Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Los Angeles

It Smells!

Posted Jul 1, 2015
The whole hotel smells of cigarettes. Had I not pre-paid, I would have never checked in. If you want a hotel near Carowinds, stay at the Comfort Inn instead. This hotel is really shady for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to Carowinds

Posted Jun 22, 2015
It wasnt bad just not good. No vending or ice on second or third floors. Hotel has got some age on it.
4 out of 5
Recommended
for Everyone
by A verified traveler from sc

Nice and close to Carowinds.

Posted Jun 17, 2015
Pros: Privacy
Cons: More cleaning staff. Better linen.
Location: Shopping, Carowinds, restaurants close by
Towels need to be upgraded. Hire more cleaning staff. Amenities we're scarce. Continental breakfast was exceptional. Hot and cold free breakfast. Overall it was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Front desk clerk was worried about other guest

Posted Jun 7, 2015
Check in took 20 minutes. Clerk was more interested in guest who had coupons galore instead of checking in a reservation. Other than that we had a wonderful experience. Interior was gorgeous and accommodating. For 25th anniversary, could not ask for better service by staff except front desk. Need more or from clerk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Awesome location

Posted Jun 3, 2015
Great rooms! Good selections for breakfast and nice hotel staff.
3 out of 5
by A verified traveler from Raleigh

Smoke, smoke, smoke

Posted Jun 1, 2015
Pros: Large room
Cons: smell of room, service
Location: I dont' know
We reserved a no smoking room, but our room smelled of smoke as soon as we walked in. Also, the place was understaff. When we checked in, we were left waiting b/c the desk person was off somewhere doing something else. Breakfast was just mediocre. The orange juice tasted like water with some juice added to it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted May 23, 2015
The price was excellent. Location convenient. The room was very clean. The staff was ok, not super friendly. The room next door was quite noisy so I didn't sleep well. Breakfast was ok.
4 out of 5
Recommended
for Everyone
by A verified traveler from Schinveld

Prijs kwaliteit is top

Posted May 4, 2015
Net hotel, prima ontbijt en vriendelijke medewerkers. Dicht bij reisroutes, kwartiertje van vliegveld Charlotte Douglas. Hier startten wij onze vakantie op een ontspannen en uitgeslapen manier! Aanrader!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Pros: location
CLERK WAS ON A PERSONAL CALL WHEN I WENT TO CHECK IN, had to wait for him to finish, he left the area so I could not hear him
5 out of 5
Recommended
for Everyone
by A verified traveler from edisto is, sc

Pleasant experience

Posted Apr 20, 2015
The room was clean - a big deal for our family! The bed "waffled" in the middle. I slept ok, but hubby kept rolling into the dip/bend. Turning the mattress or changing it would go a long way! The breakfast was perfect and satisfied each family member at their wake up time.