View from room

Reviews of DiamondHead Beach Resort

3.5 out of 5
DiamondHead Beach Resort
2000 Estero Blvd, Fort Myers Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicki at the front desk is amazing! She was so nice and pleasant throughout my stay! I loved the pool area and beach access. Maybe better fun music at the pool instead of constant country music! Overall, I had a wonderful experience at the resort!
Stayed 4 nights in Mar 2024

6/10 Okay

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Limited resturant
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for your feedback, Janelle. We are working toward reopening our ground floor bar soon and hope to be able to have both restaurants open again later this year.

10/10 Excellent

Shae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort restaurant was very good
Stayed 3 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thanks for your great rating, Shae! We are pleased to hear you had a great experience at Cabanas Beach Bar & Grille and hope you'll choose to visit again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most wonderful vacation and experience I have had in quite a long time. So family oriented. Staff and visitors were wonderful. I would recommend this place to anyone. Had a fantastic week
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Barbara, thank you for your fantastic review! We are pleased know you had a wonderful vacation and appreciate you taking the time to share. We hope you will be our guest again when visiting Ft. Myers Beach.

6/10 Okay

Diana Lynn

Traveled with family
Under construction noise and dust!
Stayed 7 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for your feedback Diana Lynn. We are thankful most construction noise is now completed on our ground floor bar and hope to reopen in the coming weeks. We hope you were able to enjoy the beach and quiet evenings during your stay.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Neil Hopgood, General Manager on Mar 25, 2024
Donald, thank you for your review.

10/10 Excellent

Paul, Auburn

Traveled with partner
Liked: Staff & service, property conditions & facilities
Property was excellent considering this part of Florida had been devastated by a hurricane a year ago The area properties are slowly trying to return
Stayed 5 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for choosing to stay at DiamondHead, Paul and for your support of our community as we continue recovery. We appreciate you sharing your feedback and 5 out 5 review!

8/10 Good

Christa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice pool area with bands and great bartender. Easier access from pool to beach area would be nice. Also, there is no outdoor shower to rinse sand off from the beach. All the rooms have a nice balcony area but ours had the compressor for the a/c which was very loud. Also, people in a room nearby were smoking on their balcony and basically, management said they weren’t supposed to but did nothing about it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. The pool was great along with the atmosphere. The restaurant and bar was good and we liked the entertainment they had. Once the lower bar is finished it will be really great. In the rooms I would suggest adding another mirror for example in the bedroom and additional towel racks in the bathroom. Otherwise we had a fantastic time.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great stay. There was still remodeling going on from the hurricane but it didn’t affect our stay. The hotel was still clean and quiet. It was close to all of the activities but away from the hustle and bustle. We would definitely stay here again.
Stayed 3 nights in Mar 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stated the “beach bar “ was open. WhT they didn’t say is they turned the restaurant/ bar into this. I Only booked because of the beach bar and my husband and I were beyond disappointed. Considering this was for our 25th wedding annv.Also, everything closes at 9pm. No store . This is definitely not what I consider a “resort”
Stayed 4 nights in Mar 2024

6/10 Okay

lisa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property was still under repair. It also was missing a restaurant. On top of that they were selling day passes to pool etc. No room for actual guests. Poor beach rental program. Horrible traffic. Virtually impossible to get on or off island or go to other areas os Ft. MYERS BEACH.
Stayed 5 nights in Mar 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures on Expedia's and Diamond Head's websites do not reflect the actual post hurricane conditions. A good portion of the common area are still under construction. The pool bar was open on Thursday, but not Friday, Saturday, or Sunday, which is backwards. Since the weekend was the busiest time at the pool. The staff was great and was very attentive.
Stayed 5 nights in Mar 2024

2/10 Terrible

Aimee

Still needs to rebuild ugly around there no where to eat awful traffic. Very small suites Will never go back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 12, 2024
Thank you for your 5 out of 5 review, Cindy! We appreciate you choosing to stay at DiamondHead Beach Resort and hope you'll visit again.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort….. will be back!
Stayed 2 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 12, 2024
We're so pleased you to see your positive feedback, Jasmine, thank you for your review! We look forward to seeing you again soon at DiamondHead.

6/10 Okay

Alexander

Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 12, 2024
Thank you for your review, Alexander! Please feel free to message us directly with any additional feedback.

