We had a room in Osprey Building, both A&B units. Room was very clean, beds very comfortable, layout of rooms were excellent and we made full use of the kitchen. We got our towels and linens exchanged regularly with no fuss. Check-in and checkout was smooth. Front desk staff, especially Joaquin, were very pleasant and helpful. Only issue we had was the clothes dryers on our floor. They never dried our clothes in 1 go, we always had to put it back for another cycle. Would have preferred having the washer and dryer in room so we didn't have to walk down the corridor to do the laundry, but it still wasn't a big issue for us.