Ratings based on 861 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga Springs, NY

Great Location

Posted Jul 30, 2014
Pros: Very clean and helpful staff
Cons: Cheaper shuttle to NYC
Location: Good loction for visiting NYC
Clean hotel and close to the city. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Holland

Not a good view from our room

Posted Jul 30, 2014
No fridge. Shower faucet won't stop running. Good overall. .
3 out of 5
by A verified traveler from Massachusetts

Close to NYC sights, Overall OK.

Posted Jul 28, 2014
Pros: Location was ideal. Right near GW Bridge into NYC. Hotel lobby was nice and inviting. Plenty of free parking. Warm pool and jacuzzi.
Cons: Pillows were too soft. No addt'l pillows in room. AC unit was too loud. Bathroom lacked towels (only 2 for a double up to 4 guests room).
Location: Upper and Lower Manhattan
Overall hotel was ok. Location was a bit challenging to get to (need to make u-turn and get on other side of median) if coming from NY. Beds were comfy but pillows were terrible. Stacked 3 to be somewhat comfortable. Room lacked decor (could see above bed where pictures were hanging but taken down). AC unit was loud and woke us up a few times kicking on and off. Tub was leaky. Bathroom only had 2 bath towels for a double room occupancy 4, had to call front desk for more. Pool was nice and warm and jacuzzi was great, until a large group of jocks arrived and made it uncomfortable for my teen daughter. Towels were not a plenty at pool either. Would consider staying there again if no other comparible hotel was available.
3 out of 5
Recommended
for Families
by A verified traveler from Connecticut

Decent Stay-Good Value

Posted Jul 28, 2014
Pros: Location.
Cons: Updates needed.
Location: NYC close by
Hotel is located in a convenient location near restaurants, convenience stores, etc. Also in close proximity to GW Bridge and NYC. Looks nice from outside and lobby area pretty spacios. Pool is a good size, but there were no pool towels there (they had run out). We called and they brought over. Room was okay--kind of dated---view from third floor was a large AC unit with various debis spread about. Windows were cloudy and need replacement.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Hotel with a great view of both the Falls

Posted Jul 28, 2014
Pros: Falls view
Cons: Too expensive!
Location: Good location
Great but expensive views of the Falls! Nice hotel and good location
4 out of 5
Recommended
for Families
by A verified traveler from Ithaca, NY

Good hotel for family

Posted Jul 23, 2014
I stayed two nights with my family. (spouse and 2 yrs baby) Its location is good. It's very convince to go where I needed to visit. Although swimming pool is small and is for the adult, my son enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Pros: The good service at the front desk.
My family and I had a great moment with this hotel since they offered a double room with two beds under excellent conditions. I arrived a few hours before the check in and I had the opportunity to leave my car in their parking lot and take the shuttle to NY. I just stayed for one night only and I wished to stay longer. Probably next time for sure.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Cons: Staff, and free breakfast, refrigerators in room!
The hotel is hard to find on a GPS, ended going over bridge to NY and had no choice but to stay for the day because it's $13 everytime you cross over. The hotel does not have a refrigerator in the room. The breakfast is overpriced for what they charge. The staff working at the restaurants were rude when I told them that I was given a free complimentary breakfast card by the staff that check us in. I asked for extra blankets the first night twice and never got them!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Convenient location, in house Japanese restaurant!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel Near NYC.

Posted Jul 21, 2014
Great experience. Staff was friendly and accommodating. Beds were comfortable.