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Reviews of Suburban Studios Fort Myers Cape Coral

2 out of 5
Suburban Studios Fort Myers Cape Coral
10150 Metro Parkway, Fort Myers, FL

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 536 reviews" "
Rating 8 - Good. 177 out of 536 reviews" "
Rating 6 - Okay. 73 out of 536 reviews" "
Rating 4 - Poor. 36 out of 536 reviews" "
Rating 2 - Terrible. 58 out of 536 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Denise

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff were very friendly. The room itself was not in great shape and definitely needs upgrades. The hallway of floor 2 and especially our room smelt horrible, like bad food or something. Woke up in the morning and saw three roaches in our room. Beds were not comfortable at all. Would not stay here again.
Stayed 1 night in Mar 2024
Response from Kat on Mar 27, 2024
Good morning, Sorry to hear that you were unsatisfied with your stay, We encourage guests to let us know if they have any problems that way we can address those issues and further accommodate.

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
bed was to close to the wall. fridge was loud
Stayed 6 nights in Feb 2024
Response from Kat on Mar 27, 2024
Thank you for letting us know

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the staff
Stayed 2 nights in Feb 2024
Response from Kat on Feb 15, 2024
Thank you Maureen!

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad at all for the price. Mostly guys like me staying there that are working somewhere in the area. I had my work truck there and it was never messed with... Which was a big plus for me. Multiple cameras set up viewing the parking lot for your safety. The room was clean and everything worked as it should.
Stayed 4 nights in Jan 2024
Response from Kat on Feb 8, 2024
Thank you William!

10/10 Excellent

Arnes

Liked: Cleanliness, staff & service
Clean friendly staff
Stayed 2 nights in Dec 2023
Response from Kat on Dec 20, 2023
Thank you very much!

2/10 Terrible

Darcilee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kat on Dec 20, 2023
I'm sorry, all policies are listed on the website

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pleasant stay, the staff was exceptional the young lady Andrea went well above and beyond her duties ,she is to be highly recommended will likely stay again, thank you again Andrea your professionalism made my stay even that much brighter!! 😎👍
Stayed 2 nights in Nov 2023
Response from Kat on Nov 28, 2023
Derek, Thank you very much for your kind words.. I will pass it along to Andrea!

4/10 Poor

Karen

Stayed 1 night in Nov 2023
Response from Kat on Dec 20, 2023
I'm sorry your stay wasn't satisfactory, please give us a call to discuss.

10/10 Excellent

Vairon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kat on Nov 12, 2023
Thank you!

10/10 Excellent

clifford

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2023
Response from Kat on Oct 23, 2023
Thank you very much Mr Clifford

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day solo trip
I was surprised by the rate for the room and hotel rating but, the room was very cleaned and I was comfortable for a 3 day visit. The small kitchen area was useful as well. Will definitely come back to visit.
Stayed 3 nights in Oct 2023
Response from Kar on Oct 15, 2023
Thank you very much!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kat on Sep 17, 2023
thank U

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Kat on Sep 17, 2023
Thank U!

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff professional. I am more please and greatful due to I lost my drivers license in commute from airport to airport and the company worked with me by accepting other means of identifications. I was there for a family emergency. Unfortunately I can’t say the same for sixta car rental. They did not care to accept any forms of ID. I am still waiting for a response and reimbursement.
Stayed 9 nights in Jul 2023
Response from Kat on Sep 28, 2023
Thank you Graciela! We appreciate your review!

8/10 Good

Brodrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Kat on Sep 17, 2023
Thank U

6/10 Okay

David

Traveled with family
Liked: Staff & service
Staff was nice but if i had to do it again i would choose a diffrent hotel to stay at
Stayed 3 nights in Aug 2023
Response from Kat on Sep 28, 2023
Thank you

10/10 Excellent

Mitzi

Stayed 1 night in Aug 2023
Response from Kat on Sep 17, 2023
Thank you Mitzi!

10/10 Excellent

WESLEY, MARLBOROUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Jul 2023
Response from Kat on Aug 3, 2023
Thank you Wesley!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay at. It was clean, quite, and the staff was very accommodating. If you need more blankets you just have to ask. If you want your room cleaned you just let them know. I’m not sure why some people thought these two issues were a big deal. I very much enjoyed my stay
Stayed 6 nights in Jul 2023
Response from Kat on Aug 3, 2023
We appreciate your kind words! thank you very much!

10/10 Excellent

WESLEY, MARLBOROUGH

Stayed 4 nights in Jul 2023
Response from Kat on Aug 13, 2023
Thank you very much Mr. Wesley!

10/10 Excellent

Monique, Meriden

Stayed 1 night in Jul 2023
Response from Kat on Aug 6, 2023
Thank U!!!

8/10 Good

Anish-Babu

Stayed 1 night in Jun 2023
Response from Kat on Jun 25, 2023
Thank you for the 8 :)

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service. Everyone was so nice.
Stayed 1 night in Jun 2023
Response from Kat on Jun 4, 2023
Thank you very much Caleb!

10/10 Excellent

Shenna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2023
Response from Kat on May 28, 2023
Thanks for 5 out of 5!!!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Kat on Apr 30, 2023
Thank you very much Melissa!

