Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Harry from Canada

Desk Staff

Posted Jun 23, 2014
Pros: The location was what I was seeking. It was clean and comfortable
Location: The dining room was not inviting so we walked around the corner to Cracker Barrel for a delicious dinner.
On arrival I asked for a 6am transport to the airport. The next morning it was NOT there and the desk said that it would be here in a few minutes. He went to the phone and soon the vehicle was there. The driver apologised profusely that she did not get any calls until a few minutes ago. Obviously the clerk lied to me!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service,

Posted Jun 7, 2014
They upgraded my room to a king suite without asking. Very comfortable and roomy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Posted Jun 7, 2014
Cons: Fix ice machine, program tv
Location: Very close to the airport
Appears to be new. Ice machine did not work, had to go to a lower floor. TV was not programed. Room itself was excellent. Staff very warm
4 out of 5
Recommended
for Everyone
by Rafael from Deltona Fl

Nice clean hotel

Posted May 19, 2014
Only stayed at the hotel for one night, found a very comfortable and clean room compared to other hotels in the same area.
5 out of 5
Recommended
for Everyone
by gio from Mia

Nice hotel close to the city ,

Posted May 18, 2014
Good location easy to find, nice employees familiar ambience
4 out of 5
Recommended
for Business Travelers
by craig from Bradenton, FL

Great central location

Posted May 5, 2014
Pros: It was conveniently located to everything
Cons: no
Location: We were on a golf trip. Golf, food, etc. were all close.
Everything was as expected. Clean, convenient and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fort rock

Posted Apr 28, 2014
Close to jet blue stadium refrigerator stopped working over night food spoiled ...but they made up for it do over all it's nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel to airport

Posted Apr 16, 2014
Pros: Comfy beds
Cons: The grilled chicken sandwich was dry & tough.
Location: Close to the airport & not far from the beach.
Everything was great. Only spent one night there.
3 out of 5
Recommended
for Everyone
by A verified traveler

IMPROVING WHAT SHOULD BE DONE

Posted Apr 15, 2014
Pros: CONVENIENCE TO LOCATION WE NEEDED.
Cons: FOOD QUALITY NEEDS IMPROVEMENT, AS WELL AS SELECTION.THIS INCLUDES BREAKFAST.
IN SELECTING A SHERATON FACILITY, I WOULD EXPECT A HIGHER DEGREE OF COMFORT, MORE UP TO DATE FURNISHINGS.THIS FACILITY NEEDS UPGRADING TO THE NEXT LEVEL.
5 out of 5
Recommended
for Everyone
by Tiss from St. Louis, MO

Incredible staff and service!

Posted Mar 19, 2014
THIS PLACE IS FULL OF HAPPY, FRIENDLY PEOPLE WANTING TO PROVIDE GOOD SERVICE TO THEIR GUESTS!! A manager, John, was outside when I parked and immediately offered to carry my bags in (before I even popped the trunk to get them out!) I declined saying it had wheels so I was fine. After seeing the size of my suitcase he insisted - and carried it to the front desk. We chatted on the way, he was both friendly and funny. A couple hours later he came by the bar where I was having a drink to see how my room was and if there was anything else I needed, and chatted for a bit as I was sitting alone. He was very nice and very professional. The 2 bartenders were also incredibly friendly and the service was great!! The room was very nice and clean. The front desk staff was smiling and friendly as well and asked me if there was any other service like wake up calls or anything that I might need, and said if I later needed anything not to hesitate to call them. Everyone seemed genuinely happy and upbeat and had a smile. It put me in a happier mood to be surrounded by so much great service and friendly people. I was impressed!! I only booked one night and asked if I could extend my stay for another but the hotel was booked. I can see why!! I would definitely recommend it to anyone going to the Ft. Myers area!! Great location too - close to the airport, JetBlue Park (Fenway South), Hammond Field, restaurants, bars, the highway, etc and very easy to find.