Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is amazing. I will be back.

Posted Nov 23, 2014
The weather was not perfect but the hotel staff made up for it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
outstanding outstanding............................................................................................................................... :))
1 out of 5
by A verified traveler

Not directly on the beach, rooms are tired.

Posted Nov 17, 2014
Pros: nothing
Cons: don't cheat clients and be proactive.
The rooms are worn out. You can get better for your money elsewhere. This hotel is not on the beach (The Marriot is, and much bigger and nicer and directly on the Beach). This is not their fault but mine for not knowing the area. What is their fault though is that they will not honour the room you booked! I booked an ocean view room and was given a room with a view of a large crane. Construction was ongoing day-in-day-out (it looks like a huge project and will likely go on for a year or so). Every day, I would ask the front desk to move me and they kept saying no rooms available. I don’t believe them because I met a couple at the restaurant that were checking out. They finally offered me a room on higher floor which meant I would still be looking at the crane. For the 5 days, no one really cared about finding a solution and I was too exhausted to complain to the manager. Before posting this, I wrote to he hotel (Pheline J.) and 1 week later not even acknowledgement reply. Bottom line, it is high season now, they don’t see to care.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Close to beach

Posted Nov 14, 2014
Hotel staff was absolutely great housekeeping to be notched up just a bit the only negative I can say is eating a beauty and the feast was uninspiring
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusettes

Beautiful Hotel on the beach

Posted Nov 4, 2014
Pros: The space the room had to offer, the overall setup of the hotel was very nice
Location: Hotel was on the beach, but quite a walk from the main strip or Las Olas Blvd. Nothing a $10 taxi ride couldn't fix.
Check in was awesome, staff was very pleasant, King Oceanfront Suite was beautiful
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Great Hotel Minor Issues

Posted Oct 21, 2014
Luxurious hotel with very friendly staff. Only issues were housekeeping and the restaurant. When we checked in to our room (non-smoking) I had to call the front desk to have the balcony cleaned from cigarette butts, ashes and a lighter. My kids likely tracked in sand to the bathroom and it was not swept up for three days till I finally did it. Such a beautiful place should be more conscientious . We dined 3 times in the Hotel restaurant. Every time the waiter/tress made errors. When they add a 18% gratuity on all checks it appears the staff was not concerned. Forgot our drinks, brought the wrong item, ran out of bagels. Nothing major just annoying.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft. Lauderdale, Fl

Beautiful Hotel

Posted Oct 20, 2014
Stayed here for one night and I can't wait to go back. Clean room, beautiful bathroom, relaxing balcony. We had the king oceanfront room, 11th floor. Watching the sunrise was the highlight. Friendly staff, can't complain at all.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Very nice. However, the public restrooms within the hotel were not as clean as I would have expected. Our shower only ran cold in the morning too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Beautiful hotel right across from the ocean.

Posted Oct 13, 2014
The staff was very helpful and friendly. The room was beautiful, the bathroom I fell in love with! I enjoyed having a stove so I could make breakfast. I only stayed for one night but wish I could have stayed longer. The only thing I didn't like was the wifi. It was not very reliable.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 11, 2014
Pros: Great views.
On the beach, walk to shopping and dining, great view. Beach towels from the hotel, umbrellas and lounge chairs for rent on the beach. Not too crowded for October.