Ratings based on 1,082 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great place to vacation.

Posted Aug 26, 2014
Nice hotel. Great staff. Overall just a fun vacation.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear Doreen, Thank you very much for staying with us at DiamondHead Beach Resort & Spa. I'm excited to hear that you had a wonderful experience and glad our staff was able to take great care of you. We always try to exceed your expectations at every opportunity. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Very Nice

Posted Aug 26, 2014
Pros: I would stay at this resort again. The beach and the pool were very nice. The food was good.
Cons: A little more alcohol in the drinks.
Our stay was very nice. I have no complaints about anything.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear D, Thank you very much for staying with us at DiamondHead Beach Resort. I'm happy to hear you had a great experience, your happiness is always our number one goal. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Loved this place - would definitely stay again!

Posted Aug 26, 2014
Pros: Everything!
Cons: The bar closed too early - It seemed to be closed by 9:00pm on a Friday night and our A/C was a little weak.
Location: You really do not even need to leave this resort. We walked down the beach to the pier & ate/drank at a few different places within walking distance
The Diamondhead was beautiful. We walked the beach and checked out other places; which just convinced us we made the right choice. This resort is defintely the nicest in our area. The pool service and pool activities were great. We participated in poolside bingo and poolside hermit crab races - winning a few free drinks. The beach access was great; super close, very clean, and not over crowded; however, we were there during 'off season'. We were put in one of the newly remodled rooms - it was gorgeous, clean, and very comfortable. The only negative that I could come up with was the room just didn't seem to stay cool enough for us. It seemed like the central air conditioning just wasn't keeping up - but we were there on very hot days!! The staff was amazing....We forgot our iPhone charger and the girl at the front desk was kind enough to let us borrow her own personal one for a few hours. We were there "off season" and everything seemed to closed very early - there is no night life - but we adjusted. It wasn't just our hotel bar, it seemed like every bar and resturaunt closed by 10:00pm or 12:00am. We never did see the Trolley we heard about, but also it stopped running by 9:00pm.
Comment from Hotel Management
Aug 29, 2014 by SunStreamResorts, Hotel Management
Dear Kelly, Thank you very much for staying with us and for taking the time to give us your wonderful feedback. I'm pleased to hear you had a great time and enjoyed the Fort Myers Beach area. It's a special island and we love sharing it with everyone. Our pool activities are always popular, congratulations on winning a few free drinks! Thank you again for choosing to stay with us and we do hope to see you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Posted Aug 16, 2014
We had a wonderful time at Diamondhead Resort. The staff was extremely friendly and eager to please. Loved the location, free bicycle use, Cabana Bar and Grill beachside and the amazing beach views from our huge balcony. Plenty of coupons were provided at check-in for drinks, meals, etc at the resort. We sat through a time share presentation in exchange for resort credit, which was definitely worth the time.
Comment from Hotel Management
Aug 19, 2014 by SunStreamResorts, Hotel Management
Dear Nancy, Thank you very much for staying with us and for taking the time to let us know you had a wonderful experience. Your happiness is our top priority. I'm happy to hear our staff did a great job of taking care of you, we want our guests to feel more like family then just a room number. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was on the beach; great view nice pool.

Posted Aug 15, 2014
Pros: Nice views, beach and facilities.
Cons: No.
Location: Located on the "strip" gave us access to a variety of bars, restaurants and entertainment.
Restaurnat, bars, pool and facilities were very nice. The entrance was truncated to accommodate under building parking, which was a detraction. The room was clean and divided into a kitchenette and family style room and a bedroom. Both rooms opened to a large lanai. The staff was nice and friendly. The facilities were clean and comfortable.
Comment from Hotel Management
Aug 19, 2014 by SunStreamResorts, Hotel Management
Dear Guest, Thank you for staying with us at DiamondHead Beach Resort and Spa on beautiful Fort Myers Beach. I'm pleased to hear you had a wonderful experience and glad you enjoyed the grounds and restaurants. Our main lobby is located above the parking for safety and insurance reasons. You'll find the majority of homes and hotels right on the beach are raised like this. Thank you again for staying with us and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Close to beach, shops and restaurants!

