Ratings based on 807 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from GA
A welcome overnight stay.Posted Aug 15, 2014
Great hotel at very reasonable rates. They couldn't have been nicer. They even had their shuttlebus follow us to turn in our rental car late at night and being us back to the hotel so we could catch an early-morning flight.
by A verified traveler from Seattle, WA
Posted Aug 12, 2014
Will not stay here again. Hotel is very run down and not comfortable. Only positive was it is close to airport and cruise port.
for Everyoneby A verified traveler from Oxford, MS
Nice hotel, but not close enough to shops or beachPosted Aug 11, 2014
Cons: Let us know if your shuttle makes regular scheduled trips to mall area.
Location: Location not good for those who like to walk to mall. This was a business district/plaza. Was not in the site description during my search.
The hotel experience was excellent. I enjoyed the stay. Wish I could have been allowed to order small meals. A kids meal would have been ideal size for me. Not close enough to shopping mall. Beach too far away & cost too much to travel. Did not realize hotel shuttle costs were so high.
for Everyoneby A verified traveler from Texas
Just fine!Posted Aug 5, 2014
Pros: Everything plus location to the airport.
Location: Very good for our purpose.
The hotel, the staff, the stay was wonderful! Comfortable, quiet and clean.
for Everyoneby A verified traveler from California
Nice convenient property to the FLL airport.Posted Aug 3, 2014
Pros: Location and friendliness of staff
Cons: Maybe some updating to the facility
Location: The property provides a shuttle to near- by attractions that appears to be very well run and thought out. Did not seem to be walk around friendly.
The staff us just great. Really have to hand it to them. The property is showing its area bit. Could use some updating . No wifi, but had hard wired access. One of the elwvators was chronically ill according to a 2 week stayer I ran into. Also the jacuzzi hit tub was not working - I was told. You can't beat the location as to access to FLL. Great shuttle service that works really well. Again, the staff was really top drawer here.
for Everyoneby A verified traveler
Posted Jul 31, 2014
Traveled for business and was located next to airport. Good location. Not much to do around hotel. Short driving distance to beach. Super friendly staff and good accommodations. Would stay again.
for Everyoneby A verified traveler from Glen Burnie, MD
Frankie's TripPosted Jul 30, 2014
We were there for a funeral and the staff upgraded is to club level. What a wonderful gesture. Beautiful lobby and very clean rooms, free parking.
for Everyoneby A verified traveler from Washington, DC
Nice Place to Wait for a New FlightPosted Jul 27, 2014
Pros: The pool and jacuzzi are tucked behind the hotel and surrounded by trees. Helps you forget you're stuck at the airport.
Cons: Free Wi-Fi. Duh.
Missed my flight out of Miami and had to wait two days for another flight. I picked this hotel over the other airport hotels because it had a nice pool and jacuzzi and because the rate seemed so low compared to other hotels nearby. Beware, once you add in the nightly charges for parking and Wi-Fi, it doesn't seem like such a bargain anymore.
by A verified traveler from texas
Hidden costsPosted Jul 21, 2014
Pros: Service desk staff was very understanding and helpful
Cons: Free parking
Exhorbitant parking fees, room key would not function properly when trying to enter or exit parking lot and room, exorbitant food prices, had to request cleaning of room.
by A verified traveler from Atlanta, GA
Posted Jul 15, 2014
The room was ok. I had to call twice to resolve clog tub. The hallways smell of urine. I guess there were children sleeping on the floor I stayed. I won't go back to hotel.
Comment from Hotel Management
Jul 20, 2014 by JGarcia, Hotel Management
Dear Valued Guest We are in receipt of your comments and would like to thank you for taking time to provide us with feedback. As a guest at the Sheraton Ft. Lauderdale Airport Hotel we value your comments. We have taken note of your experience and your comments have been reviewed with hotel leaders. Please know there is no excuse for the shortfall in standards and we have taken steps to correct deficiencies. Our goal is always to improve. Please accept my most sincere apology we did not meet your expectations during your stay. Once again, thank you for your feedback, it is appreciated! Best Regards,