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Reviews of Quality Hotel & Conference Centre

2.5 out of 5
Quality Hotel & Conference Centre
424 Gregoire Dr, Fort McMurray, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 473 reviews" "
Rating 8 - Good. 198 out of 473 reviews" "
Rating 6 - Okay. 65 out of 473 reviews" "
Rating 4 - Poor. 24 out of 473 reviews" "
Rating 2 - Terrible. 16 out of 473 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JK Tirumala on Mar 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

Kim

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was almost nonexistent when the pub was open. Limited handicap spaces.
Stayed 3 nights in Feb 2024
Response from JK Tirumala on Mar 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

8/10 Good

Afton

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, clean facilities
Stayed 2 nights in Feb 2024
Response from JK Tirumala on Mar 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from jktirumala on Feb 15, 2024
Thanks for Choosing the Quality Hotel and Conference Center. We appreciate your Business and look forward for your next visit.Best RegardsJK Tirumala

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JK tIirumala on Feb 15, 2024
Thanks for Choosing the Quality Hotel and Conference Center. We appreciate your Business and look forward for your next visit.Best RegardsJK Tirumala

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Wonderful staff. Good on-site restaurant
Stayed 1 night in Nov 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,JK Tirumala

10/10 Excellent

Spencer

Stayed 2 nights in Oct 2023

8/10 Good

Darcy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the people were friendly
Stayed 1 night in Oct 2023
Response from JK Tirumala on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala

10/10 Excellent

R. Wade

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! SincerelyJK Tirumala

4/10 Poor

Trevor

Disliked: Staff & service
I booked a room and it is pet friendly. Once at checkin there is a 20 fee per night where i didnt see it under the pet friendly tag. Had to switch me rooms then i go to my new room just to find out someone is already staying in that room so had to go back down to receive a different room again. Very unorganized
Stayed 2 nights in Sep 2023
Response from JK on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,JK Tirumala

10/10 Excellent

Mark

Business traveler
Stayed 3 nights in Sep 2023

2/10 Terrible

Bien

Stayed 2 nights in Sep 2023
Response from JK on Sep 17, 2023
Thanks for your feedback. We always take pride in serving our Guests and my apologies you were not satisfied with your stay. We hope you will give us another chance and we will do our best .Best RegardsJK Tirumala

8/10 Good

Channelle

Very friendly staff, overall clean and quiet.
Stayed 1 night in Sep 2023
Response from JK on Sep 17, 2023
Thanks for your feedback, we look forward for your next visit.Best RegardsJK Tirumala

6/10 Okay

Robert

Traveled with family
Hotel is dated and in need of renovations.
Stayed 2 nights in Aug 2023
Response from JK on Sep 17, 2023
Thanks for your feedback, we look forward for your next visit.Best RegardsJK Tirumala

8/10 Good

Leigha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel
Stayed 1 night in Aug 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Howard

Liked: Staff & service
The facility was showing it's age
Stayed 2 nights in Jul 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. Your feedback about the hotel condition is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Staff were friendly. Hassle free check in.
Stayed 1 night in Jul 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

6/10 Okay

Paul

Stayed 1 night in Jun 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

John

Stayed 1 night in Jun 2023
Response from JK Tirumala on Aug 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
We booked five rooms for a group of Bible Quizzers. We had driven ten hours to Fort McMurray. There was a miscommunication about what our rooms would contain. We were expecting a sofa in each room to sleep an extra person, but our rooms did not have an extra sofa. The staff were so kind and comp’ed us an extra room for two nights to house us all. Delicious breakfast too! Thank you to the wonderful staff at the Quality Hotel for making our stay so enjoyable.
Stayed 2 nights in Jun 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly& professional,. Easy access to room
Stayed 1 night in Jun 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service
The hotel room was fine. Howevere, the 3rd floor hotel hallway had a smell to it.
Stayed 1 night in Jun 2023

8/10 Good

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice buffet breakfast
Stayed 1 night in May 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

4/10 Poor

WILLY

Business traveler
Disliked: Staff & service
CHECKIN STAFF WAS VERY SLOW AND HAD LOTS OF ISSUES. SOME STAFF WAS NICE BUT SOME MORE GRUMPY AND BORDERLINE RUDE. BREAKFAST BUFFET USED TO BE EXCELLENT WITH A GOOD SELECTION OF ITEMS. IT HAS DETERIATED TO VERY POOR SELECTION NO IMAGINATION EGGS WERE COLD, THEIR VERSION OF AN OMELETTE WAS SCRAMBLED EGGS WITH ADDITIVE STAYED THERE MANY TIMES BEFORE NOT SURE WE WILL AGAIN BECAUSE OF THE NEGATIVE CHANGES
Stayed 3 nights in May 2023