4/10 Poor

Brad

Traveled with family
Liked: Staff & service
No coffee in room unless u ask. No breakfast. Room very small. Lots of young latinos hanging out at the pool drinking all hours dont make for a comfortable family setting.
Stayed 2 nights in Apr 2023

8/10 Good

Terry and Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Just an overnight stay. Room was good, except no tissues at all. Tub was very slippery and squeaked a lot. Staff was very pleasant.
Stayed 1 night in Apr 2023
Response from KAT on Apr 20, 2023
thank you

8/10 Good

Idelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean. No bugs. There was a locker room smell to the room when the air conditioner was off. Bed was a bit tiny for 2 people. Probably a Full size not a queen size mattress.
Stayed 6 nights in Mar 2023

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people.
Stayed 1 night in Mar 2023
Response from Kat on Apr 2, 2023
thank you!

10/10 Excellent

Joel

Stayed 1 night in Mar 2023
Response from Kat on Apr 2, 2023
Thank you Joel!!!

2/10 Terrible

Hamza

Stayed 1 night in Mar 2023
Response from Kat on May 7, 2023
We are sorry you were less satisfy with your stay, please give us a call to discuss. Thank you.

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was exceptional!! Facility has been remodled recently, good place to stay!
Stayed 1 night in Mar 2023
Response from Kat on Mar 7, 2023
Thank you very much Jay! hope to see u soon :)

4/10 Poor

Lawrence J.

Traveled with family
Disliked: Amenities, property conditions & facilities
The property was Very generic from the building to the people… No personality at all. Upon checking in, our room had a smell to it, we notified the staff and was told somebody was probably cooking in another room. The second day we were going to checkout but instead let them change our room. It had no smell & was clean! :) the tv remote didn’t work, we were told it was the batteries, when that didn’t work, we were told to get up & change it by hand. At 11pm, my wife was not happy! At $260 a night with no amenities, I expect a clean room with working equipment; VERY DISAPPOINTED!
Stayed 2 nights in Feb 2023

10/10 Excellent

jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2023
Response from Kat on Feb 20, 2023
Thank you very much :)

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service, property conditions & facilities
They don’t accept local in I live in the area so thats was a little inconvenient for me because I live in a 50 miles radius so I couldn’t stay there
Stayed 1 night in Feb 2023
Response from Kat on Feb 12, 2023
that's correct, and all policies are listed on every website.

10/10 Excellent

Jay Harrison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay with nice mini-kitchen! ⭐⭐⭐⭐⭐
This is a great older hotel. We were delighted to find a full kitchen that even had plates and cutlery. 🌟 We will definitely use them again when staying in this area.
Stayed 1 night in Feb 2023
Response from Kat on Feb 7, 2023
Thank you very much!

2/10 Terrible

Allen

Stayed 1 night in Jan 2023
Response from Kat on Jan 19, 2023
On behalf of our entire team, who work hard every day for our guests, I would like to apologize for failing to exceed your expectations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Easy checkin and checkout by friendly staff.
Stayed 1 night in Jan 2023
Response from Kat on Jan 12, 2023
Thank you very much!

8/10 Good

Karyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a decent size with a king bed and a small kitchenette with table and chairs. Staff was very pleasant and accommodating. However the heating unit in the room was not working and a cold front had come through that week. Thankfully I packed warm pajamas and they gave me an extra blanket It was a place for me to sleep while down there for work so it suited my needs
Response from Kat on Jan 8, 2023
thank you, and we are sorry about the heater not working on your room, we have address that with the maintenance department

10/10 Excellent

Erika

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoy everything
Stayed 1 night in Dec 2022
Response from Kat on Jan 8, 2023
thank you

10/10 Excellent

Dayahmis

Liked: Cleanliness
Stayed 2 nights in Sep 2022

4/10 Poor

Phil

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
SUBURBAN
SAW A ROACH ON THE SECOND NIGHT
Stayed 2 nights in Sep 2022
Response from Kat on Oct 18, 2022
Please let us know what room # did you stay in, that way we can contact our Pest Control Company.

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kat on Sep 6, 2022
thank you

10/10 Excellent

clark

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2022
Response from Kat on Sep 4, 2022
thank you very much!

10/10 Excellent

LORETTA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
llentlThe stay was goo. Staff were great. Very helpful. Bed is firmer then what I like. Laundry facilities were good. Overall a great stay!
Stayed 4 nights in Aug 2022
Response from Kat on Aug 28, 2022
Thank you very much! and see u next week :)

8/10 Good

Casey

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was great and very kind
Stayed 7 nights in Jul 2022
Response from Kat on Aug 7, 2022
Thank you very much Casey! hope to see u soon!

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and close to shopping and restaurants. Staff was very nice and accommodating.
Stayed 2 nights in Jul 2022
Response from Kat on Aug 1, 2022
Thank you very much!

8/10 Good

Harry, Tampa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, nice stay
Stayed 1 night in Jul 2022
Response from Kat on Jul 29, 2022
Thank you very much!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Need recliners in handicapped rooms as some people have issues sleeping in a bed! Also need a quality cup of coffee in the AM as the brand provided was disgusting!
Stayed 7 nights in Jul 2022
Response from Kat on Sep 4, 2022
Hello!we will take that in consideration, thanks for the input!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading endless horrible reviews about extended stay hotels in the area I decided on this one. I made a good choice. The hotel is spic and span clean, the kitchenette is fully stocked with everything you need to cook and eat, great TV channel selection, hot water, lots of towels, zero tolerance on smoking, nice pool, safe well lit parking, nearby eating establishments. Staff is extremely friendly and helpful. My only complaint is that the bed is hard as a rock. Also keep in mind no housekeeping due to extended stay setup. Great inexpensive reliable laundry room. Elevator and heavy duty luggage dolly. Highly recommended.
Stayed 6 nights in Jul 2022
Response from Kat on Jul 15, 2022
Thank you for taking the time to submit your valuable feedback. It is a pleasure to continue serving you during your stay at our hotel. We heartily thank you for your appreciation.