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Reviews of Mitchell Executive Hotel

3.5 out of 5
Mitchell Executive Hotel
2339 Route 4, Fort Lee, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Habeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Chamunorwa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel numerous times these past two months and the staff is very friendly and the rooms are very clean. It is also very close to the city so that’s a huge plus. All my stays there have been phenomenal. I stayed one time for 6 nights - originally booked for one night but kept adding a night till I got to 6. That’s how much I loved it there.
Stayed 1 night in Apr 2024

6/10 Okay

Marina, Mansfield

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Shida, Great Neck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and the nicest staff.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Dear Cheryl,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 2 nights in Mar 2024
Response from Management on Mar 19, 2024
Hello Melvin,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2024

6/10 Okay

sam

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Breakfast is not satisfied and bedsheets is not clean
Stayed 2 nights in Feb 2024
Response from Management on Mar 19, 2024
Hello sam,Thank you for being our guest and for taking time to leave feedback.

6/10 Okay

Christine

Disliked: Amenities
I was able to early check in with additional charge, front desk charged more than they mentioned and i noticed from the bill that they corrected total amount later.
Stayed 2 nights in Feb 2024
Response from Management on Mar 19, 2024
Dear Christine,Thank you for being our guest and for taking time to leave feedback.

6/10 Okay

Kaitlyn

Stayed 1 night in Feb 2024

4/10 Poor

Diana

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room door stuck, so it was hit or miss regarding easy access to room. We had two beds, one blanket. After requesting a blanket, we received more sheets. We did receive a blanket after second request. Small bathroom with no counter space. Shower head needed cleaning. Friendly staff overall.
Stayed 2 nights in Feb 2024
Response from Management on Mar 19, 2024
Dear DianaWe sincerely apologize that your stay was less than satisfactory. I appreciate you bringing your concerns to our attention so that we can take the necessary actions to ensure these were isolated incidents.Again, our sincere apologies!

10/10 Excellent

Narsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place
Stayed 1 night in Feb 2024
Response from Management on Mar 19, 2024
Hello Narsa,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great and welcoming. The room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from Management on Mar 19, 2024
Dear Georgina,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Vuyani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay
Stayed 2 nights in Feb 2024
Response from Management on Mar 19, 2024
Hello Vuyani,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Burlan

Traveled with family
Liked: Amenities
Nice place everything is good
Stayed 1 night in Feb 2024
Response from Management on Mar 19, 2024
Hello Burlan,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

6/10 Okay

Summer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to stay again.
Stayed 1 night in Feb 2024
Response from Management on Mar 19, 2024
Hello Summer,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Jonathon

Stayed 1 night in Jan 2024

4/10 Poor

Dany

Disliked: Staff & service
when we told them we have a dog, changed room for 3 level a saw a pet on 1st level later. 50$ for a small pet is a bit expensive.
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Thank you for being our guest and for taking the time to leave feedback. We don't have rooms on the first floor. The 50 non-refundable pet cleaning fee is for up to 30 lbs. If you saw a dog on the first floor is the hotel mascot and part of our offices.Sincerely, Hotel Management

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price. Short drive to the bridge to get to NYC. Continental breakfast in the morning. Room good size.
Stayed 1 night in Jan 2024
Response from Management on Mar 19, 2024
Dear Sara,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Stephania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience. Place was clean and customer service was excellent
Response from Management on Jan 31, 2024
Dear StephaniaThank you for being our guest and for taking the time to leave feedback. We are so happy to hear you enjoyed your stay with us and the service we provided. We look forward to being at your service again soon. Sincerely, Hotel Management

10/10 Excellent

Sayed Bashir

Stayed 1 night in Jan 2024
Response from Management on Mar 19, 2024
Hello Sayed,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
The ladies at the front desk made me feel so welcoming. I will definitely recommend this hotel if you’re in that area.
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Dear Gladys,Thank you for being our guest and for taking the time to leave feedback. We are so happy to hear you enjoyed your stay with us and the service we provided. We look forward to being at your service again soon. Sincerely, Hotel Management

2/10 Terrible

Bryce

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Horrible service
Lady at front rude gave me a hard time I was her know every time I stay 2days I ask for room service they never come and she started giving me a hard time she put the manager on and I felt like they was sticking together and all I wanted was room service I never went back won’t go back
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Hello Bryce,Thank you for being our guest and for taking the time to leave feedback. Based on your reservation you only paid for one night, and the staff did you the courtesy of checking you in earlier at no extra fee.Sincerely, Hotel Management

2/10 Terrible

Habib

Disliked: Cleanliness, amenities, property conditions & facilities
Smells bad
Stayed 2 nights in Dec 2023
Response from Management on Jan 31, 2024
Hello Habib,Thank you for being our guest and for taking the time to leave feedback. Sincerely, Hotel Management

10/10 Excellent

Hawng

Stayed 4 nights in Dec 2023
Response from Management on Jan 31, 2024
Dear Hawng,Thank you for being our guest and for taking the time to leave feedback. We are so happy to hear you enjoyed your stay with us and the service we provided. We look forward to being at your service again soon. Sincerely, Hotel Management

6/10 Okay

Ron

Stayed 11 nights in Dec 2023
Response from Management on Jan 31, 2024
Hello Ron,Thank you for being our guest and for taking the time to leave feedback. Sincerely, Hotel Management

6/10 Okay

Eric

Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Thank you for being our guest and for taking the time to leave feedback. Sincerely, Hotel Management

8/10 Good

michael

Stayed 1 night in Dec 2023
Response from Management on Jan 31, 2024
Hello Michael,Thank you for being our guest and for taking the time to leave feedback. We look forward to being at your service again soon. Sincerely, Hotel Management

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Kimberly,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Management on Jan 4, 2024
Hello Max,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

6/10 Okay

beatriz

Traveled with family
Response from Management on Mar 19, 2024
Dear Beatriz,Thank you for being our guest and for taking time to leave feedback.