Posted Aug 6, 2014
Pros: The staff were all friendly, every last one that we met.
Cons: The ocean was very murky, which was out of anyone's control.
Location: Trolley, grocery store, restaurants, shopping.
This was our first time staying at Diamondhead and we plan to be return again next year! The property and hotel are all well maintained and the room was very modern. The staff was very accommodating, even came promptly to fix the air conditioning, we were cool again in no time! The balcony was screened in so there was no worry about bugs. Most everything you need is in walking distance, or if you prefer, you can take the trolley for 50 cents a person!! The beach is clean and not at all overcrowded. Had a great experience and can't wait to go back!
Comment from Hotel Management
Aug 12, 2014 by SunStreamResorts, Hotel Management
Dear Cindy, Thank you so much for staying with us at DiamondHead Beach Resort & Spa. Giving you a fantastic Fort Myers Beach vacation is always our top goal and I'm excited to hear that we were able to give you just that. I'm happy to hear that our staff did a great job of taking care of you and fixing your AC unit promptly. We truly strive to exceed your expectations at every opportunity. Thank you again and we are looking forward to seeing back next year. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Naples, FL

recommended by a friend.

Posted Aug 2, 2014
Pros: It was good to have an adjoining room arrangement and I liked the set-up of the rooms. Not a lot of brick a brace but fully accessorized.
Cons: I saw no need for improvement
Location: We walked to a nearby dinner and shops.
I found your hotel to be clean and welcoming. I was entertaining my four teen age grandsons and since they are all athletic I need action on the beach. They joined a volley ball team and really worked off some energy. The food was great and the help very friendly.
Comment from Hotel Management
Aug 6, 2014 by SunStreamResorts, Hotel Management
Dear Grandma Jenny, Thank you very much for choosing to stay with us at DiamondHead Beach Resort & Spa on Fort Myers Beach. I'm happy to hear you and your grandsons had a wonderful experience and were able to take advantage of the many beach activities we offer. You're happiness is always our number one goal. Thank you again and we do hope to see you back in the near future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!

Posted Jul 29, 2014
Pros: Beach, Pool
Cons: N/A
Great hotel with view of the beach! The kitchenette made our stay at this hotel very convenient. Grocery stores and restaurants are nearby and you can do some great trips to nearby Sanibel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chcago,il

Misrepresentation on the room views

Posted Jul 17, 2014
Pros: we have been there 5 times and this was the first time i was not happy with the room.
When i booked the room it was listed as a multiple view which in my understanding would be the Gulf and the pool. we have stayed here before so i thought i knew the layout and what the views would be. my reservation was for a Premium Room , 1 Bedroom, Multiple view, the view was of the main street and a portion of the beach when we asked at the front desk they told us that was one of the multiple view rooms and they were all booked up and that was the only room available ( even though i booked the room 3 months in advance) 2 days later after getting the kitchen exhaust on the balcony every day we switched rooms at an additional cost once it was available. when we approched the management again about the original room they informed us that they never had a complaint about this which we did not believe.
Comment from Hotel Management
Jul 22, 2014 by SunStreamResorts, Hotel Management
Dear Mike, Thank you for staying with us and for taking the time to give us your feedback. I do apologize for the mix up about the rooms, your happiness is always our top priority and we want to do everything we can to give you a fantastic experience. This is completely our fault and I'm going to look into the situation so something like this doesn't happen again. Again, thank you for staying with us and we do hope to see you back in the future. Sincerely, Neil Hopgood - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Immaculate Resort with excellent staff, amenities

Posted Jul 10, 2014
Pros: Friendly, helpful staff. Great ambiance and comfortable, beautiful furnishings.
Cons: The floor ice machine ran low sometimes.
Location: Sunning and beach activities. SeaDo rentals, complimentary bicycles. Near by night life and cities of Fort Myers and Fort Myers Beach.
Friendly, helpful staff with clean and well appointed rooms and ansillary services. The hotel is situated on the Gulf of Mexico with it's captive beach and adjacent pools. Excellent restaurants and supportive staff. Would stay there again!!
Comment from Hotel Management
Jul 15, 2014 by SunStreamResorts, Hotel Management
Dear Dick, Thank you very much for staying with us at DiamondHead Beach Resort & Spa. I'm excited to hear that you enjoyed your stay with us and happy your staff did a great job taking care of you. We truly do strive to exceed your expectations at every opportunity. Thank you again and we do hope to see you back soon. Sincerely, Neil Hopgood - General Manager