“Excellent customer service”
When I first called to let the hotel know I would be late, the attendent was very personable. Later, I called for directions, and Ron (a different attendent) was great with helping us, and again, very personable. We had a minor problem with our room key not working the first time, and he came right up to the room with us to make sure we could get in ok.
The only negative comment I have is that I may have had trouble locating the hotel without directions, as the sign was difficult to see from the road, or maybe that's just because we checked in at 1:00am. LOL