Ratings based on 1,409 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NB Canada

Posted Jun 2, 2015
Pros: Location. Size of room, Comfort of Bed.
Cons: Service from Concierge when getting info getting to ballfield in Miami.
Location: Boat taxi tour, shopping and plenty of Restaurants.
Overall great experience. Clean nice comfortable room.
4 out of 5
Recommended
for Couples
by A verified travelerfrom England

2nd Visit to this hotel

Posted May 31, 2015
Pros: It has a lot of character not all glass & steel. Very genteel and the decorations are lovely.
Location: The waterways are a great day out and very reasonably priced.
This hotel has a very great site on Olas Boulavard. The swimming pool has a great location across from the hotel and is very clean and overlooks the waterways so there is always boats coming up & down. The staff serve drinks or meals if want some. It also has a Happy Hour from 5 to 7pm with drinks half price in their bar called the Golden Lion.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Stayed for a couple of nights.. good service but when i needed to get my car from the valet at 2 am, the receptionist couldn't find my keys until the valet person came in the morning and found it. that was the only unfortunate incident while staying there.
2 out of 5
by A verified traveler

Posted May 5, 2015
Pros: The Bed.
Cons: Service and staff need customer service training
Location: Great location
Very disappointed. Poor customer service experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon,Sk. Canada

Great location for shopping

Posted Apr 29, 2015
Pros: The food was excellent and the music by Wesley was outstanding and so much fun
Location: Close to the River Boat on the canal and many great resturants along the street
The friendly staff completed our wonderful stay at your hotel and the music was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
It was a great place to stay. The room and staff were very nice. Plus its located in a great area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Great location

Posted Apr 12, 2015
Great hotel. Loved the bed! Easy access to local shoppes and bars
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in a nice area

Posted Apr 10, 2015
Pros: Ambiance and location
Cons: Clean the room on a daily basis.
All was pretty good, but they didn't clean my room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for pre-cruise.

Posted Apr 6, 2015
Great location with many shops, galleries, and restaurants all within easy walking distance. Terrific small scale feel and charm.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel

Posted Mar 31, 2015
I love this hotel, the only challenge I have is that our room wasn't cleaned at all during our stay, even though the card for cleaning the room was left on the bed as instructed...we had a 4 night stay