Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
55% of guests recommend
2.2 Room cleanliness
2.5 Service & staff
2.2 Room comfort
1.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Rob from ny

great location horrible Hotel

Posted Jun 10, 2014
I recently booked this hotel for a one night stay I checked in approximately 7:30 at night and at about 1030 that same night I checked out due to the cleanliness of the hotel and the poor customer service from the stuff I was unable to spend the entire night so if you're looking for a getaway in the Fort Lauderdale area great location make sure It's not at the Tropical Cay
1 out of 5
by D from fortlauderdale Fl

Need to update. But clean

Posted Jun 2, 2014
The rooms need to up date. Not enough towels. Have to pay for parking. Beds need to up date. The staff was kind. The location and view was great. It was right in front of the beach. But badly needed updating. The AC was not central but a window unit.
5 out of 5
Recommended
for Everyone
by Daisy from Greensboro, NC

Awesome location

Posted May 24, 2014
You cannot beat the location...across the street from the beach... My room was not bad for the price... hotel front desk people were very nice...i know some people have said this is a bad place but what do you expect for 72.00 a night in that location? The Ritz Carlton is 3 blocks away for 700.00 a night...
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Daisy Thank you for taking the time to fill out a review and advise us of your positive experience at our hotel. We appreciated the opportunity to serve you and if you are ever in need of a hotel room in this area again please don not hesitate to contact me. Best regards, Deanne Babwah General Manager
2 out of 5
by Traveler from Estero, FL

Location was excellent but that is about it......

Posted May 23, 2014
Pros: location
Cons: cleanliness, updates, safety, AC and shower leaked water in room.
Location: BEACH right across the street, decent pool, shops and restaurants walking distance.
Room was outdated and dirty. Shower overflowed and leaked out into room- they wouldn't even give us extra towels to soak it up. Directly across from the beach.. we were there for a music fest and the location of this hotel was good, but hotel itself was very dirty and the quality of people lurking around at night was almost scary. Staff at desk for check in was a very friendly guy, at check out was a very rude gal.
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Thank you for taking the time to fill out a review and advise us of your experience at our hotel. please accept our sincere apology for any inconvenience we may have caused you during your stay. Unfortunately we ran out of towels but we have fixed the shower and leak. Best regards, Deanne Babwah General Manager
4 out of 5
Recommended
by gerardo delgado

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
3 out of 5
by Sunshine

Girls Weekend

Posted May 19, 2014
Pros: Location
Cons: Staff could be more friendly, bar staff is good. Need to update the rooms, very old and run down.
Location: Great location
Hotel is ok, you get what you pay for. Night staff when you check in great, day staff horrible, extremely rude. Make sure you bring your own towel they will not give you an extra one. Great location, easy to get around. would stay again, because really how much time do you stay in your room and the location is great.
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Sunshine thank you for taking the time to fill out a review. Please accept our sincere apologies regarding your experience at our hotel. Since your stay with us we have fixed the towel shortage situation and as well addressed our staff regarding your comments. Best regards, Deanne Babwah General Manager
2 out of 5
by Mario from Long Island NY

Nice location but needs a lot of attention

Posted May 16, 2014
Pros: Pool and Pool Bar close to beach staff was friendly.
Cons: Everything needs improvement and upgrading.
The room was old but clean. The facility was in need of repair and a lot of upgrading. Bar was old and rustic. Music played loud and was rap and R&B instead of Caribbean or Jimmy Buffet type for vacationers. Played until 2:AM and people were loud.
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Mario Thank you for staying with us and taking the time to fill out a review. We appreciate your comments and please be advised that we are in the process of updating the hotel in all areas. Hopefully we will have the opportunity to serve you again during your next visit to South Florida. Best regards, Deanne Babwah General Manager
2 out of 5
by Bia from Boston

Close to the beach but too duty!

Posted May 11, 2014
Pros: Waterfront.
Cons: The cleaning of the common area and the rooms.
Location: Good
The hotel is simple, and I knew that. I liked because of its location, but the room was horrible. They could at least cleaned the room. I think they should trow every furniture in the garbage and stays only with the bed and make the room clean. I couldn't believe when I saw a whole chair with mold inside of the room. Disappointed :-/
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Bla Thank you for staying with us and taking the time to fill out a review. We appreciate your comments and please be advised that we are in the process of updating the hotel in all areas. we have addressed your comments with our housekeeping department. Hopefully we will have the opportunity to serve you again during your next visit to South Florida. Best regards, Deanne Babwah General Manager
1 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 10, 2014 on Hotels.com
1 out of 5
by Tamra from Chicago, IL

Hotel Room

Posted May 9, 2014
Pros: It was across the street from the beach, That's it.
Cons: Uh maybe if they really have the rooms they put online.
Location: Location was great. Rooms were disgusting.
I booked the hotel room and I seen a picture and I liked it, we get there and it is not the same room. The paint was chipping off the walls. It was dirty. There was no ice available at all in the whole hotel. It was a terrible disappointing place to stay. We booked a room with a kitchenette and refrigerator. We got nothing but a double bed when we needed one. No kitchenette. It was the wrong room. That was complete false advertisement. I would recommend people make sure that they are getting the room in which they purchased. What a terrible room to call nice. It was so far from nice. Everything was so ran down. Never again!! Very loud there was a bar right down stairs and it was so extremely disappointing at how people were yelling and drunk all over the place. There were unappropriate behavior throughout the whole hotel. People leaving curtains open and us actually seeing people walking around their rooms naked. Gross. Not what I intended on seeing.
Comment from Hotel Management
May 29, 2014 by General Manager, Hotel Management
Tamra Thank you for staying with us and taking the time to fill out a review. Please accept our apologies for any inconveniences we may have caused you during your stay.We appreciate your comments and please be advised that we are in the process of updating the hotel in all areas. Hopefully we will have the opportunity to serve you again during your next visit to South Florida. Best regards, Deanne Babwah General Manager