2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews of Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 1062 out of 2008 reviews" "
Rating 8 - Good. 385 out of 2008 reviews" "
Rating 6 - Okay. 229 out of 2008 reviews" "
Rating 4 - Poor. 162 out of 2008 reviews" "
Rating 2 - Terrible. 170 out of 2008 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
WiFi doesn’t work in room, sheets were dirty. Sliding door on balcony doesn’t open. Bad water pressure,
Stayed 1 night in Apr 2024

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The rm tne pool. Bars. Buffet.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Mark,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our excellent amenities, delicious offerings, and fantastic accommodations hit the mark for you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

4/10 Poor

Aileen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

10/10 Excellent

yaney

Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

10/10 Excellent

Kenneth, South Setauket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your positive rating! We are glad you had an enjoyable experience, and we hope to welcome you back to beachfront tranquility at The Diplomat soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Nicole,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Excellent

Janeira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Janeira,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Excellent

Jacklyn

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Clean. Comfortable. Absolutely in love we booked an extra 2 nights! Worth EVERY PENNY for the balcony oceanfront view.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Jacklyn,Thank you so much for choosing The Diplomat Beach Resort Hollywood. We are thrilled to learn you loved your stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, amazing staff, and comfortable accommodations. We look forward to welcoming you back next time. It was truly our pleasure to host you.

10/10 Excellent

PRISCILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

10/10 Excellent

Jacklyn

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely amazing from start to finish! Customer service is top notch and an absolutely beautiful resort! Diplomat Prime is amazing. The Kobe was by far PHENOMENAL!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Jacklyn,Thank you! Our team works hard to ensure our guests have everything they need for the perfect visit, so they will be delighted to read all of your kind comments. We are thrilled you were impressed and look forward to welcoming you back to The Diplomat Beach Resort Hollywood for many more memorable visits.

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Opulent, classy, but not cheap. Attention to detail with an incredible location. First class. Comfy bed. Will return for sure.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Hugh,It was an honor to host you at The Diplomat Beach Resort Hollywood. We're delighted to have impressed you with our desirable location and comfortable accommodations. On behalf of our team, we're looking forward to creating more memories with you!

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at the diplomat beach resort! The staff all-around was super nice and helpful. Would definitely recommend for families, couples, etc.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Leslie,It was a privilege to host you at The Diplomat Beach Resort Hollywood. Our team is humbled to have earned your recommendation with our helpful and attentive service. The pleasure was all ours, and we look forward to your next stay!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
loved it, great property and location. first class
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Glen,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your great property and our fantastic location, and we look forward to seeing you again soon.

10/10 Excellent

Sally

Traveled with family
Liked: Amenities
Great
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Sally,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! Please come see us again soon.

8/10 Good

Joseph M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Thank you for your positive rating! We are glad you had an enjoyable experience, and we hope to welcome you back to beachfront tranquility at The Diplomat soon!

10/10 Excellent

Mandy, Louisville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would definitely book again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Mandy,Thank you for your great review and perfect rating! It was truly a pleasure having you as our guest at The Diplomat Beach Resort Hollywood recently, and we are delighted you had an enjoyable experience. Take care, and we look forward to your return.

10/10 Excellent

Shazreen

Liked: Cleanliness, property conditions & facilities
This place was beautiful. Dining staff was not prepared for a busy Easter weekend. Overall very beautiful place and easy access to the beach. Definitely recommend if you need a family resort.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Shazreen,Thank you for your perfect rating and thoughtful recommendation. We are delighted you had an enjoyable experience, and we appreciate your kind words about our idyllic property and excellent proximity to the beach. That said, your feedback regarding our dining service will be shared with our internal team for further consideration. It was a pleasure having you here at The Diplomat Beach Resort Hollywood, and we hope you return soon.

10/10 Excellent

Helen Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort. Rooms were quiet and comfortable. No bath towels in one room. Food on site was excellent.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Helen,We always appreciate hearing from our guests, and we're thrilled you enjoyed your experience at The Diplomat Beach Resort Hollywood. It's great to know that our quiet, comfortable rooms and excellent onsite dining helped make your visit memorable. The next time you're in the area, please come see us again.

10/10 Excellent

Edgard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff was awesome and very professional. We had a great time there.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Edgard,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to The Diplomat Beach Resort Hollywood for another great stay soon.

