Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Service at Harbor House was lacking.

Posted Oct 13, 2014
Never given a menu. I had to find our waiter and order drinks. Never knew how much the buffet was till we received or check. Service and food did not reflect the charge.
Comment from Hotel Management
Oct 18, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your experience. Your comments will help us better serve you in the future. We hope that you will return to enjoy a flawless vacation. With warm regards, Shawn D. Farrell General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from e

Nice spot on captiva with great beach access

Posted Oct 12, 2014
Stay was nice. We got a package with breakfast included which was a nice savings. The beach was beautiful and Eric that was working on the beach was a top notch example of customer service. We would absolutely go back.
Comment from Hotel Management
Oct 18, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying at South Seas Island Resort. Thank you for recognizing Eric - he has been an exceptional team member and like many of our associates genuinely cares about our guests and their experience. I look forward to sharing this review with him. I hope that we will see you again soon. With warm regards, Shawn D. Farrell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Excellent property, every detail taken care of!

Posted Oct 9, 2014
Pros: Pretty much everything! It seems they take care of everything! This is a great property for couples and families!
Location: This property is surrounded by ocean and beautiful beaches. Golf, tennis, shopping, sailing, kayaking, shelling and a wildlife refuge are all nearby.
This was an absolutely beautiful hotel and property! My husband and I spent a long weekend here and can't wait to come back. We stayed in a Beach Villa located near the property entrance. It was a very nice unit with everything you could want or need and if it wasn't there, they delivered it! Full kitchen, nice living area and a screened in porch to watch the sun set over the water. The staff on the property were fabulous, from the wait staff to the maids, to the boys on the beach putting up our umbrella. They were also pleasantly relaxed and made us feel relaxed. They were always very polite and helpful, wanting to make your stay memorable. The entire resort is spotless, very well manicured and quiet. Didn't eat at the restaurants there, just breakfast because it was included in our package. The breakfast buffet was really nice with a good variety. We are excited to go back again and wouldn't hesitate to recommend this property to others!
Comment from Hotel Management
Oct 14, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying at South Seas Island Resort and sharing your experience. We're glad you enjoyed your stay and we look forward to welcoming you back. With warm regards, Shawn D. Farrell General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hillsborough, NJ

BIG place with lots to see and do

Posted Oct 8, 2014
Pros: Very quiet and scenic
Cons: The map should indicate guest parking areas. I tried to find Sunset Cove and drove as far as I could but couldn't find any signs directing me
Location: Loved eating at Key Lime Bistro, PJ Otters (for some home made sangria), Island Cow, Mucky Duck, Green Flash
Pros: Beautiful resort, very quiet and scenic. The staff was very pleasant and helpful. I was expecting a package to arrive and they brought it right to my room. The beach has free chairs and umbrellas which is a nice feature. Since we were so close to the resort entrance, we found ourselves eating at local places more than we did at the resort. The area has a very "key west": feel. Cons: Very large property. It was hard to follow the map to find places I wanted to go and wasn't sure where to park for certain places. I was disappointed that the "beach villas" weren't more "beach front". I was looking forward to hearing the waves from my room but they were too far away. The tiki bar wasn't opened yet which was something I was looking forward to. I would definitely go back, now that I know what to expect but first timers should be prepared to be overwhelmed. If you have kids, you'll find staying at the North Pointe more beneficial, as it's closer to the numerous pools and activities designed for kids.
Comment from Hotel Management
Oct 18, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying with us and sharing your comments. For your next visit, you may like the Harbourside Guestrooms, Waterview. You'll definitely be able to hear the waves from your room as the Pine Island Sound is only feet away. If I can be of assistance with your next trip, please let me know. With warm regards, Shawn D. Farrell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, FL

Great Resort!

