't properly ventilated to allow the unit to get cold. But, the overall experience was spectacular. The staffs attention to each guest is what will bring my wife and I back over and over again. They truly made a connection with us, even if it was just for a moment or two. Surprised to find the bed was not the normal plushy Mariott standard but my wife loves the more firm bed offered here. All in all the entire experience was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great property

Posted Feb 27, 2015
Pros: Met our expectations
Cons: complimentary breakfasts
Location: not great. in middle of nowhere. nothing doing in area, except maybe Costco
Great property though stuck in the middle or nowhere. Staff was friendly and helpful. Room comfortable. Breakfast was a bit pricey and nothing special.
3 out of 5
by A verified travelerfrom Key West

Ok for a concert or hockey game at BB&T center

Posted Feb 12, 2015
Pros: location
Cons: d├ęcor and service
Location: BB&T center
In and out with out a problem. Close to interstate 595
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dover

Weekend getaway

Posted Feb 10, 2015
Great location, short drive to beaches and shipping
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
It was great! Convenient to BB&T, friendly staff, clean, quiet
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Cons: many rooms available LOWER PRICE AND FILL THEM
Only a one nighted, expensive but had to consider time of year
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
At check we were greeted warmly and with humor...we were granted wifi service and complimentary breakfast...all was well at the Renaissance.....we would recommend and return,,,
3 out of 5
by A verified traveler

Bed

Posted Jan 27, 2015
Found a bed bug last night of our stay we were so upset .
Comment from Hotel Management
Mar 12, 2015 by Assistant General Manager, Hotel Management
Thank you for your feedback. I know my GM has reached out and spoken wtiith you personally regarding your stay with us . We pride ourselves on delivering a clean and well maintained room for each and every guest. We appreciated you choosing to stay with us and hope to serve you again in the near future. Sincerely , Allison B.
3 out of 5
by A verified travelerfrom Florida

It's quiet....and that's about it.

Posted Jan 27, 2015
Pros: Quiet
Cons: Maintenance and cleaning need a serious overhaul.
The room itself was quiet. However, the bathroom had mildew, tons of caulk instead of proper grout in the tile (read: cheap maintenance being performed), and soap was missing from our room on day 2. Overall it's a rundown hotel with a "trendy" lobby. Prices are cheap....er for the area, but still overpriced for what you do not get.
Comment from Hotel Management
Mar 12, 2015 by Assistant General Manager, Hotel Management
Dear Jack, Thank you for taking the time to give us your feedback. I am disappointed that we did not deliver on our promise of providing you a clean and well maintained room during your recent stay with us. I have taken your comments and have shared them with my Housekeeping and Maintenance leaders and they have already began addressing the items that you mentioned to ensure that future guests have a better experience. I hope that the next time you are in Plantation you will stay with us so we will have the opportunity to win your loyalty back. Sincerely, Allison B.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice property. Would stay there again.

Posted Jan 26, 2015
Pros: The people, room, view, free parking
Cons: housekeeping could make sure in room coffee is replenished daily
Location: location was 7+ miles from the airport but easy to get to from I-595. Near downtown Ft Lauderdale
staff friendly, comfortable room, nice restaurant. Free parking