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Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
The parking was almost nonexistent when the pub was open. Limited handicap spaces.
Kim
Stayed 3 nights in Feb 2024
Response from JK Tirumala on Mar 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Clean rooms. Wonderful staff. Good on-site restaurant
Jessica
Stayed 1 night in Nov 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,JK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala
4/10 Poor
Trevor
Sep 17, 2023
Disliked: Staff & service
I booked a room and it is pet friendly. Once at checkin there is a 20 fee per night where i didnt see it under the pet friendly tag. Had to switch me rooms then i go to my new room just to find out someone is already staying in that room so had to go back down to receive a different room again. Very unorganized
Trevor
Stayed 2 nights in Sep 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,JK Tirumala
10/10 Excellent
Mark
Business traveler
Sep 16, 2023
Mark
Stayed 3 nights in Sep 2023
2/10 Terrible
Bien
Sep 16, 2023
Bien
Stayed 2 nights in Sep 2023
Response from JK on Sep 17, 2023
Thanks for your feedback. We always take pride in serving our Guests and my apologies you were not satisfied with your stay. We hope you will give us another chance and we will do our best .Best RegardsJK Tirumala
8/10 Good
Channelle
Sep 4, 2023
Very friendly staff, overall clean and quiet.
Channelle
Stayed 1 night in Sep 2023
Response from JK on Sep 17, 2023
Thanks for your feedback, we look forward for your next visit.Best RegardsJK Tirumala
6/10 Okay
Robert
Traveled with family
Aug 28, 2023
Hotel is dated and in need of renovations.
Robert
Stayed 2 nights in Aug 2023
Response from JK on Sep 17, 2023
Thanks for your feedback, we look forward for your next visit.Best RegardsJK Tirumala
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Okay
Howard
Jul 31, 2023
Liked: Staff & service
The facility was showing it's age
Howard
Stayed 2 nights in Jul 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. Your feedback about the hotel condition is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
Nice clean room. Staff were friendly. Hassle free check in.
Doug
Stayed 1 night in Jul 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
6/10 Okay
Paul
Jul 1, 2023
Paul
Stayed 1 night in Jun 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
8/10 Good
John
Jun 23, 2023
John
Stayed 1 night in Jun 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
We booked five rooms for a group of Bible Quizzers. We had driven ten hours to Fort McMurray. There was a miscommunication about what our rooms would contain. We were expecting a sofa in each room to sleep an extra person, but our rooms did not have an extra sofa. The staff were so kind and comp’ed us an extra room for two nights to house us all. Delicious breakfast too! Thank you to the wonderful staff at the Quality Hotel for making our stay so enjoyable.
Jen
Stayed 2 nights in Jun 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Staff very friendly& professional,. Easy access to room
John
Stayed 1 night in Jun 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
10/10 Excellent
Ian
Business traveler
Jun 14, 2023
Liked: Cleanliness, staff & service
The hotel room was fine. Howevere, the 3rd floor hotel hallway had a smell to it.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
4/10 Poor
WILLY
Business traveler
May 27, 2023
Disliked: Staff & service
CHECKIN STAFF WAS VERY SLOW AND HAD LOTS OF ISSUES. SOME STAFF WAS NICE BUT SOME MORE GRUMPY AND BORDERLINE RUDE. BREAKFAST BUFFET USED TO BE EXCELLENT WITH A GOOD SELECTION OF ITEMS. IT HAS DETERIATED TO VERY POOR SELECTION NO IMAGINATION EGGS WERE COLD, THEIR VERSION OF AN OMELETTE WAS SCRAMBLED EGGS WITH ADDITIVE
STAYED THERE MANY TIMES BEFORE NOT SURE WE WILL AGAIN BECAUSE OF THE NEGATIVE CHANGES
The property is good but a little worn out, breakfast is good and staff is very helpful. Very close to amenities
SACHEEN
Stayed 5 nights in May 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
8/10 Good
Connie
Mar 31, 2023
Connie
Stayed 1 night in Mar 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Thanks for the feedback. We look forward for your next visit
6/10 Okay
Chris
Mar 1, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok if you don’t have standards
The hotel is need of upgrades. The tub was rusted inside and the shower tap did not work well. Sofa in room had water like stain on. I wouldn’t sit on it let alone use the sofa bed after seeing that. Employees were friendly. This place needs an overhaul. Lots of things in disrepair.
Chris
Stayed 1 night in Feb 2023
8/10 Good
william
Business traveler
Feb 23, 2023
Liked: Room comfort
william
Stayed 1 night in Feb 2023
Response from Jk on Feb 23, 2023
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala
Front desk staff was very accommodating with an early check-in and a very late check out due to unforeseen circumstances…
Overall very pleased with my stay
Jennifer
Stayed 1 night in Feb 2023
Response from Jk on Feb 23, 2023
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala
6/10 Okay
Sandra
Jan 22, 2023
Sandra
Stayed 1 night in Jan 2023
Response from JK Tirumala on Jan 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray780 792 1728
10/10 Excellent
Gary
Dec 21, 2022
Gary
Stayed 1 night in Dec 2022
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray
4/10 Poor
kimberley
Oct 26, 2022
kimberley
Stayed 1 night in Oct 2022
Response from JK Tirumala on Oct 27, 2022
Thanks for staying with us. We appreciate your feedback
Very comfortable and great selection for the included breakfast however many items were cold. Also great spot to catch the Red Arrow Bus to Edmonton. Lots of parking with cameras and security checking parking lot.
Donald
Stayed 1 night in Oct 2022
Response from JK Tirumala on Oct 25, 2022
Thanks for the feedback we look forward to your next visit.
Thanks for the feedback we look forward to your next visit.
6/10 Okay
Ryck, Edmonton
Sep 19, 2022
Liked: Staff & service
Room was ok for the price, staff were supper friendly and helpful.
Access door to wing of the room I stayed in did not work and had to walk around to the entrance to access room...ice machine on main floor did not work had to go to second floor for ice.
Ryck
Stayed 2 nights in Sep 2022
Response from JK Tirumala on Oct 2, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray
Convenient location, good value for Fort McMurray, great complimentary breakfast, nice lobby, nice and clean, great parking lot. The glass barrier made it quite hard to talk with registration desk staff. Staff were friendly and competent.
Roy
Stayed 3 nights in Sep 2022
Response from JKTIRUMALA on Sep 18, 2022
Thanks for the feedback we look forward to your next visit
8/10 Good
Glenn
Business traveler
Sep 13, 2022
Liked: Cleanliness, staff & service, amenities
Floors are noisy!
Glenn
Stayed 1 night in Sep 2022
Response from JKTIRUMALA on Sep 13, 2022
Thanks for the feedback we look forward to your next visit
2/10 Terrible
Abiodun
Traveled with group, Business traveler
Aug 22, 2022
Disliked: Staff & service
Receptionist om duty was extremely rude and unprofessional.
Abiodun
Stayed 2 nights in Aug 2022
Response from JK Tirumala on Aug 26, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JK TirumalaGeneral ManagerQuality Hotel and Conference, Fort McMurray
30 degrees celsius outside, get to my room after long wait to check in, exhausted after riding on a motorcycle for 8 hours and find the room at 32 degrees celsius because someone turned the heat up in the room. When I left the next morning after AC turned on and running all night was still 25 degrees celsius.
If you plan on staying here, do it in the winter.
Ron
Stayed 1 night in Aug 2022
Response from JK Tirumala on Aug 26, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JK TirumalaGeneral ManagerQuality Hotel and Conference, Fort McMurray