Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
90% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Posted May 4, 2015
Cons: The coffee cups were dirty and we had to ask for more. The sliding glass door would open but was very shaky.
Location: Really convenient to Carowinds.
Overall, it was worth what we paid and would stay again. I'm not a hotel snob but I like clean up to date hotels. This one fit the bill for the most part.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

On our way.

Posted Apr 25, 2015
Pros: On our way.
Cons: No free breakfast.
Location: Carowinds.
We needed a halfway point on our trip back home from Florida. This hotel was convenient BUT if you were going to Carowinds Amusement Park; this would be great as you could see the park from the hotel.
2 out of 5
by A verified travelerfrom Hot Springs, AR

Second class Expedia citizen at a 2nd class hotel

Posted Apr 18, 2015
Pros: Location was the only that met our needs.
Cons: Everything, it's a shabby rundown piece of garbage.
Tried to register at 2:00pm check in time 3:00pm. No problem we would wait. At 2:45 a Texas Quidditch team was allowed to check in early, going to the same World Cup event as us. Finally allowed to check in at 3:30. Tried to register my rewards account, was mold because we used the cheaper Expedia rate we were not eligible for rewards or amenities. Was given a room on the 5th floor at the very end in a small alcove. Room had a very definite sour smelling odor. Cleaning staff was on the floor they came in and sprayed a deodorizer. A/C was off, turned it on. Six hours later very little improvement in temp or odor correction. No assistance from front desk to change room. Was told the customers who made reservation directly with them had priority. Not a very helpful attitude for an AARP member. Thankfully we had a full thre days of activities associated with the 8th Annual Quidditch World Cup and had to spend minimal time in this unsatisfactory room. Will never use Expedia or Clarion again if this is how AARP members are treated.
2 out of 5
Recommended
for Families
by A verified travelerfrom South Carolina

Close to Carowinds - but a little shabby

Posted Apr 13, 2015
Location: Carowinds and Cabelas
Check in went smoothly, I heard them tell several people on the phone they were booked for the night. The hotel was perfect in its location to Carowinds' entrance, but I was a little disappointed in the hotel itself. While newer furniture and vanities in the bathroom have been installed, you can still feel the age of this hotel. The work seemed to be just on the surface. Things still felt a little shabby. There was not an iron in the room, which I think is pretty standard these days. Also the drain in the shower did not drain very well. I ended up standing in water while showing. I will be trying out other hotels in the area next time we visit Carowinds.
3 out of 5
Recommended
for Everyone
by A verified traveler

First room Yuk

Posted Apr 9, 2015
Pros: The front desk staff was very pleasant
Cons: These hotels need to repair broken plaster makes a room look scary
Location: Just a place to stop on way north
First room was dirty, food container left beside TV, light bulbs missing all around the room, remote missing. Front Desk very nice let me check out another room and that was better but needed updating. Had a comfortable night. Would stay again if in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate South Carolina

Perfect for a few days at Carowinds

Posted Apr 6, 2015
We had a really pleasant experience at this hotel. It is an older hotel, but has been recently remodeled. The room had newer paint and carpet and new, clean bedding. We were quite comfortable. The only real flaw we saw was that the toilet didn't flush very well. But, that's it. I have stayed in similarly priced hotels that were absolute dumps. This one was quite nice, not 5 star nice, but very, very nice for the price! We'd stay again in a heartbeat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
The bed was bit small but comfortable lm used to a king size bed
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BMX

Nice hotel

Posted Mar 23, 2015
Updates with painting and ceiling would make this an amazing hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted Mar 5, 2015
Excellent customer service, very comfortable, very convenient, everything i needed was right there. I would definitely recommend this hotel to my friends and family. Very clean. I was totally satisfied.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Posted Feb 20, 2015
The hotel was spacious, bed was very comfortable. Totally recommend it. ENJOY!