Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

IMPROVING WHAT SHOULD BE DONE

Posted Apr 15, 2014
Pros: CONVENIENCE TO LOCATION WE NEEDED.
Cons: FOOD QUALITY NEEDS IMPROVEMENT, AS WELL AS SELECTION.THIS INCLUDES BREAKFAST.
IN SELECTING A SHERATON FACILITY, I WOULD EXPECT A HIGHER DEGREE OF COMFORT, MORE UP TO DATE FURNISHINGS.THIS FACILITY NEEDS UPGRADING TO THE NEXT LEVEL.
5 out of 5
Recommended
for Everyone
by Tiss from St. Louis, MO

Incredible staff and service!

Posted Mar 19, 2014
THIS PLACE IS FULL OF HAPPY, FRIENDLY PEOPLE WANTING TO PROVIDE GOOD SERVICE TO THEIR GUESTS!! A manager, John, was outside when I parked and immediately offered to carry my bags in (before I even popped the trunk to get them out!) I declined saying it had wheels so I was fine. After seeing the size of my suitcase he insisted - and carried it to the front desk. We chatted on the way, he was both friendly and funny. A couple hours later he came by the bar where I was having a drink to see how my room was and if there was anything else I needed, and chatted for a bit as I was sitting alone. He was very nice and very professional. The 2 bartenders were also incredibly friendly and the service was great!! The room was very nice and clean. The front desk staff was smiling and friendly as well and asked me if there was any other service like wake up calls or anything that I might need, and said if I later needed anything not to hesitate to call them. Everyone seemed genuinely happy and upbeat and had a smile. It put me in a happier mood to be surrounded by so much great service and friendly people. I was impressed!! I only booked one night and asked if I could extend my stay for another but the hotel was booked. I can see why!! I would definitely recommend it to anyone going to the Ft. Myers area!! Great location too - close to the airport, JetBlue Park (Fenway South), Hammond Field, restaurants, bars, the highway, etc and very easy to find.
3 out of 5
by Retired

Convenient near airport

Posted Feb 23, 2014
Okay stay for one night before flight. Room was modern and pleasant enough. The pool was disappointing, stuck between the parking lot, the street and the back door to the kitchen.
2 out of 5
by A verified traveler

Overview

Posted Feb 19, 2014
Wi-Fi was extremely poor and shower/tub Was ankle deep in water due to poor drainage/drain. Front desk was somewhat receptive tommy concerns!!
4 out of 5
Recommended
for Families
by Karl from Central Florida Resident

Hotel is very close to the Airport, FGCU...

Posted Feb 15, 2014
Pros: Location... to I-75 and Daniels Parkway, Hospital, restaurants and Town Center...
Cons: Restaurant was small but accommodating with limited menu. All Ok, folks are friendly.
Location: again Location
Check in and Check out was easy, with the Expedia app.
3 out of 5
Recommended
by A verified traveler

Walls paper thin

Posted Jan 12, 2014 on Hotels.com
Hotel is close to the airport and also where there are lots of restaurants. However the walls are paper thin and you can hear people in adjoining rooms. This kept me awake as the person on one side snored loudly and the couple on the other side were very active.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by philip g from nyc

top notch!

Posted Dec 8, 2013 on Hotels.com
completely satisfied
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2013
Nice stay, no complaints. Much better than many hotel chains costing the same, or even more. Will most certainly stay here again.
5 out of 5
Recommended
for Everyone
by Chris from London

All great

Posted Nov 26, 2013
Quality bedding and stylish interiors. Everything was clean and new. The receptionist was very kind to give us the room we asked for under 'special requests' of our Expedia booking. The washer and dryer are too cheap for only £1, I'd even pay £3. The only thing that did not work was our bathroom's extractor fan and the WiFi signal was weak when laying in bed, but this is just detail which I relayed to the receptionist when we left. I would love to stay here again! Many thanks