10/10 Excellent

Lorne

Stayed 2 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Lorne,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

6/10 Okay

LeAndra

Traveled with group
Liked: Staff & service, property conditions & facilities
The overnight stay at this location was fairly decent. The staff and security were very kind and welcoming. Although the shower was not clean, the overall stay was okay.
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear LeAndra,Again, thank you for your feedback, we do appreciate you taking the time to make us aware of the issues you had during your stay.Sincerely,Management

6/10 Okay

Evelyn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Evelyn,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!At your service,Management

10/10 Excellent

Racquel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time going to NJ/NYC and didn't know what to expect! The bus stop is right outside the hotel and brings you across the bridge to subways for easy access to New York. I would recommend using this bus during the day, but Ubering back at night. The front desk staff was so friendly and helpful when it came to any questions we had. The room was very clean and the staff was quick to bring up towels when we called. The only thing is that this hotel is on the side of a one-way highway and the Ubers we took at night to get back would sometimes miss the turn.
Stayed 4 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Racquel,We are so happy to hear that you had a wonderful stay with us. We thrive to ensure every guest have a comfortable and memorable stay. We look forward to welcoming you back soon!Sincerely,Management

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re traveling to NYC i would recommend this property. By car only about a 15-20min commute to times square, very close. Right off the highway, plenty of gas stations near by - starbucks as well. Rooms were adequate, bed was a bit dented in center but not uncomfortable. Spacious. They offered a breakfast , it was all packaged foods, it would be nice to have some fresh options for those who cant eat processed foods. But not bad. I would stay again, price was fair.
Stayed 2 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Natasha,We are so happy to hear that you had a wonderful stay with us. We thrive to ensure every guest have a comfortable and memorable stay. We look forward to welcoming you back soon!Sincerely,Management

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Deborah,Thank you for being our guest and for taking time to leave feedback.

8/10 Good

Janelle

Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Janelle,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I could rate it 100 stars I would great customer service all around
Stayed 2 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Aaron,We are so happy to hear that you had a wonderful stay with us. We thrive to ensure every guest have a comfortable and memorable stay. We look forward to welcoming you back soon!at your service,Management

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Robert,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

2/10 Terrible

Chetan

Disliked: Cleanliness, staff & service, property conditions & facilities
I wanted to cancel my booking due COVID after I made reservation through but the staff manager did not agree to it and staff delayed my cancellation so they can buy out time to charge my card. Not only Expedia site failed to cancel my booking but the hotel staff too didn't agree. Hence I got charged even without stay. Both Expedia and hotel staff blamed each other but no conclusion*. Earlier staff of hotel agreed to process refund but later disagreed. Poor staff service.
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Thank you for your feedback. Next time try to cancel in the 48 hour cancelation window.Sincerely,Management

2/10 Terrible

Rodney

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Sick Stay with no blankets!!
Filing a formal complaint for this visit. There were no blankets on the beds in the room. And the top two draws on the dresser were broken. Additionally I fell ill during my stay and asked for additional time to load my vehicle. Feeling horrible and receiving the ok for a late check-out from the front desk. The housekeeping started banging on my door three times !!! The opened door and told them I was ill. 10 minutes later the bang again . Completely unacceptable . Master Ralph
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Hello Rodney,Again, thank you for your feedback regarding your stay, we do apologize for the less than satisfactory experience you encounter.Sincerely,Management

8/10 Good

Cesar

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Cesar,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

10/10 Excellent

Mahamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great customer service
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Hello Mahamadou,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

8/10 Good

Malvern

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is fine
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Malvern,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Check in was smooth. The cold breakfast was great. The room was great.
Stayed 2 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Shannon,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

10/10 Excellent

Brianne

Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Hello Brianne,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

8/10 Good

Jill

Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Jill,Thank you for your feedback on your stay with us. We look forward to welcoming back should your travels bring you back to the Fort Lee area!at your service,Management

10/10 Excellent

Hermione, Woodbridge

Traveled with group
Liked: Staff & service, property conditions & facilities
Cleanliness and friendly staff!!
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Hello Hermione,Thank you for being our guest and for taking time to leave feedback. We are so happy to hear you enjoyed your stay with us. We look forward to being at your service again in the near future. Sincerely, Hotel Management

4/10 Poor

Gagan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don't expect any thing executive
Stayed 2 nights in Oct 2023
Response from Management on Jan 4, 2024
Hello Gagan,Again, thank you for your feedback regarding your stay we do apologize for the less than satisfactory experience you encounter.