Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Honduras Central America

Leaves a lot to be desired

Posted Jun 22, 2014
Pros: See above.
Cons: See above.
Location: Hard to find from RT 17.
Key cards did not work, front desk staff inattentive and sometimes rude. For what we paid, I expected better. Breakfast and waiters there were good, though, and rooms clean and comfortable..
1 out of 5
by BeeBee from New York

Looks NOTHING like the photos!

Posted May 23, 2014
Pros: Absolutely nothing.
Cons: Where do I begin?
What else can I say? This place is a dump. I requested late check-in and was locked out of the hotel when I got there! Room was hot and noisy. Don't let the nice photos fool you. No wonder it was the only place available during a busy Memorial Day week!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 14, 2014
Great hotel and friendly staff, Maggie and Samantha were extremely nice and couldn't do enough to help me during my stay. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Worked for us

Posted May 4, 2014
This was what we wanted. Clean, convenient and comfortable
2 out of 5
by A verified traveler

Posted Apr 29, 2014
Did not compare to other Crowne Plaza's I have stayed in, this location was just a disappointment.
5 out of 5
Recommended
for Everyone
by Patricia from Merseyside, UK

Fantastic Hotel, next to Paramus Shopping Mall

Posted Apr 22, 2014
Pros: Everything....
Cons: Nothing.....
Location: Close to shopping malls & easy access to bus into city
Just returned from NYC & stayed at Crowne Plaza in Paramus. Normally we would stay with family or in the city so it was our first time staying in a hotel outside of Manhattan. Everything about our stay was first class. Check In was fast & room was perfect size with great amenities. Breakfast was great & the staff went out of their way to be polite & courteous. Nothing was too much trouble & one of our party who had a gluten intolerance was catered for with wheat free pancakes which she loved. Staff even allowed the men in our party to watch the Liverpool game in their office by getting it on the office computer. The hotel bus was great & again staff were happy to drive us too & from destinations within a 5 mile radius at no extra charge. I cannot recommend this hotel highly enough. We will certainly be staying here again. Thankyou for making our stay so enjoyable......
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Apr 19, 2014
Pros: The room was very comfortable
Cons: n/a
Location: Close to NYC. Easy to get to.
The hotel was clean, room comfortable, bed very comfortable, noise level was very good. We were able to rest well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Apr 14, 2014
Very quick stay but very nice play to say. I would recommend it to anyone.
5 out of 5
Recommended
for Everyone
by cesarpla from new jersey

very good

Posted Mar 2, 2014
Pros: good
Cons: full
Location: easy
It was a very good experiance I'm really happy and once again I thank you for your support
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to major rtes and transport

Posted Feb 11, 2014
Pros: Close enough to NYC.
Comfortable, up to date, well maintained room with comfortable beds. Everything you need.