Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Relaxing after a long flight

Posted Sep 14, 2014
Having just landed from a flight from UK the Sheraton was a tranquil and relaxing haven. We had a very comfortable night, the bed was fabulous. They could make some improvements to the buffet breakfast but overall great.
2 out of 5
by A verified traveler

Posted Sep 13, 2014
Great staff, hotel rooms club level were old, need updating, smelled off. Door didn't lock unless you pulled shut. Came home one evening and door pushed open, the maid hadn't pulled it shut. It was unlocked. Electricity in bathroom went out while I was blow drying my hair. Had to finish in another hotel room.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Hong Kong

the hotel is right on. everything is just on point

Posted Sep 12, 2014
the hotel is right on. everything is just on point. not the four seasons, but really nice and clean. have all the amenities and faculties. stuff is great and attentive. bar is working until 1:30am, which is good. it is great for business travel.
2 out of 5
by A verified traveler from Belmont, Ontario

Disappointing place to stay

Posted Sep 6, 2014
Pros: Room was okay
Cons: Quality and pricing of restaurant food
Location: Location is terrible, with other restaurants and things to do, a good 20 minute walk away
The only positive is that it is close to the airport. The hallways were dirty with carpet lifting in several locations. The hot tub was green, pool clarity was questionable. The buffet breakfast was very expensive and food was barely warm. No fridge in room and they charge for local calls.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Overall good hotel.

Posted Sep 1, 2014
Pros: Value
Cons: The rooms need updating.
Location: Very close to the airport and cruise terminal, all within 10 minutes or less. It is about 30 minutes to Miami South Beach.
We stayed one night pre-cruise. The staff at the hotel was excellent from the front desk, concierge to the restaurant. We had dinner and breakfast in the restaurant and the staff were good. Food was much better than expected as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Great Resturant!

Posted Aug 31, 2014
Very nice service, I need a copy of my bill as it could not be printed when I checked out.
3 out of 5
Recommended
for Everyone
by A verified traveler from england

Good hotel for airport stayover

Posted Aug 31, 2014
Clean,smart hotel .breakfast was expensive and not value for money.not near any other amenities.
3 out of 5
by A verified traveler from Toronto

Just okay

Posted Aug 31, 2014
Okay Booked room before and after cruise before heading to FLL Close to airport and cruise port Cleanliness of rooms (eg carpet, closet, etc) can definetly be improved Paid about $15 from cruise port back to hotel (paid $30 for 3 to get to port using hotel service - Was told by hotel that hotel service was less expensive) Free wifi in lobby
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Aug 29, 2014
Great hotel! Staff was very nice and helpful along with the rooms being very clean and the beds were super comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel near to the airport

Posted Aug 27, 2014
Pros: The hotel was great with comfortable beds. The staff were extremely helpful and the airport shuttle bus was provided without any problems.
We only stayed here for one night after a long flight and before a lengthy drive to our Florida holiday destination.