Ratings based on 888 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
Would like to do it again............................
Comment from Hotel Management
Jan 27, 2015 by South Seas Island Resort, Hotel Management
Thanks for staying with us and we hope to see you again. With warm regards, Neil Swetz Dir of Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Great facilities and beach

Posted Dec 27, 2014
Wonderful place for a wedding Beautiful setting Nature at its best Beach is super Staff is excellent Captiva is sweet Starbucks is convenient Spa needs help Pools are lovely
Comment from Hotel Management
Dec 30, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your experience. We're glad you enjoyed your time with us on Captiva Island and we look forward to welcoming you back. With warm regards, Neil Swetz Dir of Guest Services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate ny

Nice place to relax for a few days

Posted Dec 26, 2014
Pros: Staff were friendly and courteous.. Beach is beautiful, pools comfortable and many opportunities for entertainment ( fishing, kayak, paddle board) .
Cons: Breakfast options...something in between and significant and large buffet and the ships store.
Location: Lovely setting,,, perfect get away
The goal was a break from the northeast winter,.. Some time to relax in the sun and think about little other than which book to read. Goal achieved!
Comment from Hotel Management
Dec 30, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying at South Seas Island Resort and sharing your experience. We're glad we could help you achieve your well-earned R&R. We look forward to welcoming you back soon. With warm regards, Neil Swetz Dir of Guest Services, South Seas Island Resort
3 out of 5
Recommended
for Everyone
by A verified traveler

Loved the Pool Complex and Beaches...

Posted Dec 24, 2014
Pros: Pools and Beaches
Cons: Customer Service and Quality of Villa
Location: Went to Shell Museum, Drove through Ding Darling Wildlife Refuge, ate at Bubble Room, RC Otters and Mucky Duck.
We stayed in a one bedroom Beach Villa. The Villa itself was okay, middle of the road, did not blow us away by any means. However, other resort amenities made up for the lack of love we had for the villa... we loved their pool complex in the North campus area and the beaches were great! I wonder if the hotel rooms are better than the villas, as the North area of the resort with the hotel and pool complex was much nicer than South campus with the villas… Customer service was middle of the road. We had four people in our room and the maid service usually only left 2 to 3 bath towels. Every evening we would request more towels and they usually brought less than what we requested. One day we found a note saying our room was serviced by a pest control company. Was a little nervous as we had kids stuff and food sitting all around our room. Hoping none of that got sprayed… would have been nice to know ahead of time so we could pack up or move our stuff accordingly. Harbourside Grill was very good, enjoyed the Captiva Ribeye The Holiday walk they put on was really cute for the kids… Jolly Trolley rides, Visit with Santa, face painting, cotton candy, smores, fake snow, etc… Kids also enjoyed the daily craft (was usually $10 per child) Overall we really enjoyed our trip and did not want to leave.
Comment from Hotel Management
Dec 30, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your review. I apologize that we did not get the head count right in your room and did not provide the necessary amount of towels, we will be sure to learn from your experience and provide better service next time you visit. Don't worry about the pest control - everything we use is safe for our guests and the environment. Thanks again for staying with us and we hope to see you again. With warm regards, Neil Swetz Dir of Guest Services
3 out of 5
Recommended
for Everyone
by A verified travelerfrom market drayton uk

Great setting but care needed to what room booked

Posted Dec 20, 2014
Pros: The beach and marina.
Cons: Needs a bar that does normal food Fahrenheit that is open after 9pm
Location: Location is excellent with a large long beach and plenty of wildlife.
A great setting for a hotel set over 2 miles of land.We booked a special deal with Expedia which gives a tennis villa room for 2 persons with breakfast.The word villa is misleading in my opinion as the accommodation consists of 1 bedroom with small sitting area and kitchenette.There is a balcony but from what I could see very few tennis villas have any view.I would suggest anyone staying upgrades to sea view or marina accommodations which are in different parts of the resort.On the plus side the staff were most helpful and friendly.The beach of the hotel is fantastic.Beware of resort fees and taxes.
Comment from Hotel Management
Dec 30, 2014 by South Seas Island Resort, Hotel Management
Thank you for choosing to stay with us and sharing your experience. Please know we are happy to assist you finding the right accommodation for your next visit. With warm regards, Neil Swetz Dir of Guest Services
3 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando

Posted Dec 20, 2014
Location good needs serious updating and renovating
Comment from Hotel Management
Dec 30, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your review. We will continue to improve upon our accommodations and amenities to ensure your next visit is even better. With warm regards, Neil Swetz Dir of Guest Services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ct

Posted Dec 17, 2014
We spent 6 days in the tennis villas, pleasant, enjoyable stay but theses villas are away from everything and not on the beach
Comment from Hotel Management
Dec 20, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your experience. There are positives to both sides of the property - the south, home of the tennis villas, is close to the shopping, spa, tennis courts, "downtown" Captiva, and South Beach is just a short walk, where we have towels, chairs, and umbrellas. We do have plenty of waterfront accommodations, so upon your return we'll be happy to assist you find the right accommodation. With warm regards, Neil Swetz Dir of Guest Services
4 out of 5
Recommended
for Families
by A verified travelerfrom Wyoming

Tennis Villas, nice but not beach front

Posted Dec 11, 2014
Pros: Quiet, comfy and clean
Location: Outstanding beaches for swimming and shelling. Pricey but good on site restaurants. Only 15 car minutes from Wildlife Refuge.
We had a very pleasant 5 day stay. Only 2 concerns. We arrived on a Monday and were advised to eat at the Harbor side Restaurant which is closed on Mondays. At checkout we were told that the $100 resort credit did not apply to Expedia bookings, but when challenged they made good on this.
Comment from Hotel Management
Dec 20, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your experience. I apologize for misinforming you about the dining options, and we will use this experience as a teachable moment to continue to ensure we are providing our guests with accurate information. I'm glad this did not dampen your experience, and we look forward to welcoming you back. With warm regards, Neil Swetz Dir of Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

HARBOR WAS BEAUTIFUL

Posted Nov 26, 2014
Pros: large size, beautiful tennis courts, lovely beach, nice facilities, staff very pleasant
Cons: Bathroom at beach was really dirty. Boat owner's obnoxious dogs barked the entire time they were away from boat...really disturbing the peace!
Location: Sunshine seafood was the best meal of the trip. If I had eaten there the first night, I would have eaten there every night. Skip Bubble room
Long weekend before the holiday....beautiful place, 3rd time we came here, stay in a different spot each time
Comment from Hotel Management
Dec 3, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying at South Seas Island Resort and sharing your review. We look forward to welcoming you back soon. With warm regards, Neil Swetz Dir of Guest Services, South Seas Island Resort
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY

our yearly vacation place

Posted Nov 26, 2014
Pros: its clean and also a family place
Cons: the swimming pool is evidently heated and the water temp was over 90 on our last day there. not too refreshing but if that's all I have to complain
Location: there are plenty of great restaurants and shops near by and you can also go into Sanibel or Ft. Myers for entertainment.
we have been spending the same week, right before thanksgiving, at southseas for about 8 years. we have seen the resort change throughout the years, some for the better and some not. this year was for the better. mostly because of the employees in my opinion. they all seemed eager to please the guests and went out of their way to help. for example the day we arrived was thurs. 11-20. it was sunny but windy and by the time we left the pool it was cool. we had the pool towels wrapped around us for the trip back to the room and the man on the gate exchanged the towels for some blue beach towels that he had by the heater under the counter. waitress was very available and accommodating by the pool. the fellas at the beach were very helpful with chairs, towels and umbrella. our maids were very nice and did a great job too. this was a great stay.
Comment from Hotel Management
Dec 3, 2014 by South Seas Island Resort, Hotel Management
Thank you for returning to visit us again. We look forward to welcoming you back next year. With warm regards, Neil Swetz Dir of Guest Services, South Seas Island Resort