Ratings based on 34 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
by A verified traveler
MisrepresentationPosted Feb 19, 2014
Pros: Resturants and nice beach close. Friendly staff, good food.
Cons: Upgrade. Be honest on your website.
Location: It's 80 degrees in Feburary. What else is there?
The photos of the facility on the website indicated nice rooms, balconys, kitchenetts, refrigerators. We were first lodged into a small flat, the bed barely fit into the bedroom area, no dressers or night stands. Micro fridge. Could not get a case of beer in and close the door. The bathroom fan could be heard across the street. Window air conditioner the same. This was not shown on the website. After complaining to the manager we were moved to one of the nice rooms, but then had to move again later in the week. TV channels did not work in last quarters. Had to share kitchen with two other guest rooms. Overall, the nicer rooms are nice, the flats are very uncomfortable.
for Everyoneby A verified traveler
FunkyPosted Feb 2, 2014
Pros: My room and the common area are very nicely decorated.
Cons: Provide wifi for the rooms. Install an inside bolt or lock for Destiny's room.
Location: Gulf, bird sanctuary
1. There is NO wifi in any of the rooms. The only wifi is across the street in front of their office. 2. The rooms and common space can be a little confusing. No numbers on the rooms. 3. If you choose to put anything in the common refrigerator beware that some guests may not be honest (my 12 pack of Stella beer was stolen). 5. No phones in the room. If you need to contact management (9:00am-9:00pm) you need to use your cell phone.
for Business Travelersby A verified traveler
Posted Oct 2, 2013 on Hotels.com
for Business Travelersby John from Ft lauderdale
Just know what your gettingPosted Aug 28, 2013 on Hotels.com
Captiva is a wonderful, quiet place that used to be home for me and my wife. The Inn was what we expected for the area. It was very quaint and laid back. Our cottage was small and cute. It was not lavish nor finely appointed There were a few things I just couldn't deem acceptable. 1. Pool looked like it hadn't been cleaned in a couple days. Lots of debris. 2. Dead lizard on our door jam. It was gross, obvious, and stayed there throughout our stay. 3. Housekeeping didn't service the room. They left towels and toilet paper on our porch despite DND not being on the door. 4. Our cottage was right behind the neighboring restaurant. The smell of the grease trap was omni-present when outside our door. 5. The door to our place was impossible to open. You had to jiggle and wiggle the key and hope for the best. 6. The bed was wildly uncomfortable 7. Window AC was very loud
for Couplesby Jason from Ct
AwesomePosted Aug 11, 2013 on Hotels.com
Stayed here 1 night on our honeymoon and was nervous prior because the price was so low for such a beautiful destination, and the reviews mediocre. But.... The rooms were clean, friendly girl at front desk, cheap rate, and amazing location. Hope to have the chance to go again in the future!
for Everyoneby Beth from Hollywood, Fl
cute "cottage" hotel room with kitchenPosted Aug 5, 2013
Pros: location, friendly staff, resaurant next door, store across street
Cons: Provide coffee
Older hotel but quaint. Livingroom, bath, bedroom and kitchen. If you're staying for a while bring cooking stuff. Coffee maker but no coffee. Grocery and liquor store right across the street. Restaurant next store very good. Perfect for what we needed. We were on 2nd floor and had a nice balcony. Near Bubble Room and Mucky Duck! Pet friendly hotel which was great, but not alowed at the beach right there.
Recommendedby A verified traveler
Posted Jul 9, 2013 on Hotels.com
Noising air conditioning unit. Really needed a new mattress.
by TSD from FL
disappointmentPosted Jun 4, 2013
Dirty, no ice no staff, no help with luggage, dirty linens. Never again
for Couplesby A verified traveler
Good Place for Adult retreatPosted Jun 1, 2013
Pros: Just enough space for two people
Cons: The bed was very uncomfortable
Location: Close to beach & restaurants
Very close to restaurants & beach. Nice place for two adults vacationing alone.
for Everyoneby Joey from Vero Beach, FL, USA
Florida Funky and Fun!Posted Apr 29, 2013
I had to attend a conference on Captiva and this was the closest hotel. I was hesitant to book as the reviews were all over the place. I finally did and can say with confidence that I was quite pleased with everything. The Inn is for sure funky, "Old Florida" and if you are looking for a Hyatt sterile sort of place, this is not for you. Yes, the restaurant next door played music all day but it was folky and not too loud. In fact, one night after dinner we sat outside on our deck area relaxing to the music. It was great! And it did end around 10 or so. Also LOVED the vouchers for breakfast at the 2 restaurants, awesome selection. AND the beach was down the block. It was great to come home from the conference and not have to drive anywhere. There are 5 restaurants in walking distance, a little grocery store, coffee and ice cream place. It is definitely a party spot and super fun. I would book to stay here again.