Outdoor pool, pool umbrellas, sun loungers

Reviews of TropiRock A North Beach Village Resort Hotel

2 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 829 reviews" "
Rating 8 - Good. 289 out of 829 reviews" "
Rating 6 - Okay. 169 out of 829 reviews" "
Rating 4 - Poor. 86 out of 829 reviews" "
Rating 2 - Terrible. 53 out of 829 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

amie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect hotel stay! Came for one night with my husband for the Tortuga music festival. Very clean. It is outdated in some sense but didn’t bother us at all. Comfy bed and pillows. Office ppl were very nice. Pool was nice. We will definitely stay there again
Stayed 1 night in Apr 2024

2/10 Terrible

Loreta

Traveled with family
Disliked: Amenities, property conditions & facilities
No elevator
Stayed 1 night in Apr 2024

10/10 Excellent

VICTORIA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice older hotel with easy access to beach and strip. Very clean rooms and property. Excellent hosts. Stayed 3 nights. Pool area small but comfortable.
Stayed 3 nights in Mar 2024

4/10 Poor

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
I had an amazing stay here during spring break and would definitely stay again!
Stayed 4 nights in Mar 2024

8/10 Good

kathleen

Traveled with group
Liked: Cleanliness, amenities
We enjoyed our stay! Great location for beach and nearby restaurants. Hotel is worth the money, and for what you pay was very nice. Overall clean, smelled nice. The staff was super sweet and helpful! Only downside is we were staying on first floor and could clearly hear others outside and was woken up several times. Overall would recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

April

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We Actually Loved This Property I Definitely Could Recommend It To Family And Friends.
Stayed 2 nights in Mar 2024

10/10 Excellent

riley

Liked: Cleanliness, property conditions & facilities
An affordable place right by the beach!
Stayed 1 night in Mar 2024

6/10 Okay

Tim

Traveled with family
Disliked: Cleanliness
The room was a little grimy. In general the property could have been cleaner and is definitely in need of a facelift. Most of the staff was polite and helpful with the exception of a lady that was behind the desk one evening. Overall, I rate it as barely acceptable.
Stayed 4 nights in Feb 2024

8/10 Good

Janice, OSHAWA

Traveled with family
Liked: Cleanliness
The area is quite and safe .
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Very nice and quiet
Stayed 2 nights in Feb 2024

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness
Average hotel near the beach and some restaurants and bakeries. The room was clean and spacious. It’s an older motel and definitely needs some updating. Our main and biggest complaint and the reason we will not return is because you can hear EVERYTHING. Outside and in any room next to your room. There is not a single ounce of soundproofing. Don’t expect to get any sleep while at this property.
Stayed 1 night in Jan 2024

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
The people who worked here were very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Romeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything on my stay, Valeria & the staff are very helpful
Stayed 2 nights in Jan 2024

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Check-in was very easy. Parking was good. Everything was very clean.
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall this hotel is very clean and quiet. It is older, but fully functional. The person at the front desk when we checked in was not very pleasent, however the staff that was there on the last evening were very nice. The pool was crystal clear and the grounds around the hotel/motel are very clean, but dated. It’s a great value, $75-$200 cheaper than hotels just steps away. There are many shopping opportunities, and restaurants within walking distance and the ocean is only 200 yards away from the front gate.
Stayed 2 nights in Jan 2024

8/10 Good

craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Deborah

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Shannon

Traveled with family
Disliked: Amenities
There was no option for heat in the rooms and it was quite chilly outside. The rooms are very run down, especially for the price they are charging.
Stayed 2 nights in Dec 2023

6/10 Okay

Tabatha Rene

Stayed 2 nights in Dec 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Karla

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Always good to go back location is great
Stayed 1 night in Dec 2023

4/10 Poor

Kyle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door was jammed when trying to open it multiple times. The mattresses are very firm. The walkway is rather dirty. The outlets look old. There is no WiFi available for the money they charge you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023
Response from Tropi Rock Hotel on Nov 24, 2023
Thank you for your review Matthew, we are happy to hear that you had an enjoyable stay.

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

tiffany

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Best beach stay
The check in process was very quick and they accompany you to your room to ensure everything meets your needs. I love how clean the hotel is because I didn't have to worry about not being able to unpack. The staff is very nice. The beach is less than 2 minutes away.
Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Nov 11, 2023
Thank you so much Tiffany for the kind words and we are so happy to hear that you had a wonderful time. We cannot wait to see you again.

10/10 Excellent

Crucelis

Traveled with group
Liked: Cleanliness, room comfort
Little piece of heaven
Super amazing staff, super friendly and took the time to welcome us and give us suggestions
Stayed 1 night in Nov 2023
Response from Tropi Rock Hotel on Nov 11, 2023
We are so happy that staff was able to offer assistance during your stay. We look forward to seeing you again.

8/10 Good

Gale

Liked: Cleanliness, room comfort
Great Location
Nicer location older property
Stayed 1 night in Nov 2023
Response from Tropi Rock Hotel on Nov 11, 2023
Thank you for your review Gale, we hope to you you again.

