Ratings based on 1,090 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
My stay was wonderful and hotel staff was very kind all the time.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Great vacation

Posted Sep 5, 2014
Very pleased with resort, staff and our stay. Very responsive to our needs and comforts. From the bike rentals to the pool and tiki bar and room with balcony overlooking the gulf. Awesome!
Comment from Hotel Management
Sep 9, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us at DiamondHead Beach Resort & Spa. Giving you a fantastic experience and exceeding expectations is what we love to do. I'm pleased to hear you took advantage of our guest bikes, they are a new feature and I'm glad guests are enjoying them. Thank you again and we are already looking forward to seeing you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on beach

Posted Sep 1, 2014
Pros: On the beach
Cons: Better pillows for the bed
All staff friendly, close to town center. Will go to this hotel again
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you very much for staying with us at DiamondHead Beach Resort & Spa. I'm happy to hear you enjoyed our convenient location and glad our staff was able to take great care of you. We truly do strive to give each guest a memorable experience. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, florida

Great hotel, amazing staff

Posted Aug 31, 2014
The staff makes you feel welcome from the moment you check in until you check out. The rooms are beautiful, super clean, with amazing view to the gulf. Loved it!! Highly recommended :)
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Shelly, Thank you so much for staying with us. It sounds like you had a fantastic time. I can't tell you how glad I am to hear that, we truly do strive to give each guest a special experience from the moment they arrive to the time goodbyes are said. Thank you again and we hope to give you another great stay in the future. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Small Beach Resort

Posted Aug 30, 2014
Pros: The location and amenities. Cleanliness. Maître'd who referred us to restaurants and activities and gave us discounts, helpful bell staff.
Cons: Wait staff should call women "m'am" not honey, sweetie or dear. Beach chairs and umbrellas should be available until at least dusk not 5:00.
Location: Great beach location and activities: wave runner dolphin tours, pier and boat fishing, miniature golf, parasailing, outlet shopping.
It had what I was looking for, a small-sized beach front resort with suites (included a living-kitchen-dining combo with microwave and mini fridge and a bedroom) and a great screened balcony with table, chairs and 2 loungers and a super view, beach/pool-side bar-cafe, water sports and close to other attractions, shopping and restaurants. It's also a timeshare and guests can receive resort $ for participating in a sales solicitation (we didn't participate). The kids running the beach rentals/activities could use some hospitality training but generally staff were friendly and helpful.
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Lizzy, Thank you very much for choosing to stay with us during your visit to beautiful Fort Myers Beach. I'm happy we were able to meet and exceed your expectations for a beach side resort. Our large one-bedroom suites with Gulf view really give our guests that "wow" factor and I'm happy to hear you enjoy it. Thank you again and we do hope to see you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great place to vacation.

Posted Aug 26, 2014
Nice hotel. Great staff. Overall just a fun vacation.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear Doreen, Thank you very much for staying with us at DiamondHead Beach Resort & Spa. I'm excited to hear that you had a wonderful experience and glad our staff was able to take great care of you. We always try to exceed your expectations at every opportunity. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Very Nice

Posted Aug 26, 2014
Pros: I would stay at this resort again. The beach and the pool were very nice. The food was good.
Cons: A little more alcohol in the drinks.
Our stay was very nice. I have no complaints about anything.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear D, Thank you very much for staying with us at DiamondHead Beach Resort. I'm happy to hear you had a great experience, your happiness is always our number one goal. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Loved this place - would definitely stay again!

Posted Aug 26, 2014
Pros: Everything!
Cons: The bar closed too early - It seemed to be closed by 9:00pm on a Friday night and our A/C was a little weak.
Location: You really do not even need to leave this resort. We walked down the beach to the pier & ate/drank at a few different places within walking distance
The Diamondhead was beautiful. We walked the beach and checked out other places; which just convinced us we made the right choice. This resort is defintely the nicest in our area. The pool service and pool activities were great. We participated in poolside bingo and poolside hermit crab races - winning a few free drinks. The beach access was great; super close, very clean, and not over crowded; however, we were there during 'off season'. We were put in one of the newly remodled rooms - it was gorgeous, clean, and very comfortable. The only negative that I could come up with was the room just didn't seem to stay cool enough for us. It seemed like the central air conditioning just wasn't keeping up - but we were there on very hot days!! The staff was amazing....We forgot our iPhone charger and the girl at the front desk was kind enough to let us borrow her own personal one for a few hours. We were there "off season" and everything seemed to closed very early - there is no night life - but we adjusted. It wasn't just our hotel bar, it seemed like every bar and resturaunt closed by 10:00pm or 12:00am. We never did see the Trolley we heard about, but also it stopped running by 9:00pm.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear Kelly, Thank you very much for staying with us and for taking the time to give us your wonderful feedback. I'm pleased to hear you had a great time and enjoyed the Fort Myers Beach area. It's a special island and we love sharing it with everyone. Our pool activities are always popular, congratulations on winning a few free drinks! Thank you again for choosing to stay with us and we do hope to see you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Posted Aug 16, 2014
We had a wonderful time at Diamondhead Resort. The staff was extremely friendly and eager to please. Loved the location, free bicycle use, Cabana Bar and Grill beachside and the amazing beach views from our huge balcony. Plenty of coupons were provided at check-in for drinks, meals, etc at the resort. We sat through a time share presentation in exchange for resort credit, which was definitely worth the time.
Comment from Hotel Management
Aug 19, 2014 by SunStreamResorts, Hotel Management
Dear Nancy, Thank you very much for staying with us and for taking the time to let us know you had a wonderful experience. Your happiness is our top priority. I'm happy to hear our staff did a great job of taking care of you, we want our guests to feel more like family then just a room number. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was on the beach; great view nice pool.

Posted Aug 15, 2014
Pros: Nice views, beach and facilities.
Cons: No.
Location: Located on the "strip" gave us access to a variety of bars, restaurants and entertainment.
Restaurnat, bars, pool and facilities were very nice. The entrance was truncated to accommodate under building parking, which was a detraction. The room was clean and divided into a kitchenette and family style room and a bedroom. Both rooms opened to a large lanai. The staff was nice and friendly. The facilities were clean and comfortable.
Comment from Hotel Management
Aug 19, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you for staying with us at DiamondHead Beach Resort and Spa on beautiful Fort Myers Beach. I'm pleased to hear you had a wonderful experience and glad you enjoyed the grounds and restaurants. Our main lobby is located above the parking for safety and insurance reasons. You'll find the majority of homes and hotels right on the beach are raised like this. Thank you again for staying with us and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager