3 outdoor pools, pool umbrellas, sun loungers

Reviews of Winterset A North Beach Village Resort Hotel

2.5 out of 5
Winterset A North Beach Village Resort Hotel
2801 Terramar Street, Fort Lauderdale, FL

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 862 reviews" "
Rating 8 - Good. 327 out of 862 reviews" "
Rating 6 - Okay. 174 out of 862 reviews" "
Rating 4 - Poor. 88 out of 862 reviews" "
Rating 2 - Terrible. 64 out of 862 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

MARTHA E

Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was awesome! There are 9 total properties you have access to when you stay here, all with their own pools and/or hot tubs (all different water temps too). Be sure to check them all out!
Stayed 3 nights in Feb 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice representative but took a long time even though I gave a heads up. The rooms were dirty and very low quality.
Stayed 1 night in Feb 2024

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Michaela

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The floor of the room was dirty. The room did not look like the pictures, no mirror. The mattress was at an angle so you rolled into the other person all night which did not make for a good nights sleep. Staff was great, got new towels each night and they helped answer any questions about the location. Outdoor areas were great. Lots of plants and really enjoyed the hot tub. Great location close to beach and coffee/ dinner spots. Constant smokers made the pool area less enjoyable.
Stayed 4 nights in Dec 2023

2/10 Terrible

Dustin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all, parking on site is scarce. We had to drive around the building a couple times to find anything that would work. We checked in and the staff was the highlight of the night. They were welcoming and nice. We entered our room were greeted by a scurrying roach. we then went to the bathroom to wash up and found the toilet was wobbling (it wasn’t properly affixed to the floor). exhausted from our day, and only needing a place to grab a few hours of sleep, we hopped into bed.. and the bottom sheet didn’t fit the mattress mattress was actually not covered at the foot of the bed. The finishes in the room are subpar and cheaply done. There is no outlet to charge phones near the bed. Overall, I can’t say I’d recommend.
Stayed 1 night in Dec 2023

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient area. Walk to everything. Friendly convince staff. Quiet neighborhood.
Stayed 5 nights in Nov 2023

6/10 Okay

Fernando

I was giving a room with connecting door, and requested to changed it. However the 2nd room has a broken missing glass piece in bathroom window and is completely unsafe and without any privacy in shower. Is not what i expected, and was debating on extending one more night since i checked in after 12 midnight to my booking.
Stayed 1 night in Nov 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Very run down with lots of deferred maintenance. Moved rooms 3 times. Had another reservation for next week but cancelled due to condition of property. Front desk was accommodating but the property is just in really run down condition.
Stayed 1 night in Oct 2023
Response from Winterset Hotel on Nov 2, 2023
Thank you for your review Scott, we are working on maintenance of our hotel and unfortunately it does take time, so we encourage you to stay again in the future to see all of the improvements.

10/10 Excellent

Martina

Stayed 1 night in Oct 2023
Response from Winterset Hotel on Nov 2, 2023
Thank you for staying with us Martina, we are happy to hear that you had an enjoyable stay.

10/10 Excellent

Martina

Stayed 1 night in Oct 2023
Response from Winterset Hotel on Nov 2, 2023
Thank you for staying with us Martina and we hope to see you again.

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Winterset Hotel on Sep 2, 2023
Thank you taking the time to complete a review Justin, we also encourage details so we can work on improving the guest experience.

6/10 Okay

Joseph

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First, the door to the room had a 3/4 inch wide open gap at the top and bottom where the heat and humidity and ants came through. 30 years of caulk and grime in the bathroom. Beds were uncomfortable and one even had a huge low spot in it that was uncomfortable. Office was locked up Like Fort Knox. Definitely not worth what they charged and if I wouldn’t have lost money I would have canceled and went to another hotel. Location to beach was nice though. Pools were old but clean.
Response from Winterset Hotel on Sep 2, 2023
Thank you for sharing your experience with us Joseph we always encourage details of guests stay so we can work on areas of improvement. We are currently working on a plan for revitalizing the hotel and encourage you to come back and see all of the changes.

10/10 Excellent

MICHAEL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it! We had the suite. It was really big spacious, very clean.
Stayed 2 nights in Jul 2023
Response from Francisco on Jul 6, 2023
Always a pleasure. We're glad you liked it!

10/10 Excellent

MICHAEL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place it was very clean. We had three rooms in total. We are a big family and it was perfect. We felt like we had to place to ourselves.
Stayed 3 nights in Jul 2023
Response from Francisco on Jul 6, 2023
Always a pleasure! We're glad you liked it!

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Winterset Hotel on Jun 24, 2023
Thank you for your review Ashley, we do encourage details so we can improve on the guest experience.

4/10 Poor

Liliana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Internet did not work and had roaches floor was extremely dirty 😞
Stayed 2 nights in Jun 2023
Response from Winterset Hotel on Jun 24, 2023
We are sorry to hear that your stay did not exceed your expectations and have passed your comments to management.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Winterset Hotel on Jun 7, 2023
Thank you for your review Amanda, we hope to see you again.