2/10 Terrible

Fredrich

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, we had a terrible experience at this hotel. We waited for our room and we got to the room it was filthy. The floor had Oreos and pieces of chocolate. The windows had smudges of mostly Lilly kids fingers. The bedding was ripped. We called three time for housekeeping. No one showed up. The pool was full of people and kids. I would never stay in this property again.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Fredrich,We're saddened to hear about your experience. Please accept our apologies for any concerns about the cleanliness and service that you have. This does not represent the level of accommodation we aim to provide, and we'll look into your comments further to ensure improvements are made for our great guests. Should you be in the area again, we'd appreciate another chance to provide you with a more exceptional visit.

6/10 Okay

Zareslav

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice as was the staff. It was however over filled. Getting in to restaurants for breakfast required over an hour wait. Pool seats impossible. Beach chairs, extremely difficult. Safe didn’t work. The room smelled of previous smoke. Long wait on the phone for help. All lined up with a hotel that was over occupied.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 10, 2024
Dear Zareslav,Thank you for sharing your experience. We're pleased you found the property and our team welcoming. However, it's clear that the challenges with dining, poolside seating, and beach chair availability impacted your stay. We're addressing the issues you mentioned, including the room condition and response times, as part of our commitment to guest satisfaction. We value your feedback and hope to offer you a more seamless experience in the future.

10/10 Excellent

Alexander, PALM HARBOR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort all around, just be aware that is it pricey, the resort fees and parking is really a lot!!!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Alexander,Thank you for choosing The Diplomat Beach Resort Hollywood. It's delightful to hear you enjoyed your overall experience. We are dedicated to ensuring our guests receive value through exceptional service and luxury amenities. It was a pleasure to have you stay with us, and we look forward to the opportunity to welcome you back.

10/10 Excellent

Justine

Liked: Staff & service, property conditions & facilities
Definitely would go back again
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Justine,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we hope you return soon.

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Our goal is always to go above and beyond for every guest, every stay at The Diplomat, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again in the future and change your perceptions.

10/10 Excellent

Jimmy

Stayed 3 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 Excellent

Dalibor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall.
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Dalibor,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

10/10 Excellent

Kenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for beach, pool, bar and good high class food it’s wonderful. Mall, off property eating and airport are little distance away. Prepare the spend for daily parking. Uber & DoorDash are readily available.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Kenton,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed the beach, pool, and good. Please come see us again the next time you're in the area.

8/10 Good

Thomas L

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Karla

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Nice overall. Room was small and loud as our balcony was over the air conditioners. Could be updated in some areas. They sell pool passes for the day so way too many people in the pool areas, it was difficult to find chairs. The worst part was the trash. The pool area and beach had trash all over. The trash cans were overflowing. Employees would walk past the trash and not even pick it up. There was also trash - cups and straws in the flower beds.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Karla,We're grateful to have hosted you at The Diplomat Beach Resort Hollywood. While we're happy to read you had a pleasant overall stay, we're sorry for the lapse in cleanliness. This certainly doesn't meet our high standards, and we assure you that we'll take steps to keep our pool area clean and tidy. It would be a pleasure to welcome you back in the future.

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time here. It was so easy to get beach chairs and umbrellas they have a great setup for families and truly make it easy to relax.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Meghan,It was our pleasure to accommodate you and your family during your stay at The Diplomat Beach Resort Hollywood. We're delighted you had a chance to unwind at our beautiful beach as well! Thank you for your review, and we hope to see you all again soon.

8/10 Good

Carl A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard rooms only have double beds. Food and drinks are very expensive
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Carl,It was a pleasure to host your recent stay at The Diplomat Beach Resort Hollywood. While we're grateful for your rating, we're sorry to hear that you were disappointed with the bed size in the standard rooms and with the prices of the food and beverages available. Your feedback is invaluable and allows us to continually review guest satisfaction. Thank you for your comments, and we hope to have the opportunity to exceed your expectations the next time you're in the area.

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, good amenities. Nice gym, little but useful.
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Kristina,Thank you for choosing The Diplomat Beach Resort Hollywood! We're pleased you enjoyed our exceptional amenities and facilities during your visit. It would be our pleasure to welcome you back in the future, so don't be a stranger!

