Ratings based on 858 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Giants Game

Posted Oct 20, 2014
Best thing about staying at the Sheraton was watching the Guants win the National League Pennant at the bar! The second best thing was the shuttle service to & from the airport and the third best thing was the bathroom had good make up lighting.
2 out of 5
by A verified traveler from GA

Not updated hotel and want to charge for everythin

Posted Oct 14, 2014
the hotel doesn't look anything like the pictures. 15$ daily of parking, no wifi on the rooms, no breakfast. Really old facilities, the doors are really old and in bad shape, the bathroom was not updated. The room was not well cleaned. The location is really good next to the airport, nice bar.
2 out of 5
by A verified traveler from Eugene, Oregon

Disappointing Hotel...

Posted Oct 13, 2014
Pros: The staff in the small restaurant by the lobby were extremely nice, efficient and friendly!
Cons: In this day and age, "FREE" wireless seems most important and common.
Location: There are no restaurants or shops within walking distance. It is surrounded by freeways.
The room looked very tired. Carpets in halls and elevators were all dirty and stained. The ice machine was broken and when I called to explain about the machine and inquire about getting ice, I was told they do not deliver ice. They finally acquiesced and brought ice. The advertisement stated Free Internet, but when I tried to connect from my room there was a $10.00 fee. The "free internet" was only downstairs in the lobby. While trying to use the computer, there was some kind of business sales seminar being conducted and people were using all the computer stations. Not sure why they were conducting this sales seminar in a public part of the hotel. I did not enjoy my stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Free Fast timely airport shuttle service

Posted Oct 13, 2014
Stay here for a early 6am flight next day. Shuttle service was on time every 30 minutes. Driver wrote down everyone's airport terminal stop. Impressive! Only negative room had the sent of smoke even though a no smoking hotel. I guess you can monitor everyone. Will use again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Convienant ans high end

Posted Oct 4, 2014
Good but have to pay for parking, otherwise its great. Nice and close to the airport.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Good hotel close to airport and interstate roads

Posted Sep 25, 2014
Good hotel, but in need of some upgrades, specifially the bathrooms. Cleaning services was excellent and timely.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great experience

Posted Sep 25, 2014
very friendly and clean clean. Loving my stay and will definitely come back.
2 out of 5
by A verified traveler from canada

expensive to meal at the hotel

Posted Sep 22, 2014
Pros: nothing in particular.
Cons: free shuttle should be given to the cruise terminal.
Location: boring.
no places to eat and drink nearby. not a good place to shop and walk around.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Relaxing after a long flight

Posted Sep 14, 2014
Having just landed from a flight from UK the Sheraton was a tranquil and relaxing haven. We had a very comfortable night, the bed was fabulous. They could make some improvements to the buffet breakfast but overall great.
2 out of 5
by A verified traveler

Posted Sep 13, 2014
Great staff, hotel rooms club level were old, need updating, smelled off. Door didn't lock unless you pulled shut. Came home one evening and door pushed open, the maid hadn't pulled it shut. It was unlocked. Electricity in bathroom went out while I was blow drying my hair. Had to finish in another hotel room.