Ratings based on 1,102 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Aberdeen, UK

Expensive for what you get

Posted Oct 12, 2014
Pros: Staff and food
Cons: Decor and price
Location: 5 minute walk to an area of shopping/eateries etc. only other hotels immediately adjacent.
Great staff and food. Small clean room, but very expensive for what we got. Good Tv picture and stations. External hallways on room floors were very dark and dingy. This hotel developed on very small footprint of land so felt somewhat claustrophobic. Small pool. Right on the (clean) beach but sea here not quite as blue as photos suggest was a murky grey colour. I note that hotel group seems to own many similar hotels in the area which possibly explains similar pricing of all hotels (expensive for what you get). Paid for a gulf view room, which did provide a view of gulf, but also of many of the balconies of adjacent rooms and thus their guests (not quite the point). This was our first experience of Fort Myers Beach having decided to spend a few days here after a holiday in Orlando. Fort Myers is totally overdeveloped in my view so that plus not quite a nice a beach as I had expected plus high room costs for what we got means we would not return.
Comment from Hotel Management
Oct 16, 2014 by SunStreamResorts, Hotel Management
Dear John, Thank you very much for choosing to stay with us and for taking the time to give us your feedback. Our one-bedroom suites are much larger than your normal hotel room, we give guests a complete living room, kitchenette, large balcony, and separate bedroom. The Gulf of Mexico does have seasons just like the weather. We are currently in the rainy season so the water does turn darker, but in the spring and summer the water is a gorgeous blue-green color that we know you would enjoy. We believe Fort Myers Beach is a special place that is very charming, not over-developed like Daytona, Fort Lauderdale or Miami. We are a special spot that many people love. Thank you again for staying with us and we do hope to serve you again in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2014
Directly on the beach, nice beach bar, good food in hotel restaraunt, very nice clean rooms with good sized kitchenette, 5-10 minute walk to Times Square. Only con, didn't want to hear about the time share opportunities!
5 out of 5
Recommended
for Everyone
by A verified traveler from Jax Beach, FL

Excellent hotel - no complaints at all.

Posted Oct 4, 2014
Pros: Everything.
Cons: Nothing
Location: Excellent location not far from restaurants, bars and shops.
Staff very professional and friendly. Loved the large balcony and suite very comfortable. Great view of Gulf and city.
Comment from Hotel Management
Oct 7, 2014 by SunStreamResorts, Hotel Management
Dear Ramona, Thank you very much for choosing to stay with us at DiamondHead Beach Resort & Spa on beautiful Fort Myers Beach. Nothing makes me happier than knowing our staff was able to help give you a great experience. Your happiness is always our number one goal. I'm pleased to hear that you enjoyed your suite and large balcony as well. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

five stars

Posted Oct 2, 2014
Awesome!!!! Clean, big, every room has excellent views of beach. Friendly awesome staff! This was my second stay here. I will for sure be going back and recommending this place!
Comment from Hotel Management
Oct 7, 2014 by SunStreamResorts, Hotel Management
Dear Sherri, Thank you very much for staying with us again and for taking the time to give us such a wonderful review. I'm excited to hear that you had another fantastic experience and enjoyed your beach-view suite. There's nothing like sitting out on your balcony and watching the pelicans fly by and the waves roll ashore. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Loughborough ,Leics

Great hotel

Posted Sep 28, 2014
Pros: Everything was good.
Cons: Just a little walk along the beach from Fort Myers centre but a pleasant walk along the beach.
One of the best hotels we have stayed in.Well kept ,plenty of facilities, friendly staff. We were upgraded to a suite with a separate bedroom, living room , a good bathroom & the biggest balcony we have ever had, all on the beach front. What more could you ask for.
Comment from Hotel Management
Oct 4, 2014 by SunStreamResorts, Hotel Management
Dear Phil and Jane, Thank you very much for staying with us during your visit to beautiful Fort Myers Beach. I'm pleased to hear you enjoyed your upgraded room, large balcony and wonderful beach front view. We really do strive to exceed your expectations at every opportunity. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
My stay was wonderful and hotel staff was very kind all the time.
Comment from Hotel Management
Sep 23, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us at DiamondHead Beach Resort and Spa. I'm pleased to hear that you enjoyed a wonderful stay and glad our staff was a big reason why. We truly do strive to give each guest a special experience. Thank you again. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Great vacation

Posted Sep 5, 2014
Very pleased with resort, staff and our stay. Very responsive to our needs and comforts. From the bike rentals to the pool and tiki bar and room with balcony overlooking the gulf. Awesome!
Comment from Hotel Management
Sep 9, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us at DiamondHead Beach Resort & Spa. Giving you a fantastic experience and exceeding expectations is what we love to do. I'm pleased to hear you took advantage of our guest bikes, they are a new feature and I'm glad guests are enjoying them. Thank you again and we are already looking forward to seeing you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on beach

Posted Sep 1, 2014
Pros: On the beach
Cons: Better pillows for the bed
All staff friendly, close to town center. Will go to this hotel again
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you very much for staying with us at DiamondHead Beach Resort & Spa. I'm happy to hear you enjoyed our convenient location and glad our staff was able to take great care of you. We truly do strive to give each guest a memorable experience. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, florida

Great hotel, amazing staff

Posted Aug 31, 2014
The staff makes you feel welcome from the moment you check in until you check out. The rooms are beautiful, super clean, with amazing view to the gulf. Loved it!! Highly recommended :)
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Shelly, Thank you so much for staying with us. It sounds like you had a fantastic time. I can't tell you how glad I am to hear that, we truly do strive to give each guest a special experience from the moment they arrive to the time goodbyes are said. Thank you again and we hope to give you another great stay in the future. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Small Beach Resort

Posted Aug 30, 2014
Pros: The location and amenities. Cleanliness. MaƮtre'd who referred us to restaurants and activities and gave us discounts, helpful bell staff.
Cons: Wait staff should call women "m'am" not honey, sweetie or dear. Beach chairs and umbrellas should be available until at least dusk not 5:00.
Location: Great beach location and activities: wave runner dolphin tours, pier and boat fishing, miniature golf, parasailing, outlet shopping.
It had what I was looking for, a small-sized beach front resort with suites (included a living-kitchen-dining combo with microwave and mini fridge and a bedroom) and a great screened balcony with table, chairs and 2 loungers and a super view, beach/pool-side bar-cafe, water sports and close to other attractions, shopping and restaurants. It's also a timeshare and guests can receive resort $ for participating in a sales solicitation (we didn't participate). The kids running the beach rentals/activities could use some hospitality training but generally staff were friendly and helpful.
Comment from Hotel Management
Sep 4, 2014 by SunStreamResorts, Hotel Management
Dear Lizzy, Thank you very much for choosing to stay with us during your visit to beautiful Fort Myers Beach. I'm happy we were able to meet and exceed your expectations for a beach side resort. Our large one-bedroom suites with Gulf view really give our guests that "wow" factor and I'm happy to hear you enjoy it. Thank you again and we do hope to see you back in the future. Sincerely, Neil Hopgood - General Manager