6/10 Okay

Elda

Traveled with family
Liked: Cleanliness, property conditions & facilities
I booked two Suites for two nights, when I checked in one of them was a standard room, the hotelstated they were overbooked and couldnt keep our reservation sending my family to a Double Tree accross the street. That was very dissapointed.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Elda,Thank you for taking a moment to let us know about your experience. We apologize for any inconvenience. Please reach out to us directly before your next stay so that we may ensure this does not occur again. We appreciate your feedback and hope to see you the next time you visit the area.

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Elena,Thank you for being our guest and sharing your generous review. We are thrilled you enjoyed your stay at The Diplomat Beach Resort Hollywood and look forward to welcoming you back again soon.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Ana,We're so happy to know that you had an amazing time with us overall and we trust that everything was in order for your visit. Thank you so much for the five-star rating, and we hope to see you back at The Diplomat Beach Resort Hollywood again soon.

6/10 Okay

ANNETTE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Beach and the pool
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Annette,Thank you for your review and for letting us know how much you enjoyed the beach and the pool at and around our property. Your comments are truly appreciated and will be discussed with our team so we can improve in all applicable areas. Should your travels bring you back to our area, we would be honored to welcome you once again for another wonderful beach and poolside getaway.

2/10 Terrible

Rhonda

Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Rhonda,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

10/10 Excellent

Jorge A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. But it’s missing restaurants
Stayed 3 nights in Mar 2024

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooked when we stayed. They ran out of towels for the beach and pool. They didn’t have enough seats for the pool and beach. Restrooms were filthy. Stayed there several times and probably will not go back.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Jeremy,Thank you for taking a moment to let us know about your experience. We are disappointed your time with us was not as expected, and we apologize for any inconvenience you encountered. Rest assured, our team will review your comments to ensure this does not occur again. We appreciate your feedback, and we hope you will consider staying with us again the next time you are in the area.

2/10 Terrible

Duanys

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Duanys,Guest satisfaction means everything to our team, so we're very sorry to hear that you were not entirely comfortable during your visit. Our housekeeping team is generally commended for their attention to detail, so we're surprised and disappointed to learn that you had concerns. We have notified the appropriate team members of your remarks so that we can look into and seize any opportunities for improvement. If your travels bring you back to the area, know we'd be grateful for the opportunity to ensure a visit worthy of a perfect rating.

6/10 Okay

Danielle

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Danielle,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

4/10 Poor

Margarita

Traveled with family
Disliked: Staff & service
Hotel facilities and restaurants are not equipped to handle the number of guests
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Margarita,Thank you for being our valued guest. We're disappointed to have fallen short of your expectations. Spring break season can be a busier time at our resort, but we remain committed to creating wonderful experiences with our visitors. Our team will strive to improve our facilities, and we hope you will give us a second chance to impress you with a more serene stay down the line.

10/10 Excellent

Jesabel I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It's beautiful and family friendly.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Jesabel,Thank you for sharing this lovely review of The Diplomat Beach Resort Hollywood. We're pleased our friendly hospitality and beautiful environment helped create a memorable stay. Come back soon!

8/10 Good

JOHN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities are really outstanding ... but the prices for food and drinks were ridiculously high!
Stayed 7 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear John,Thank you for staying with us and taking the time to share your thoughts. We're glad our many amenities impressed you, and we appreciate your feedback about the food prices. If you're in the area again, please come back to see us.

6/10 Okay

Noel

Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Noel,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Excellent

Sonya

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a little updating more of a convention center place. This is my fifth time coming here and there has been changes but the front desk was very helpful. Great customer service on that part.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Sonya,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at The Diplomat Beach Resort Hollywood!

2/10 Terrible

Farrah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Farrah,Thank you for choosing to stay with us during your recent trip. We're disappointed to receive such a low rating and would appreciate reading more about how you felt we could improve. We look forward to connecting with you.

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Diplomat! We only left the hotel area a few times, but it was very nice to have so much there from dining to access to the beach and pools. The poolside service from Playa was great for drinks and food, the breakfast buffet at Point Royal was fantastic, the staff was accommodating as they allowed for an early check in as well. We thoroughly enjoyed our stay!
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Wade,Thank you for taking a moment to share your experience at The Diplomat Beach Resort Hollywood! We're delighted you thoroughly enjoyed your stay, and we appreciate you spotlighting our delicious offerings, fantastic amenities, and hospitable team. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

Clementina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Clementina,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.