Ratings based on 1,660 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted May 27, 2015
Excellent from beginning to end. Entire staff, very professional, knowledgeable and accomendating. Front desk staff and valet staff exceptional.
2 out of 5
by A verified travelerfrom kentucky

Disappointing

Posted May 27, 2015
Pros: Clean
Location: Not on beach, you have to walk across street to go to beach. Pool is basically in a parking lot
This hotel nickle and dimes you to death! Everything is seperate and if they could have figured out how to charge you for air they would have easily. Drinks were the worst I've ever had, only order beer the rest are terrible. The mixed drinks are very expensive and you end up throwing them away! You can't drink them at all. Parking cost more per day than the rental car cost. Safe didn't work, we called daily they wouldn't fix it. 2 Hair dryers before I could get one that worked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft Lauderdale

Very Nice Views

Posted May 26, 2015
Pros: Views & service
Cons: Pool area
Had a wonderful view of the ocean from the junior suite on the 9th floor Staff was very nice Pool area could be a little better small pool
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view and very convenient

Posted May 26, 2015
Literally across the street from the beach with an absolutely stunning view from the room. We stayed on the tenth floor. Surrounded by restaurants, bars and little shops all within walking distance. The hotel staff and valet was very acommodating and welcoming. A nice little getaway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Great location - close to everything you could nee

Posted May 26, 2015
Pros: The staff were friendly and eager to help in any way they could. The room was clean and the bed comfortable. The view from the room was amazing.
Cons: mop the tile deck area occasionally and check the bathroom used by pool patrons more frequently.
Location: The location was ideal. plenty of restaurants and shops within walking distance. jet ski rental nearby on the beach. Safe area to walk even at night.
I booked this hotel last minute to enjoy Memorial Day weekend on the beach. When I arrived the staff was incredibly helpful. The lobby was clean and very nice. The woman at the desk was quick and had me checked in within minutes. She asked if I needed anything and seemed interested and sincere. I opened the door to the room and the view was amazing! beach view unobstructed. Everything was clean and looked fresh. We were within walking distance of everything we could need. Restaurants on the street directly behind the hotel and a short walk south led to liquor store, great restaurants and nice shops. The pool area was nice. I would recommend they mop the tile deck area to avoid potential falls and the bathroom could be checked more often but overall the pool was a great place to hang out. A short walk across A1A and you were on the beach. The hotel offers food service but we wanted to experience the local restaurants and you can find plenty of good food no matter what your preference. We wanted beach chairs that were in our car. One call to the desk and 5 minutes later there was a knock on the door and our chairs were delivered to us. I will say that the experience was great from beginning to end and I would recommend this hotel to anyone.
2 out of 5
by A verified travelerfrom freeport ny

room was noisy

Posted May 26, 2015
My original room had an electrical buzzing noise and at one point you could hear security talking through the ceiling. I was not offered a new room immediately. The new room was quiet but the carpet was dirty. Valet damaged rental and waited long time for bags stored and valet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas Texas

Great hotel in perfect location.

Posted May 25, 2015
Arrived at 930 on a Wed. Night, check-in was quick and easy. Room had great view of ocean and beach. Room was clean and smelled delightful, very cozy and comfortable. Restaurants and bars very close by, just far enough away from main stop to have some nice quiet time. Valet was great and upon check out was charged only what they said I would be charged, there were no surprise fees. We will be going back to Sonesta!!
2 out of 5
by A verified travelerfrom charlotte

Nice hotel but hidden costs

Posted May 25, 2015
I recently stayed here. Beware of hidden parking costs! They have no parking with the exception of valet which is overpriced or on-street metered parking. Says that parking is non-mandatory but it is mandatory! Pool is very small and does not accommodate many people. Staff with the exception of front desk staff very friendly. Won't be back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pennsylvania

Beautiful beach view

Posted May 24, 2015
Most courteous and efficient staff I've at any hotel in years. Very clean, comfortable room with a wonderful ocean view. Ask to meet the chef Salvatore, incredible breakfast buffet !
1 out of 5
by A verified travelerfrom South Carolina

Hotel internet pictures better than hotel

Posted May 23, 2015
Not oceanfront as it is across a four lane road from hotel. Very limited amenities, two t-shirt shops and a massage parlor the closests businesses. Not good dining within walking distance. Internet pictures look great for a hotel that is old and dirry. When we first entered the room, my shoes were sticking to the floor. Bathroom shower was moldy. Cofee ordered in the morning was delivered late and was $16.50 for a four cup pot.