Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Hotel has been and is undergoing upgrades, they could provide more than morning coffee. Location Right off interstate restruants nearby
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice enough hotel

Posted Aug 10, 2014
Pros: Convenience and price
Cons: Room could have been cleaner. New furnishing, large red stain on new carpet and empty soda bottle found under bed.
Location: Dining and amusement park
Chose hotel based on price and convenience to airport. Nice enough for a night or two. Lots of local construction workers staying there. Nice and pleasant staff.
2 out of 5
by A verified traveler from Ridgeland SC

Disappointing experience!

Posted Aug 8, 2014
Pros: Distance to theme park.
Cons: Cleanliness and smell! Maybe some fresh paint.
Location: Location was great. Close to interstate and theme park.
Upon entering the room I was sickened by the odor of Animal urine. Paint was flaking off the walls and ceilings. After returning from an all day trip on day 2, the room had been cleaned but no linens were left. I had to make several trips from the 8th floor to the lobby for room freshener and clean linens. Also the temperature knob was broken on the air unit so I had to use pliers to change the temperature. Very Disappointed in the conditions of the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location!! :0)

Posted Aug 2, 2014
Location is great and the rm is a good size w fridge, coffee, n microwave. The hallways n elevator r a little musty (wet dog smell). Over all we were pleased.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakwood

Nice hotel close to carowinds

Posted Aug 2, 2014
Excellence staff very nice the manager was really helpfull
5 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

very good room for money, close to Charlotte NC

Posted Jul 12, 2014
Pros: close to Carolwinds Park, hotel right at the amusement park and close to Charlotte NC
Cons: didn't get a chance to experience much of there extras
Location: Carolwinds Amusement Park right next door, right off of the Interstate, fairly good access to get in and out off
just stayed there one night, had someone is surgery at hospital in Charlotte NC, Was very clean, nice place from the little time I was there to visit
2 out of 5
by A verified traveler

not even 1 star

Posted Jul 7, 2014
Pros: It was close to Carowinds.
Cons: Everything !!!!
Location: Carowinds , restaurants , gas stations ....
First of all we had to wait close to a half hour just to get in our room , then we get to the room and the ac barely kept the room cool enough to tolerate. The coffee maker was missing and the tv remote did not work and there were flies in the room. Need i say more ?
3 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga, ON, Canada

Close to Carowind

Posted Jul 6, 2014
Pros: It is 5 minutes drive away from the Carowind Amusement Park and besides major highway.
Cons: Get rid of ants and fix the air condition unit.
Location: Loved the location right across the Carowind Park and besides the highway and gas stations.
First night we had to change room because there were tiny ants everywhere, on the bed, in the bathtub, on the toilet set etc. We had to change our room the second time because the air conditioning was not working. Third room was perfect. Third room was clean, air condition worked and internet connection was better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Holly Ridge, NC

Nice hotel close to downtown Charlotte

Posted Jul 3, 2014
Pros: Reasonable price
Cons: Cleaning the elevator
Location: Carowinds literally across street. Downtown Charlotte a couple of miles away.
Mid week stay. Very reasonable rate. Although the elevator smelled, the room was very nice.
2 out of 5
by A verified traveler from Brevard, NC

Convenient to the Carowinds location

Posted Jul 2, 2014
Pros: location
Cons: Most of the physical plant of the property.
Hotel is in great need of upgrade. Outside of building, very old and need for improvement. The Lobby was not air conditioned enough at times. The beds were too short. My 6.2 son did not have enough room for his entire body. The AC in the room did not work up to par. The hair dryer was not working and after we reported it, it never was fixed. The security at the pool area was not sufficient. Anyone could enter the pool from the parking lot. Also, the side entrance was not secured by keyspan lock. Anyone could have entered. The cleaning lady was nice but could not speak any English when I needed some help. The overall experience was very poor indeed. I would not recommend this property to anyone, nor would I revisit the hotel. It is obvious, the owners of the property did not care for customer satisfaction.