10/10 Excellent

SACHEEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is good but a little worn out, breakfast is good and staff is very helpful. Very close to amenities
Stayed 5 nights in May 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

2/10 Terrible

Michael

Stayed 1 night in Apr 2023

4/10 Poor

Zhen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very nice and helpful!
Stayed 1 night in Apr 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

8/10 Good

Connie

Stayed 1 night in Mar 2023
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay.
Stayed 1 night in Mar 2023
Response from JK on Mar 16, 2023
Thanks for the feedback. We look forward for your next visit

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok if you don’t have standards
The hotel is need of upgrades. The tub was rusted inside and the shower tap did not work well. Sofa in room had water like stain on. I wouldn’t sit on it let alone use the sofa bed after seeing that. Employees were friendly. This place needs an overhaul. Lots of things in disrepair.
Stayed 1 night in Feb 2023

8/10 Good

william

Business traveler
Liked: Room comfort
Stayed 1 night in Feb 2023
Response from Jk on Feb 23, 2023
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very accommodating with an early check-in and a very late check out due to unforeseen circumstances… Overall very pleased with my stay
Stayed 1 night in Feb 2023
Response from Jk on Feb 23, 2023
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala

8/10 Good

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel.
Stayed 1 night in Feb 2023
Response from Jk on Feb 23, 2023
Thanks for the feedback. We look forward for your next visit.Best Regards JK Tirumala

6/10 Okay

Sandra

Stayed 1 night in Jan 2023
Response from JK Tirumala on Jan 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray780 792 1728

10/10 Excellent

Gary

Stayed 1 night in Dec 2022
Response from JK Tirumala on Jul 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Conference Centre. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JK TirumalaGeneral ManagerQuality Hotel & Conference Centre

10/10 Excellent

Mike

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room
Response from JK Tirumala on Dec 19, 2022
Thanks For the feedback, we look forward for your next visit.

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Was a decent hotel for the price. No complaints
Stayed 1 night in Dec 2022
Response from JK Tirumala on Dec 19, 2022
Thanks For the feedback, we look forward for your next visit.

8/10 Good

Kirk

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good
Stayed 1 night in Oct 2022
Response from jk on Nov 13, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray

4/10 Poor

kimberley

Stayed 1 night in Oct 2022
Response from JK Tirumala on Oct 27, 2022
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great selection for the included breakfast however many items were cold. Also great spot to catch the Red Arrow Bus to Edmonton. Lots of parking with cameras and security checking parking lot.
Stayed 1 night in Oct 2022
Response from JK Tirumala on Oct 25, 2022
Thanks for the feedback we look forward to your next visit.

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from JK Tirumala on Oct 25, 2022
Thanks for the feedback we look forward to your next visit.

6/10 Okay

Ryck, Edmonton

Liked: Staff & service
Room was ok for the price, staff were supper friendly and helpful. Access door to wing of the room I stayed in did not work and had to walk around to the entrance to access room...ice machine on main floor did not work had to go to second floor for ice.
Stayed 2 nights in Sep 2022
Response from JK Tirumala on Oct 2, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,JK Tirumala General ManagerQuality Hotel and Conference, Fort McMurray

8/10 Good

Roy, Lethbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good value for Fort McMurray, great complimentary breakfast, nice lobby, nice and clean, great parking lot. The glass barrier made it quite hard to talk with registration desk staff. Staff were friendly and competent.
Stayed 3 nights in Sep 2022
Response from JKTIRUMALA on Sep 18, 2022
Thanks for the feedback we look forward to your next visit

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities
Floors are noisy!
Stayed 1 night in Sep 2022
Response from JKTIRUMALA on Sep 13, 2022
Thanks for the feedback we look forward to your next visit

2/10 Terrible

Abiodun

Traveled with group, Business traveler
Disliked: Staff & service
Receptionist om duty was extremely rude and unprofessional.
Stayed 2 nights in Aug 2022
Response from JK Tirumala on Aug 26, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JK TirumalaGeneral ManagerQuality Hotel and Conference, Fort McMurray

4/10 Poor

Ron

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hot
30 degrees celsius outside, get to my room after long wait to check in, exhausted after riding on a motorcycle for 8 hours and find the room at 32 degrees celsius because someone turned the heat up in the room. When I left the next morning after AC turned on and running all night was still 25 degrees celsius. If you plan on staying here, do it in the winter.
Stayed 1 night in Aug 2022
Response from JK Tirumala on Aug 26, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JK TirumalaGeneral ManagerQuality Hotel and Conference, Fort McMurray