Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Great Location near RSW Airport. Very Clean and very helpful. I would definitely stay there again.
Comment from Hotel Management
Mar 23, 2015 by Brian Holly-Managing Director, Hotel Management
Thank you for your nice comments on our hotel. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Good place to stay

Posted Feb 11, 2015
The rooms were very nice and clean. Heated pool, and a great out door sitting area. Close to the interstate, but you couldn't hear the cars. You couldn't hear your neighbors either, it was great. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom n

Nice place to stay

Posted Feb 9, 2015
Great hotel. Facilities are nice. Loved the fire pit. Staff super nice. Would stay again.
Comment from Hotel Management
Mar 6, 2015 by Brian, Hotel Management
Dear Gypsy Girl, it is rewarding for us to know that an extra touch like the fire pit helped to make your visit memorable. Hope you return soon. Brian
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Convenient to airport

Posted Feb 8, 2015
Property staff were very friendly. Location convenient to airport and the Gulf Coast shopping and dining complex.
Comment from Hotel Management
Mar 6, 2015 by Brian, Hotel Management
Dear Barry, very much appreciate your favorable review of our staff and location. Hope you come back and see us again. Brian
4 out of 5
Recommended
for Everyone
by A verified travelerfrom So California

Airport close clean, efficient and comfortable.

Posted Feb 8, 2015
Hotel is relatively new and so it is clean. Staff is accommodating and efficient. Has a full service restaurant and bar. Nice breakfast buffet but extra , I. e., not in room rate. Overall thought rate was a bit pricey.
Comment from Hotel Management
Mar 6, 2015 by Brian, Hotel Management
Dear Clark, thanks for your comprehensive review of our staff and amenities. We continue to strive to value-add, we always want to be worth the price you pay.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Cigarette Smoke Beware

Posted Jan 30, 2015 on Hotels.com
I didn't start off on the right foot with them. I specifically asked for a non-smoking King Bed room for one. Once I walked into the room, it had a terrible stench of cigarette smoke. I asked for another room, and they switched me to a double with full beds only. Everything else was fine about the hotel, but I am very unhappy with not getting the non-smoking King bed room I reserved.
Comment from Hotel Management
Apr 11, 2015 by Brian, Hotel Management
Dear Traveler, very sorry you received a room in which a guest smoked (against our policies as a non-smoking hotel.) Our housekeeping staff should have reported the stench of cigarette smoke. we will make sure we make this up to you next time you visit with us. Brian
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

Fine stay for one night

Posted Jan 5, 2015 on Hotels.com
Fine hotel. Not the best location. Headed pool that our kids loved. Breakfast was to expensive and not very good.
Comment from Hotel Management
Apr 11, 2015 by Brian, Hotel Management
So happy that you felt we have a fine hotel! Our location (2 miles from airport, across street from a million square foot mall) is usually convenient for guests, please let us know next time how we can improve the location for you as we do offer shuttle vans around the area as well.
4 out of 5
Recommended
for Families
by Dennisfrom Stockholm

Nyårsafton

Posted Jan 4, 2015 on Hotels.com
Två nätter i Fort Mayers, varav en var nyårsafton. Champagne på tolvslaget och Blody Mary frukost på morgonen. Enkelt men trevlig stämning. Hotellet underbemannat. Långsam service.
3 out of 5
Recommended
for Families
by ginafrom Naples

Hotel dirty

Posted Jan 4, 2015 on Hotels.com
Our hotel room was dirty. Bathroom wasn't very clean and there was a lot of dust in the room. Could see rings from cups on the desk.
Comment from Hotel Management
Apr 11, 2015 by Brian, Hotel Management
Dear Ms. Gina, so sorry for not meeting your expectations and our normal level of cleanliness. I will share your comment with our housekeeping staff and utilize it as a teachable moment.