10/10 Excellent

Adriene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great value, perfect location!
Service was great, Suite was great size and very clean. Only issue we had was the refrigerator did not work so the Items we had inside spoiled. Front desk came viewed issue said we had too many items which is why it’s not cooling and we should give it 24 hrs. Their solution was to provide ice and they would open ticket with engineering. We stayed 2 nights and no one came back for resolution. We would stay there again just not bring food that requires refrigeration. Unfortunately we had a toddler so needed a lot of things refrigerated this trip
Stayed 2 nights in May 2023
Response from Winterset Hotel on Jun 7, 2023
Thank you for your review Adrienne, we sincerely apologize that the issue with your refrigerator was not resolved prior to check out. We appreciate your feedback and hope to see you again.

2/10 Terrible

Alexis

Stayed 1 night in May 2023
Response from Winterset Hotel on Jun 7, 2023
Thank you for your review Alexis, we encourage details so we may improve on the guest expereince.

6/10 Okay

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fair at best
Hotel is very dated. Neither pool or hot tub were clean.
Stayed 2 nights in Apr 2023
Response from Winterset Hotel on May 3, 2023
We are sorry to hear that your stay did not meet your expectations and will use your feedback to improve on the guest experience.

2/10 Terrible

Patrosinio

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2023
Response from Winterset Hotel on May 27, 2023
We are sorry to see that your stay did not meet your expectations. Please include details so we can improve on the guest experience.

4/10 Poor

Kervin

Traveled with family
Disliked: Cleanliness
The place is outdated and not clean
Stayed 3 nights in Apr 2023
Response from Winterset Hotel on May 1, 2023
Thank you for your review Kervin and we are sincerely apologetic that you did not have a wonderful stay.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The staff was very friendly and helpful. The location was within walking distance of the beach and the concert that we booked it for.
Stayed 3 nights in Apr 2023
Response from Winterset Hotel on May 1, 2023
Thank you for staying with us Courtney, we are happy to hear that you enjoyed your time with us. Hope to see you again.

2/10 Terrible

melissa

Stayed 1 night in Apr 2023
Response from Winterset Hotel on May 1, 2023
Thank you for taking the time to complete a review about you recent stay. We encourage more details about your stay so we can improve. Thank You

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Ended up with many bug bites, expect from bed bugs- not talking about misquitoes
Stayed 4 nights in Mar 2023
Response from Winterset Hotel on Apr 14, 2023
We are sorry to hear about this Thomas, we never assume what could be the cause however we will have the room investigated so we can determine the next steps to take. We hope that the staff was made aware prior to departure.

2/10 Terrible

Daniel

Stayed 4 nights in Mar 2023
Response from Winterset Hotel on Apr 14, 2023
We are sorry to hear that you did not enjoy your stay, we would like to know more details as to what made your stay less than satisfactory.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Nice, friendly staff in a basic, clean hotel.
Stayed 3 nights in Mar 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for you kinds words Timothy, we hope to see you again.

4/10 Poor

Karen

Traveled with partner
Disliked: Amenities, property conditions & facilities
Noisy, A/ C noisy, fan didn't work, other people fighting and noisy dog, with a police visit. Expedia picture shows a pleasant quiet small place. It was untidy and very misrepresented by the photos.
Stayed 2 nights in Mar 2023
Response from Winterset Hotel on Mar 20, 2023
We are so sorry to hear that your stay was not an enjoyable one Karen. We will be sure to pass on your comments to the appropriate manager.

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Old rooms Broken Furniture Bathroom window taped
Stayed 3 nights in Mar 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for your review Joseph, we hope that you reached out to staff to make them aware of your dissatisfaction so we could correct the situation.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
it was a surprise for me that i need to pay for parking by the hotel.
Stayed 1 night in Mar 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for staying with us, street parking is always a complimentary option if you did not wish to pay the parking fee, which would grant you a spot anywhere in the Village

2/10 Terrible

Thomas

Stayed 1 night in Mar 2023
Response from Winterset Hotel on Mar 27, 2023
Thank you for taking the time to review your recent stay Thomas, however we ask that if you do not have a good stay that details are provided so we can address any issues.

10/10 Excellent

Bartek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Mar 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for your review Bartek, we look forward to hosting you again.

8/10 Good

John

Liked: Staff & service
Great place if you want cheap and close to beach!
This is the 4th Beach Village collection hotel I’ve stayed. Service was the friendliest but disappointed in room. Lots of gaps in doors so noise from adjoining rooms could be heard. Bed was comfortable and Bathroom met needs. Basically room is from a 50’s converted condo. Slapped white paint on the walls. Same tiled floor and bath fixtures. Meh!
Stayed 4 nights in Feb 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for your honest review John. We are glad that service was exceptional and we are currently working on updating the rooms. We look forward to seeing you again to watch the changes.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Winterset Hotel on Mar 27, 2023
Thank you for staying with us Kenneth and we are happy to hear that you enjoyed your stay.

8/10 Good

Kristin

Stayed 3 nights in Feb 2023
Response from Winterset Hotel on Mar 20, 2023
Thank you for your review Kristin

8/10 Good

James

Liked: Room comfort
Nice location
Great location for access to the beach. The room was comfortable, although the bed was soft for my taste. Our upstairs neighbors stomped around until late and made it difficult to sleep. Otherwise we had a pleasant stay.
Stayed 1 night in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you for your review of your stay James, we hope that you will stay with us again.

