Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel and exactly what we expected.

Posted Apr 9, 2014
The hotel was great, and we really enjoyed the service, rooms, pool, and food. Exactly what we expected from a W hotel. Would definitely go back.
5 out of 5
Recommended
for Everyone
by Hotel snob

Overall great!!

Posted Apr 8, 2014
I am a big fan of the W properties. This one is just perfect. 1) Service at the pool , comfort and menu= above average. 2) Lobby and easy Internet service = so user friendly. 3) Outdoor area off of lobby = relaxing and gorgeous. 4) Rooms= typical W style with comfort and over the top decor. 5) Location= outstanding.
5 out of 5
Recommended
for Everyone
by nora from NY

Best time ever

Posted Apr 6, 2014
Great time, beautiful hotel & staff. Rooms were so beautiful & clean. Def coming back soon
5 out of 5
Recommended
for Everyone
by Nick from montreal

Exellent beach retreat

Posted Apr 2, 2014
Pros: rooms, staff, location, view, beach access, bar, restaurant, food, amenities, balcony!!!
Cons: nothing, it was an excellent experience
Location: LAs olas BLVD, beach, restaurants, bars, Blue Martini (owned by the W but 5 minutes away by car), elo room, drunken taco, shops, etc...
next to the beach, superior staff, excellent facilities, it is the second time i've stayed here and i was impressed as always.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beach hotel with great views

Posted Apr 1, 2014
From the second I got out of the cab I was greeted by hotel staff directing me where to go to check in and was offered water right away. Check in was pleasantly quick and easy. I arrived at 11am and check in was not supposed to be until 4, but the receptionist assisting my mom and me (I believe her name was Michelle), was incredibly helpful and within 2 hours we received a call that our room was ready. Room ammenities were great, facilities were clean, and staff was extremely considerate and helpful when we asked for places to eat, visit, etc.
5 out of 5
Recommended
for Everyone
by bill from canada

Very nice hotel. Very zen

Posted Mar 31, 2014
Had a great relaxing weekend get away. Loved the bed! Looking to buy one! Excellent service!
4 out of 5
Recommended
for Everyone
by Christina from Massapequa,NY

Great time

Posted Mar 23, 2014
Pros: Location was good,only minutes from the airport & across the street from the beach.
Cons: Better lighting in the rooms especially in the room entrance, there is a full wall mirror there but needs better lighting to apply makeup!
Most attentive, friendly staff. They were very accommodating and seemed to always be there with assistance. The lobby lounge is nice with a beautiful large deck to sit outside & enjoy the view of the ocean. You can have drinks & they have a bar food menu, The pool is on the 5th floor which again gives you beautiful views. There is a bar on the pool level so you can have drinks & food there also. Didn't like the open bathroom concept. Shower is glass all around.if someone else is in the room they're watching you shower. Also only one light switch for the bathroom so if you have to go at night the sleeping area gets lit up because the glass shower is next to the bed.
4 out of 5
Recommended
for Everyone
by Terry and Elena from London

location close to seafront and cafes , our 2nd W!

Posted Mar 21, 2014
Good hotel. letdown by the staff not being prepared with maps etc on welcome, in a hotel this standard should be a must have, transport is taxi and water taxi and help is needed. The door staff left us to our own to find water taxi not good enough. The room had no coffee in when we arrive and it took 2 phone calls, not good enough in this standard of hotel and easy to remedy. Great decor views, and the location after you discover is good. Our second time in a W, in Angles the Staff were top notch.
2 out of 5
by A verified traveler

NICE HOTEL THEY RIP YOU OFF IN EVERY WAY

Posted Mar 21, 2014
THE FACILITY IS NEW AND NICE. THEY SUCK YOU IN WITH A LOW ROOM RATE. BUT THEN EVERYTHING ELSE IS WAY WAY OVERPRICED. $90 FOR BREAKFAST FOR TWO. NO STORE TO BUY A BOTTLE OF WATER SO ORDER IT FROM ROOM SERVICE FOR $6 PLUS 20% PLUS ANOTHER EXTRA SERVICE CHARGE. HOW MANY $10 BOTTLES OF WATER WOULD YOU LIKE? I WOULD NEVER STAY HERE AGAIN. DON'T BE FOOLED BY THE ATTRACTIVE ROOM RATE. THEY WILL MAKE BACK EVERY PENNY AND MORE.
5 out of 5
Recommended
for Couples
by CM from Connecticut

Pure Luxury

Posted Mar 20, 2014
Incredible mini-vacation. Fabulous ocean views. Very luxurious. Hotel staff were friendly and helpful. Less than 1 mile walk to tons of shops & restaurants.