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Rating 10 - Excellent. 658 out of 1003 reviews" "
10 - Excellent
658
Rating 8 - Good. 249 out of 1003 reviews" "
8 - Good
249
Rating 6 - Okay. 55 out of 1003 reviews" "
6 - Okay
55
Rating 4 - Poor. 24 out of 1003 reviews" "
4 - Poor
24
Rating 2 - Terrible. 17 out of 1003 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Michael
Traveled with partner
Apr 23, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The area is still recovering. You have to eat at the hotel or from a food truck. Great beach. The pool area is small. Still under reconstruction in the hotel.
Taking into account of most buildings in area still in rebuild or renovating from destruction of hurricane, I got there just in time when DiamondHead completed their outside bar and eating areas on ground level. We had no issues at all.
Had a great time with the family, the beach area was deviated by hurricane Ian and is still recovering, so there wasn’t a lot of options close by, that’s why wasn’t all 5 stars but I would definitely recommend the resort, quiet great rooms, and dining on site fun pool beach and bar on site. Hope the rest recovers it was a different experience.
Justin
Stayed 3 nights in Apr 2024
10/10 Excellent
Denise
Traveled with partner
Apr 19, 2024
Liked: Property conditions & facilities
Felt like we were in paradise! Lovely hotel/resort, rooms large and accommodating
Can’t wait to return
Property is located on beach with view of Gulf of Mexico. Has been recently renovated and our unit was very nice with the exception of the mini fridge and toilet. The fridge was missing its temperature control knob which caused our food and drinks to freeze. Maintenance was notified and attended promptly. They attempted to turn the temperature controller down with a pair of pliers, however this didn’t accomplish anything. The toilet would continually run when flushed. Again, maintenance attended to the problem promptly and changed the flapper and adjusted the flush arm. The toilet would continue to do the same thing unless you jiggled the handle. No big issues and we lived with it. The pool was great and relaxing. Staff friendly and helpful. The resort is still completing some renovations of its poolside bar and dining. We would definitely visit again in the future.
The property is beautiful and still doing some construction due to the hurricane. We had an amazing weekend at the Diamond Head and plan to return soon!
Fort Meyers is still recovering a bit, but we still had a great trip. Diamond Head is fresh off some remodeling, and we would definitely stay there again.
We were surprised at how well the area has recovered after hurricane Ian in 2022. Yes, there are a lot of missing buildings in the area, but there are a lot of things open. Our hotel was great!
We enjoyed our stay immensely! Property was amazing, The staff could not have been more friendly and helpful. We are already planning our next visit! Keep up the great work Diamond Head!
We had a great time! We stayed here before the hurricane and so happy it was open again with everything we needed. The pool was open, they had a bar, there was a coffee truck, convenience, and easy walk to the heart of the island with all the shops. We wanted bikes across the street and had a wonderful time!
Kathleen
Stayed 4 nights in Apr 2024
8/10 Good
Cassandra
Apr 5, 2024
Liked: Cleanliness, staff & service
The ocean view and balcony was amazing. Liked the pump dispensers in shower. Bed was comfortable with nice over head fan. Would stay again.
Great guest service, nice size rooms and great beachfront. Was a great stay.
Daniel
Stayed 4 nights in Mar 2024
8/10 Good
Stephanie
Traveled with family
Apr 4, 2024
The lack of multiple elevators to the guest rooms made it tedious to go in/out of room. But, it’s all related to the new construction of rebuilding. The staff was very friendly and very helpful.
The property was still recovering from last years hurricane so some facilities missing and the suurounding area really suffered with lack of amenities. However staff were lovely pool area clean and plenty of loungers and we would love to return again to see how the area has rebuilt itself
Janice
Stayed 3 nights in Mar 2024
Response from Neil Hopgood, General Manager on Apr 2, 2024
Hi Janice, thank you for your review, and choosing to stay with us at DiamondHead while supporting the recovery of Ft. Myers Beach. We do hope to see you again!
Vicki at the front desk is amazing! She was so nice and pleasant throughout my stay!
I loved the pool area and beach access. Maybe better fun music at the pool instead of constant country music!
Overall, I had a wonderful experience at the resort!