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

8/10 Good

Khellyn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tropi Rock Hotel on Nov 11, 2023
Thank you for staying with us Khellyn.

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good value.
Stayed 4 nights in Oct 2023
Response from MJ on Nov 1, 2023
Thank you, Lorraine.We are happy that you enjoyed your stay with us.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Little disappointed
This north beach village means a lot to us. We’ve been staying here at one of the hotels and it’s sad to see the lack of care at the properties. It was noisy next to me at around 3am. The door was so gapped up top and bottom. I had to climb on the chair ti change the temperature on air conditioner. However the staff was very friendly. I do appreciate that.
Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Nov 2, 2023
We are so sorry to hear that your experience was less than perfect. We have also been updating the village so to say a lack of care is confusing for us as we have made many improvements. However, we do encourage you to come back and stay with us again and experience all of the upgrades.

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very affordable, very clean rooms, could use some updating but worth the stay just to get some sleep
Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Nov 11, 2023
Thank you for staying with us Tina and we hope to see you again.

10/10 Excellent

katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful the min you come in you can also use the other properties amenities and they are all in walking distance the rooms are spacious and nice the outside area is beautiful especially at the property with the hot tub love it def would come back clean and simple but beautiful
Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Oct 27, 2023
Thank you for staying with us Katie, we are so happy to hear that you were able to enjoy what we have to offer in the Village. We hope to see you again.

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was perfect quiet nice friendly location was perfect get to walk to the beach early and watch the sun rise can't asked for anything better than that,thanks to everyone there
Stayed 2 nights in Oct 2023
Response from Tropi Rock Hotel on Oct 16, 2023
Thank you for your kind review Sammie, we are happy to hear that you enjoyed the hotel and the sun rises at the beach. We look forward to seeing you again.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Oct 16, 2023
Thank you for your review Lisa, we sincerely appreciate it and hope to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable place to stay in a quiet neighborhood. Clean and cozy.
Stayed 8 nights in Oct 2023
Response from Tropi Rock Hotel on Oct 12, 2023
Thank you so much Richard for your wonderful review. We are happy to hear that you enjoyed your time with us and we look forward to seeing you again.

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is in front of the beach
Stayed 3 nights in Sep 2023
Response from Dan on Oct 11, 2023
Thanks for staying at the TropiRock Melissa, and thanks again for choosing North Beach Village Resorts as your beach getaway!! Please come back to visit us, it was a pleasure to host )

10/10 Excellent

Catrecia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apt was Clean stocked. The only downside was the tub stopper was broken.
Stayed 1 night in Oct 2023
Response from Tropi Rock Hotel on Oct 9, 2023
Thank you for your kind words Catrecia and we are happy to hear that you enjoyed your stay. We will be addressing the tub stopper issue for repairs/replacement. We hope to see you again.

6/10 Okay

Jesse

Stayed 1 night in Sep 2023
Response from Dani on Oct 2, 2023
Thank you for making a reservation with us Jesse. However we noticed you never showed up to check in. All cancellation/no show fees were waived. We hope to meet you and host in the future if you decide to come this way )

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dani on Oct 2, 2023
Thank you for staying with us Victoria! It was our pleasure to host... we hope to see you again in the future )

10/10 Excellent

Marlene

Stayed 2 nights in Sep 2023
Response from Tropi Rock Hotel on Oct 27, 2023
Thank you for staying with us Marlene and we are so happy to hear that you had an enjoyable stay.

10/10 Excellent

Daysy

Stayed 1 night in Sep 2023
Response from Dani on Oct 2, 2023
Thanks for choosing TropiRock ) it was our pleasure to host. We hope to see you again!!

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Response from Tropi Rock Hotel on Sep 11, 2023
Thank you for your review Angelina, we are happy to see that you enjoyed your time with us and we hope to see you again.

4/10 Poor

Alice

Traveled with family
Liked: Cleanliness
The lady who greet me wasn’t helpful at all. The evening staff were better. But there’s no dinning at complex.
Stayed 1 night in Aug 2023
Response from Tropi Rock Hotel on Sep 2, 2023
Thank you for your review, we apologize that your welcome to the hotel was not as welcoming as it should have been. You are correct we do not have a restaurant in the hotel as most of the smaller hotels in the area do not, however we do have many options available within walking distance.

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
BATHROOM PLUMBING IS NOT GOOD
Stayed 6 nights in Jul 2023
Response from Tropi Rock Hotel on Aug 11, 2023
Thank you for your review Tommy, we will be sure to look into your concerns with the bathroom plumbing.

6/10 Okay

Chris

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was ok with this place. The dead cockroaches in the kitchen didn’t help their cause or complete lack of a dresser. Other empty rooms had them.
Stayed 4 nights in Jul 2023
Response from Tropi Rock Hotel on Aug 4, 2023
Thank you for your review, we encourage guests to reach out to staff if they are not happy during their stay so we have an opportunity to turn your situation around prior to leaving. We sincerely apologize for the issues that you encountered during your time with us.