Posted Oct 8, 2014
Me & my girlfriend spent the weekend at the South Seas island resort and we really enjoyed our stay. We checked into a tennis villa, nothing fancy but very spacious and clean!. We would definitely come back again the property is really nice and love the beach.
Comment from Hotel Management
Oct 14, 2014 by South Seas Island Resort, Hotel Management
Thank you for coming over to stay at South Seas Island Resort. We're glad you enjoyed your time with us and we look forward to your return. With warm regards, Shawn D. Farrell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Mother Daughter getaway

Posted Oct 5, 2014
This is our third year staying at South Seas for a week. My mom and I love the pool complex and spend every afternoon catching up on our reading in one of the comfy lounge chairs. The staff is marvelous and caters to your every need. Look forward to seeing you again next year, South Seas!
Comment from Hotel Management
Oct 7, 2014 by South Seas Island Resort, Hotel Management
Thank you for returning to South Seas Island Resort. We are honored to be apart of your traditional getaway, and we look forward to welcoming you back next year. With warm regards, Shawn D. Farrell General Manager, South Seas Island Resort
5 out of 5
Recommended
for Couples
by A verified traveler

A touch of paradise

Posted Oct 4, 2014
Pros: The quality of everything . The wild life . The staff seemed genuine and friendly. The whole island is just paradise.
Cons: The length of time we spent there. Oh yes and normal brakes on the bikes would be good. Took a little getting used to pedleing back wards to stop.
Location: This is a relaxing quiet and chill out resort.
We stayed out of season in September early October so the resort was quiet. Loved the quality of everything and so friendly. Had great fun riding the bikes around . The beach was simply beautiful. Stayed at the tenis apartments which was very handy for Doc Fords which became a ritual and the local shops. Thank you all for a perfect holiday
Comment from Hotel Management
Oct 7, 2014 by South Seas Island Resort, Hotel Management
Thank you for staying at South Seas Island Resort. We appreciate you visiting Captiva and we hope to see you again soon. With warm regards, Shawn D. Farrell General Manager, South Seas Island Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach,S.C.

Very well kept resort

Posted Sep 25, 2014
Pros: Everything
Cons: Parking in front of your units when busy.
Location: We were in the Harbourside room 1704. Very clean. Golf,2 pools and restaurants
The beaches are great. The facility first class from the restaurant's and the services. I have never seen a resort so well groomed. Would definitely go there again.
Comment from Hotel Management
Oct 3, 2014 by South Seas Island Resort, Hotel Management
Thanks for staying at South Seas Island Resort and sharing your experience. We're glad you enjoyed yourselves and the great job that our landscaping/grounds crew do - the entire team works incredibly hard, so thank you for recognizing them. Thanks again and we look forward to seeing you again soon. With warm regards, Shawn D. Farrell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ct

Beautiful in every way

Posted Sep 20, 2014
Just plan on staying at the resort or on the island. Too much trouble getting on and off
Comment from Hotel Management
Oct 3, 2014 by South Seas Island Resort, Hotel Management
Thanks for staying with us and sharing your feedback. The good news is that Sanibel & Captiva have a ton of great options to feed, entertain and thrill visitors. We hope that you will return. With warm regards, Shawn D. Farrell General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to get away.

Posted Sep 11, 2014
Pros: Everything was within short walking distance. Golf carts available for those not mobile. Hotel bed was very comfortable as were pillows.
Cons: No complaints
Location: We liked to eat at Doc Fords, Mucky Duck and the Bubble Room, as well as the on grounds Habour Side Restaurant, which had great food.
Wife and I spent four days and the only thing wrong was not enough time. If you are looking to get away and relax, this hard to top. Beach is real close, as are great food places, snack stores. Captiva is a place where you are only bored if you picked the wrong match. If you are looking for sea side fun, great seafood and beach walking/shelling then it is hard to get better. South Sea Resorts provided a nice room (great bed) with a balcony overlooking the marina. There is something to be said for looking out at sailboats and yachts. I prefer that to ocean view, which is available. If hanging out by the ocean, on a great long beach, this is your thing. It stormed in the afternoon and it was pleasant to watch it come in and quickly pass. Birds changed habits, clouds morphed, palms swayed. and the sunsets were picturesque.
Comment from Hotel Management
Oct 3, 2014 by South Seas Island Resort, Hotel Management
Thanks for staying at South Seas Island Resort and sharing your experience. We're glad you enjoyed your time with us and we look forward to your next visit. With warm regards, Shawn D. Farrell General Manager