6/10 Okay

Nicole

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Overall a nice stay.
It wasn’t the worst, but could’ve definitely been better. The room was super cute and practical, definitely good for a quick trip if you’re okay with having no kitchen. Fridge opened into the wall? made it so hard to get into, but not the end of the world. I felt the room was moist, which had the beds feeling damp which was uncomfortable at times. The staff was extremely friendly, and check-in was simple and the girl was informative and helpful. The bathroom wasn’t cleaned too well, but I feel like if these few issues were changed it would be an even better place to stay, a few minor inconveniences which were fixable, but overall a cute room with a beautiful outside area . Guests were friendly as well and there were a bunch pools and chairs to sit on. Walking distance to most places which is a plus. You get what you pay for. For the most part it was quiet, and check out was also simple. For the most part I enjoyed my stay despite the few inconveniences. would definitely stay here again but choose a different, bigger room. If you don’t prefer smaller spaces I wouldn’t stay in this room.
Stayed 4 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you Nicole for your feedback, we appreciate the constructive criticism and will use this to improve on the rooms and guest experience. We hope to see you again.

2/10 Terrible

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
We are sorry to see that you died not enjoy your stay with us and we hope to have more details so we can address your concerns.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fort Lauderdale’s hidden gem.
It is always a fun place to stay, staff are wonderful especially Francisco, he goes out of his way to make our visit enjoyable.
Stayed 2 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you so much for staying with us Edward and we will be sure to pass on your kind words to Francisco. Hope to see you again.

4/10 Poor

nate

Disliked: Property conditions & facilities
Room was smelly and the shower was unfinished. The light in the shower was rusty. The screens in the room.didnt fit. Resort fee a joke for what they provided . In room safe was on the floor and needed a credit card to operate.
Stayed 4 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you for your honest review Nate, we will pass on your comments to the appropriate manager so they can be addressed.

10/10 Excellent

ASM Saiful

Liked: Staff & service, amenities, property conditions & facilities
By the beach, has a jacuzzi, green, helpful staff!
Stayed 3 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you for staying with us and for the kind words. We look forward to seeing you again.

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first see the property. It doesn’t seem like much. But, it was very clean and once we parked we didn’t drive anywhere. Beach restaurants are close. It’s off the beaten path, so you don’t get the party/ beach noise. It was very quiet. The price is hard to beat in this area. The only thing I would suggest is curtains. Because the lights outside from parking is really bright. There is a restaurant very close called “wine garden”. It is true authentic Italian. And the prices were excellent.
Stayed 1 night in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you for your review Kathy, we are happy to hear that you enjoyed your time in the Village and hope to see you again.

2/10 Terrible

brian

Stayed 1 night in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
We are sorry to hear that you did not enjoy your time with us Brian, we would like to know the details so we can correct any issues.

8/10 Good

Russell

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We brought our small dog, and requested first floor. It was perfect for our needs. You walked out our door to a garden area, no lobby to go through. Room a bit awkward with almost hitting our head on wall tv when you walk in. Two blocks to beach. Great location.
Stayed 2 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
Thank you for your review Russell and we hope to see you again.

2/10 Terrible

Andrew, Westwood

Disliked: Cleanliness, amenities, property conditions & facilities
My experience was awful. The room was disgusting. The bathroom floor was dirty and that had all black marks all over it. The shower was filled with mold. Mold all over the tiles on the tile floor and the walls. The shower curtain Also disgusting was laying on the floor not fitted properly at all. the sink drain was rusty. There were no doors on the closet. Disgusting brown carpet in the closet. I would not stay here again for all the tea in China. I am very surprised that north beach resorts has a Room this deplorable.
Stayed 2 nights in Feb 2023
Response from Winterset Hotel on Mar 2, 2023
We are so sorry to hear that you had a horrible stay with us Andrew, we hope that you reached out to the staff to bring these issues to their attention prior to leaving.

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible conditions - this place has gone down hill over the years and checkin for the second timein a row was horrible again...no one around and then on the phone for 20minutes while guests waited... I have stayed at theri properties for over 10 years and clearly no one is minding the candy store! Conditions are dirty, tvs weren't working no batteries in the remotes...and just plain nasty now.
Stayed 1 night in Feb 2023

8/10 Good

Kelly

Traveled with partner
Liked: Staff & service
This is an older property from the 50s60era maybe, I enjoyed the fountains and gardens and the art deco of the buildings and stairwells. Everything was fine,the price was good,very walkable to beach and restaurants,the Henry Birch state Park is close to.. I loved it! Overalll housekeeping was good, we were there a week ,and the heated pool was a joy for the eves. Staff was very kind and accommodating. I would stay again.
Stayed 7 nights in Feb 2023

8/10 Good

Joseph

Liked: Staff & service
Couldn't beat the price and location. Bedding das really uncomfortable, but again, for the price it beat y expectations
Stayed 6 nights in Jan 2023

8/10 Good

Oheni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023