Ratings based on 1,408 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom England

2nd Visit to this hotel

Posted May 31, 2015
Pros: It has a lot of character not all glass & steel. Very genteel and the decorations are lovely.
Location: The waterways are a great day out and very reasonably priced.
This hotel has a very great site on Olas Boulavard. The swimming pool has a great location across from the hotel and is very clean and overlooks the waterways so there is always boats coming up & down. The staff serve drinks or meals if want some. It also has a Happy Hour from 5 to 7pm with drinks half price in their bar called the Golden Lion.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Stayed for a couple of nights.. good service but when i needed to get my car from the valet at 2 am, the receptionist couldn't find my keys until the valet person came in the morning and found it. that was the only unfortunate incident while staying there.
2 out of 5
by A verified traveler

Posted May 5, 2015
Pros: The Bed.
Cons: Service and staff need customer service training
Location: Great location
Very disappointed. Poor customer service experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon,Sk. Canada

Great location for shopping

Posted Apr 29, 2015
Pros: The food was excellent and the music by Wesley was outstanding and so much fun
Location: Close to the River Boat on the canal and many great resturants along the street
The friendly staff completed our wonderful stay at your hotel and the music was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
It was a great place to stay. The room and staff were very nice. Plus its located in a great area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Great location

Posted Apr 12, 2015
Great hotel. Loved the bed! Easy access to local shoppes and bars
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in a nice area

Posted Apr 10, 2015
Pros: Ambiance and location
Cons: Clean the room on a daily basis.
All was pretty good, but they didn't clean my room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for pre-cruise.

Posted Apr 6, 2015
Great location with many shops, galleries, and restaurants all within easy walking distance. Terrific small scale feel and charm.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel

Posted Mar 31, 2015
I love this hotel, the only challenge I have is that our room wasn't cleaned at all during our stay, even though the card for cleaning the room was left on the bed as instructed...we had a 4 night stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for a pre cruise overnight.

Posted Mar 30, 2015
Pros: Lots of character, clean, inviting, and attentive staff.
Cons: Choice of firmer bedding, cooler temps in room.
Location: Safe and accessible shopping and restaurants, close to cruise port and airport.
Great to hear piano music in the lobby upon arrival, quick registration, prompt attention to handling baggage, excellent restaurant in hotel and others nearby. Enjoyable neighborhood to walk around.