Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

awesome ocean view

Posted Oct 22, 2014
This Hotel was awesome with incredible ocean view from hotel room ,sunrise was perfect I will highly recommend this Hotel and I will come back to stay at this Hotel..
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Oct 13, 2014
Some people from the staff were not very friendly with spanish people, even though we communicate ourselve in English.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful beach front hotel.

Posted Oct 12, 2014
Twenty steps to the beach. Nonsmoking hotel inside and in public areas. I was there for a short time and the staff was warm and welcoming. I had to check out very early in the morning, valet took good care of me, having my car in front ready for me to depart.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miramar,FL

Great location, beach and restaurants

Posted Sep 10, 2014
I had a great weekend and resort was beautiful !!!
3 out of 5
by A verified traveler from New Jersey

Not all it's cracked up to be

Posted Sep 2, 2014
Pros: The view is fantastic from the ocean facing rooms. Service staff (cleaning and dining) are great!!! A/C works very well. The pool area is neat & tidy.
Cons: Certain front desk staff could use some customer service training. Carpets need a good cleaning.
Location: Lots of places to shop and eat. Pier is right there. Hotel is central to many attractions: Everglades, fishing, shopping, dining, boating, snorkeling.
Had a problem with a staff ignoring me when I attempted to purchase a bottle of sun screen. I stood there for 3-4 minutes and then put the sun-screen back. Picked it up again about 3 mins. later and was again ignored by the staff (She actually walked away). Finally picked up the sun-screen and proceeded to pool side and THEN she came running after me. Notified manager of what I perceived to be very poor service and he issued us a $25 gift certificate for an on-site dining location. Would have preferred an apology. The service staff (cleaning and dining) was exceptional...the front desk staff...not so much! The so-called ocean facing balconies are approximately 12 inched wide...not what I would call a balcony. I felt cheated when I saw it! The on-line pictures appear to show a whirlpool / jacuzzi in the room and a full size balcony...very misleading!!! The air conditioning works well. The view is amazing. The pool area is kept very clean. Overall, for the money, they could do MUCH better! Perhaps some customer service training would help. Also the beach is advertised as private, which is not the case.
5 out of 5
Recommended
for Couples
by A verified traveler from Boynton Beach

wonderful upgrade highly recommended

Posted Aug 30, 2014
Pros: the view of the ocean was lovely from the dining areas. Rooms décor lovely bathrooms excellent
Cons: cant think of anything
Location: you are right by Boca Raton which has so much going on. and people just want to chill out by the beach
We enjoyed our stay immensely the hotel and area has upgraded so much since we were there before We would recommend the hotel to everyone The staff were very pleasant and helpfull
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh Pa.

best Place ever!!!

Posted Aug 16, 2014
Pros: Great Location, Wonderful staff, Beautiful rooms
Cons: Its perfect as is
Location: Beach is across the street, restaurants are walking distance, fishing nearby
We love it. You can park your car and never have to leave
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal, canada

very satisfied, better than advertised.

Posted Aug 10, 2014
Pros: very affordable on sight restaurants, grilled grouper sandwich is a must.
Cons: nothing against the hotel but the beach could use some cleaning.. cigarette butts and bottle caps, and other assorted litter.
very clean, great staff, good food at very reasonable prices, well situated, will definitely be back!John
4 out of 5
Recommended
for Everyone
by A verified traveler from arcadia , fl

Perfect tropical view from our room

Posted Aug 10, 2014
We were there for a wedding. I felt like I was in paradise. Great Sunrise and sunset views, early morning walks on the beach, a very nice pool, great food at the restaurant ,and a sandy beach were some of the best perks of this hotel. I can't wait to return for another stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Great hotel, quiet place in front of the beach

Posted Aug 3, 2014
Pros: Nice boardwalk in front of the beach for runners and walkers. There are also very good restaurants in the neighborhood.
Cons: Pool place could be more inviting
Location: Excellent for those who love to bicycle, the bike shop is right at the corner, had a wonderful ride at Delray beach. Worth the 10 miles ride !
Concierge and the Hotel Personel services were really helpful and gave us professional advice & courtesy. Ocean view is awesome. Worth the extra cost.