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Rating 10 - Excellent. 663 out of 1005 reviews" "
10 - Excellent
663
Rating 8 - Good. 193 out of 1005 reviews" "
8 - Good
193
Rating 6 - Okay. 80 out of 1005 reviews" "
6 - Okay
80
Rating 4 - Poor. 39 out of 1005 reviews" "
4 - Poor
39
Rating 2 - Terrible. 30 out of 1005 reviews" "
2 - Terrible
30
8.8/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Brian
Mar 28, 2024
The staff was very helpful, and the breakfast was great.
The property was very nice, the pool was clean, and the rooms were clean as well. what we didn't like was the food. Might have been the worst hotel breakfast food we have ever had.
The check in staff were all very friendly and helpful. Our room was attended to daily.
A few areas of the facility could have been better maintained: garbage near the fence in the pool area, walls around trash cans, etc
One of the staff, Danny King, was welcoming and very helpful. Enjoyed the staff we came in contact with! The breakfast buffet/drink area was kept clean and stocked. Overall a great stay!
The toilet seat did not fit the toilet. (Too small). No wash cloths in room 315 one day. Laundry left on floor near elevator overnite. The receptionists were good, great on check in. Dining and bar staff outstanding! All were very helpful.
We just love the homey feel of the property. The friendliness of the staff, the cleanliness, the work out area... so many positives.
Carol
Stayed 7 nights in Feb 2024
Response from Tacianie Richard on Feb 23, 2024
We thank you for your feedback, as we thrive every day to meet our guest's needs. We hope to see you again in the future.
6/10 Okay
Brian
Feb 20, 2024
Disliked: Property conditions & facilities
The property is dated and not a clean as I had hoped. Wasn’t bad just wasn’t great.
Brian
Stayed 1 night in Feb 2024
Response from Tacianie Richard on Feb 23, 2024
We thank you for your feedback, as we thrive every day to meet our guest's needs and we are very sorry that we did not meet your expectations. We hope to see you again in the future.
What I didn’t like was the 2 bed room needs up date and someone stole the blow dryer and I ask for another and they give me a really messed up one the room had a mosquitos the beds where super small
Marilyn
Stayed 1 night in Feb 2024
Response from Tacianie Richard on Feb 23, 2024
We thank you for your feedback, as we thrive every day to meet our guest's needs and we are very sorry that we did not meet your expectations. We hope to see you again in the future.
8/10 Good
Robert
Feb 16, 2024
Good location for our needs. A little outdated and some worn furniture needing an upgrade, but otherwise facility was good. Bar reception server was sometimes overwhelmed, and worked alone, but always was friendly and accommodating.
Robert
Stayed 6 nights in Feb 2024
Response from Tacianie Richard on Feb 17, 2024
Thank you for choosing our hotel & your feedback is very important to us.
2/10 Terrible
Brendan
Feb 16, 2024
Disliked: Property conditions & facilities
Brendan
Stayed 1 night in Feb 2024
Response from Tacianie Richard on Feb 23, 2024
We thank you for your feedback, as we thrive every day to meet our guest's needs and we are very sorry that we did not meet your expectations. We hope to see you again in the future.
Great property,breakfast was awesome and delicious with good variety. Fresh made omlettes,pastrys,etc and all you can eat ! Pool and hot tub were clean. Enjoyed the comedy club and evening drinks and snacks. I will stay here again.
Donna
Stayed 2 nights in Feb 2024
Response from Tacianie Richard on Feb 17, 2024
Thank you for choosing our hotel & your feedback is very important to us.
The complimentary breakfast is great - lots of hot and cold options, and the scrambled eggs are actually good (not like rubber as on many buffets). Our room was clean and had plenty of space to stretch out. Only complaint is that the hair conditioner bottle was empty and there aren’t very many towels provided in the room. I noticed in other reviews that the shampoo or conditioner bottles were empty. They should replace them with clear bottles so that housekeeping knows when to refill them.
Danielle
Stayed 1 night in Jan 2024
Response from Tacianie Richard on Feb 17, 2024
Thank you for choosing our hotel & your feedback is very important to us.
The hotel was awesome will definitely stay there again. All staff were great. Alex and Alexis at the front desk were awesome.
The only thing that we disliked and that is only our own opinion was the omelets werer very over cooked.
Pamela
Stayed 6 nights in Dec 2023
Response from Arturo Bonetti - Front Office Manager on Jan 10, 2024
Thank you so much for your kind words, we are happy you enjoyed your stay!
Great hotel! Comfy big rooms, heated outdoor pool (used in 65° weather roughly), hot tub, decent fitness room, amazing breakfast, reception 1.5 hour is great!, friendly staff. Slightly dated but amenities are worth it.