Ratings based on 1,285 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful beach front resort

Posted Jul 30, 2015
Pros: The overall experience was amazing but it was the gorgeous views of the beach and the gulf that made it perfect.
Cons: I really cannot think of anything to improve.
We couldn't have chosen a nicer place to stay. It was absolutely beautiful and cannot wait to go back. I would recommend this resort to family and friends in an instant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel on the baech

Posted Jul 28, 2015
Pros: Everything from check-in to check-out. Perfect location.
Absolutely perfect beach front room... we loved the screened in balcony. The room size was perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach...and VERY quiet!

Posted Jul 27, 2015
We will definitely stay here again! Great location and very quiet beach!
5 out of 5
Recommended
for Everyone
by A verified traveler from L.

Relaxing

Posted Jul 24, 2015
Everyone at the hotel was very friendly. They provided great hospitality. Janet (I think that is her name, blonde lady) very nice and friendly, truly an asset to the staff. Hotel I'm perfect area, right on the beach, walking distance to shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel

Posted Jul 24, 2015
Pros: Location, staff, cabanas, beach, pool area
Location: Beach activities, bars, restaurants, beach type shops, grocery store
Travelled alone for a relaxing break and I will definitely come back with the family, great location, nice staff, felt very safe, food great .... Perfect!
Comment from EPC
Jul 31, 2015 by Neil, EPC
Dear lisa, Thanks so much for the excellent review! We’re thrilled to hear you enjoyed every aspect of our resort and look forward to welcoming you back soon. Sincerely, Neil Hopgood – General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Miami

A diamond on the beach

Posted Jul 21, 2015
Pros: Everything.
Cons: Air-conditioning was a little tricky
Location: It's all about the beach, one of the best in Florida. Sanibel/Captiva is a short drive away and that's even more tropical.
Our room was on the fifth floor overlooking the beach and it was spacious and gorgeous. Needed two wine glasses for a party of six adults and the restaurant was happy to oblige. We're already planning to return.
Comment from Hotel Management
Jul 24, 2015 by Neil, Hotel Management
Dear Noreen, Thanks so much for the positive feedback! We’re thrilled to hear you had a wonderful stay and that you’re already planning a second trip. We look forward to welcoming you back soon! Sincerely, Neil Hopgood – General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Overpriced

Posted Jul 18, 2015
Nice hotel. Have stayed here before. Could use some updating. Difficulty with reservation. Had incorrect name. Took awhile for staff to figure this out. Refused to allow for late checkout said hotel was completely booked yet Vacancy sign out in the front
Comment from Hotel Management
Jul 24, 2015 by Neil, Hotel Management
Dear Maryann, Thank you for taking the time to review your recent stay at DiamondHead. While I’m happy to hear you enjoyed our resort, I’d like to apologize for any frustrations you encountered during check in. We do our best to grant late checkout requests, but unfortunately, our availability does not always make this possible. We hope you come back and visit us again soon so that we have the opportunity to exceed your expectations. Sincerely, Neil Hopgood – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Loved this place and wished I had more time for my visit! We will come back here.
Comment from Hotel Management
Jul 21, 2015 by Neil, Hotel Management
Dear Guest, I’m so glad you enjoyed your stay at DiamondHead. We wish you could have stayed longer, too. Next time! Sincerely, Neil Hopgood – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago suburbs

Honeymoon

Posted Jul 15, 2015
Pros: Right on the sand! Clean! Awesome view
We had a friendly and relaxing stay at Diamondhead. The restaurants were great. The food delicious, loved the chicken pineapple quesadillas!
Comment from Hotel Management
Jul 21, 2015 by Neil, Hotel Management
Dear Margie, Congratulations on your wedding and thank you for choosing DiamondHead as your honeymoon destination. I’m so glad you had a wonderful stay. We hope you come back and visit us again soon! Sincerely, Neil Hopgood – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms! Very friendly and helpful staff!!

Posted Jul 11, 2015
Beautiful white sand on the beach! I will definitely recommend this hotel to friends. Look forward to coming back!!
Comment from Hotel Management
Jul 16, 2015 by Neil, Hotel Management
Dear Guest, Thanks so much for the kind words. I’m so glad you enjoyed your stay and took advantage of our beautiful beach. We appreciate the recommendation and look forward to welcoming you back soon! Sincerely, Neil Hopgood – General Manager