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant with live entertainment on Fri. Night which was very enjoyable. Pool was warm and clean. Good access to the beach.
Stayed 4 nights in Feb 2024
Response from Neil Hopgood, General Manager on Mar 12, 2024
Lori, thanks for your positive feedback! We're glad you enjoyed the entertainment at Cabanas, along with the pool and beach access.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. The room couldnt get any better. Definitely going back
Stayed 7 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I think the mattress in 609 needs replacement. Loved the view and layout.
Stayed 9 nights in Feb 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Patty

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was great but for the super high price there was nothing to do at night and they charged $20 for chairs
Stayed 1 night in Feb 2024

10/10 Excellent

Troy Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach area
Stayed 4 nights in Feb 2024

4/10 Poor

Chrisitne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to believe it was open for business and charging as much as they did with so much noise and construction. Difficult to get onto beach.
Stayed 1 night in Feb 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Neil Hopgood, General Manager on Feb 28, 2024
Hi Adam, thank you for choosing to stay at DiamondHead. We appreciate your 4 out of 5 rating!

10/10 Excellent

Mary Lou

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. Loved it. Nice kitchenette. Lack of restaurants. Traffic in area was a nightmare. Would recommend. Great watching sunsets and beach was right outside.
Stayed 3 nights in Feb 2024
Response from Neil Hopgood, General Manager on Feb 27, 2024
Thank you for your 5 out of 5 review, Mary Lou! We are glad you loved your stay with us, and we hope to see you back at DiamondHead in the future!

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Neil Hopgood, General Manager on Feb 27, 2024
Thank you for choosing to stay with us, Michael!

10/10 Excellent

Hugo, Miami

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good place for vacations times in the Florida West Coast
Stayed 3 nights in Feb 2024
Response from Neil Hopgood, General Manager on Feb 27, 2024
Hugo, thank you for your 5 out of 5 review! We are pleased you enjoyed your vacation at DiamondHead while visiting Ft. Myers Beach.

8/10 Good

Carolyn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Still being repaired / pool area was not complete/ no room service /
Stayed 3 nights in Feb 2024

10/10 Excellent

Virginia Gale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved the property. Our suite was beautiful and clean The area is still suffering from hurricane damage. The hotel only had 1 restaurant open with limited menu. The food that we had there was very good. The hotel still has construction going on. But overall it was beatful and right on the beach. The staff was also very nice. I would go there again
Stayed 2 nights in Feb 2024

6/10 Okay

Judi

Liked: Staff & service
This Fort Myers location still has a lot of construction going on, so noisy and dirty, but staff was great and we were there for rest and relaxation at the beach and pool which were great. Limited restaurants so had to travel to eat and also very congested. With so many empty buildings still, I would not like to see the traffic congestion when Fort Myers is at full capacity again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was well appointed. The staff was helpful but not intrusive. A lot of rebuild is happening so dining options within the area are limited (Mom's restaurant is currently functioning out of a small, temporary building but is within easy walking distance and has great breakfast sandwiches and rolls)
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathleen, Pine Island

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We know renovations continue and we wish you all the best!
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic was really bad. Property was nice. Limited nearby dining options due to reconstruction.
Stayed 3 nights in Jan 2024

8/10 Good

Stephen R, Scarborough

Liked: Cleanliness, staff & service
water was shut off twice once planned once unplanned
Stayed 7 nights in Jan 2024

8/10 Good

Casey

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location and direct beach access! Didn’t love guests smoking on balcony.
Stayed 3 nights in Feb 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Nice room,and good food,
Stayed 5 nights in Jan 2024

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Water was turned off in entire hotel for planned repairs with little notice. Could not flush toilets. Public restrooms were feces filled! Staff was dismissive. Had to call their corporate offices just for bottled water. Avoid this place!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great pool
Stayed 2 nights in Jan 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and knowledgeable Super helpful
Stayed 3 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

John, North East

Liked: Cleanliness, staff & service, property conditions & facilities
Post Hurricane, Had a very nice stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and will again. FMB is rebuilding and it is always great to be back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility beach views and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time hanging with some friends
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were wonderful to work with. They were able to answer all of my questions. Now the first time we ate at the restaurant is a different story as we had a waitress that must have been high because she keep coming back asking what we ordered or repeated it wrong. So after 45 minutes we got up and left. While walking out we found the manager and he was very apologetic and gave us our wine and not change. We did try again the second night and it was a totaly different experience. The staff was great and the food was wonderful.
Stayed 2 nights in Jan 2024