David
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Apr 2, 2024
Thanks for your fantastic review and your feedback David. We will take note on the music selection at the pool, and will share your compliments with Vicki - she is certainly an asset to our guest service team!
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for your feedback, Janelle. We are working toward reopening our ground floor bar soon and hope to be able to have both restaurants open again later this year.
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thanks for your great rating, Shae! We are pleased to hear you had a great experience at Cabanas Beach Bar & Grille and hope you'll choose to visit again soon.
This was the most wonderful vacation and experience I have had in quite a long time. So family oriented. Staff and visitors were wonderful. I would recommend this place to anyone. Had a fantastic week
Barbara
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Barbara, thank you for your fantastic review! We are pleased know you had a wonderful vacation and appreciate you taking the time to share. We hope you will be our guest again when visiting Ft. Myers Beach.
6/10 Okay
Diana Lynn
Traveled with family
Mar 22, 2024
Under construction noise and dust!
Diana Lynn
Stayed 7 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for your feedback Diana Lynn. We are thankful most construction noise is now completed on our ground floor bar and hope to reopen in the coming weeks. We hope you were able to enjoy the beach and quiet evenings during your stay.
Property was excellent considering this part of Florida had been devastated by a hurricane a year ago
The area properties are slowly trying to return
Paul
Stayed 5 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 25, 2024
Thank you for choosing to stay at DiamondHead, Paul and for your support of our community as we continue recovery. We appreciate you sharing your feedback and 5 out 5 review!
8/10 Good
Christa
Traveled with partner
Mar 16, 2024
Liked: Cleanliness, staff & service, amenities
Nice pool area with bands and great bartender. Easier access from pool to beach area would be nice. Also, there is no outdoor shower to rinse sand off from the beach.
All the rooms have a nice balcony area but ours had the compressor for the a/c which was very loud. Also, people in a room nearby were smoking on their balcony and basically, management said they weren’t supposed to but did nothing about it.
Loved the property. The pool was great along with the atmosphere. The restaurant and bar was good and we liked the entertainment they had. Once the lower bar is finished it will be really great. In the rooms I would suggest adding another mirror for example in the bedroom and additional towel racks in the bathroom. Otherwise we had a fantastic time.
My family and I had a great stay. There was still remodeling going on from the hurricane but it didn’t affect our stay. The hotel was still clean and quiet. It was close to all of the activities but away from the hustle and bustle. We would definitely stay here again.
Nicki
Stayed 3 nights in Mar 2024
6/10 Okay
Jennifer
Traveled with partner
Mar 14, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Stated the “beach bar “ was open. WhT they didn’t say is they turned the restaurant/ bar into this. I Only booked because of the beach bar and my husband and I were beyond disappointed. Considering this was for our 25th wedding annv.Also, everything closes at 9pm. No store . This is definitely not what I consider a “resort”
Jennifer
Stayed 4 nights in Mar 2024
6/10 Okay
lisa
Traveled with family
Mar 13, 2024
Liked: Cleanliness
Disliked: Amenities
This property was still under repair. It also was missing a restaurant. On top of that they were selling day passes to pool etc. No room for actual guests. Poor beach rental program. Horrible traffic. Virtually impossible to get on or off island or go to other areas os Ft. MYERS BEACH.
lisa
Stayed 5 nights in Mar 2024
6/10 Okay
James
Traveled with family
Mar 12, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures on Expedia's and Diamond Head's websites do not reflect the actual post hurricane conditions. A good portion of the common area are still under construction. The pool bar was open on Thursday, but not Friday, Saturday, or Sunday, which is backwards. Since the weekend was the busiest time at the pool.
The staff was great and was very attentive.
James
Stayed 5 nights in Mar 2024
2/10 Terrible
Aimee
Mar 12, 2024
Still needs to rebuild ugly around there no where to eat awful traffic. Very small suites Will never go back!
Aimee
Stayed 4 nights in Mar 2024
10/10 Excellent
Cindy
Mar 11, 2024
Liked: Property conditions & facilities
Cindy
Stayed 4 nights in Mar 2024
Response from Neil Hopgood, General Manager on Mar 12, 2024
Thank you for your 5 out of 5 review, Cindy! We appreciate you choosing to stay at DiamondHead Beach Resort and hope you'll visit again.