Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Coral, FL

Everything in walking distance

Posted Jun 20, 2015
There was plent of shops, restaurant, and a movie theater! Beach just 20 minutes away and the staff was very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Pros: location
it was good, the bell staff was nice, pool was good, breakfast buffet was good
5 out of 5
Recommended
for Everyone
by A verified traveler from NCaptiva Island Fl

Comfort and excellence

Posted Apr 22, 2015
Pros: the floor
Cons: nothing really
Location: It is close to all the places I needed to do business with.
I needed a great bed and a bathtub. The food on the 5th floor was an unexpected gift .the lady at the bar was more into the men there than an older lady but I can forgive her that. I always come to this hotel when I have to stay overnight in Ft Myers. The lady at the front desk was a winner. Kind , concise and generous.Thank you for a restful night before a hard day.
2 out of 5
by A verified traveler

Posted Apr 13, 2015
Room was small. Room rug was not clean. Bed sheets smells bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Resort feel to the hotel, very much enjoyed the stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 12, 2015
Pros: clean room
Staff was friendly, room was clean, great for the money. Good location, convenient to everything, restaurants, activities, recommended strongly for anyone visiting Fort Myers.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Dakota

Hotel staff the best we ever had!

Posted Apr 6, 2015
Location: Bell Tower Mall and close to Hammond field
It was a great week. The nicest staff from the shuttle drivers, restaurant staff, cleaning staff and front desk staff. We plan on going back next year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
Everything was great. Traveling with two small children. Room had everything, big and comfy. Hotel breakfast buffet was good.
5 out of 5
Recommended
for Getaway With Friends
by Brien from Minneapolis

Great Ft. Myers Stay

Posted Mar 27, 2015 on Hotels
fantastic. great location. great restaurant and pool.
1 out of 5
Recommended
for Business Travelers
by Anthony from Tampa

Crowne Plaza fraud charges to Credit Card, called

Posted Mar 13, 2015 on Hotels
Worst Experience ever! Stayed at hotel, a month later I see a charge on my credit card over $100. They said a robe and bedding was missing from the room. There was no robe and I did not take anything. Not even a courtesy call when they charged, just put it on my card. Called on Friday 3 PM, no manager to help me, they will call back Monday. Never called, I had to call 5 times before getting a manager on the phone. He basically said tough and made me out to be lying. After 3 days, they refunded my money only after threatening legal action. No apology. Then I wrote a letter to Crowne Plaza HQ, no response, sent same letter to Crowne Plaza Executive via Linked IN. No response No Apology. NEVER using Crowne Plaza Again, pathetic customer service and suspicious accounting practices. BUYER BEWARE.